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4.4 out of 5

"Friendly staff. Clean. So handy having a microwave in the room. Close to some shops. " More

By a verified traveller on Sat 12 Jun 2021

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Hotel Description

At Chaparral Motel you'll be within a 15-minute walk of Richmond River Nature Reserve and 3.3 km (2.1 mi) from Ballina Fair Shopping Centre. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

Flat-screen TVs with cable channels are featured in all 18 rooms, and you can enjoy coffee/tea makers, hair dryers, and irons/ironing boards. In-room dining is easy with amenities like refrigerators, microwaves, and room service.

This smoke-free motel offers free WiFi in public areas and luggage storage. Plus you'll find a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and 8 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star West Ballina motel, you'll be 29.3 km (18.2 mi) from Tallow Beach.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$95* Per night/room 7 Jul. - 8 Jul.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room (Queen and Single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chaparral Motel ratings based on 229 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chaparral Motel

Everyone (123) Couples (57) Family (46)
4 out of 5
Friendly staff. Clean. So handy having a microwave in the room. Close to some shops.

Posted by on 12 Jun. 2021

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Comment from Hotel Management

18 Jun. 2021 by Shaun and Elaine

Thanks for your great review Regards Shaun & Elaine

5 out of 5
Nice place to stay

Posted by on 3 Jun. 2021

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Comment from Hotel Management

5 Jun. 2021 by Shaun and Elaine

Thanks for your review. Hope to see you again

5 out of 5
Staff were very helpful and catered perfectly to my request. Room was great!

Posted by on 31 May 2021

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Comment from Hotel Management

5 Jun. 2021 by Shaun and Elaine

Hi , thanks for your great review, have a wonderful day. Regards Shaun & Elaine

5 out of 5
Property was easy to access, well presented and affordable

Posted by on 23 May 2021

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Comment from Hotel Management

28 May 2021 by Shaun and Elaine

Thanks for your great review

5 out of 5
Very clean and comfortable

Posted by on 22 May 2021

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Comment from Hotel Management

28 May 2021 by Shaun and Elaine

Thanks , have a great day

5 out of 5
Very helpful staff and the reception is open until 8pm. It has a good location next to the club and highway.

Posted by on 16 Mar. 2021

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Comment from Hotel Management

16 Mar. 2021 by shaun and elaine

Thanks for your great review , hope you have a wonderful day.

5 out of 5
Very friendly helpful staff. Quiet room that was immaculately clean. Comfortable bed. Good value.

Posted by on 8 Mar. 2021

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Comment from Hotel Management

11 Mar. 2021 by Shaun and Elaine

Thanks for your wonderful review.

5 out of 5
For overnight stay was great, nice clean room, appeared recently refurbished and everything was working.

Posted by , from Toowoomba on 1 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by shaun and elaine

Thanks for your review Peter, great to read and glad everything was working

5 out of 5
Great little motel, clean, comfy bed and value for money.

Posted by , from Coffs Harbour on 29 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by cf

Thank you Cheryl , hope to see you again soon, safe travels . Warm regards Shaun & Elaine

5 out of 5
We were very happy with our stay. Great owners, great location and price.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Erin

Great to hear you enjoyed your stay, hope to see you again soon & thanks for taking the time to leave a review.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Chaparral Motel also features an outdoor pool and room service (during limited hours). Free self parking is available. This 3.5-star Ballina motel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ballina, NSW (BNK-Ballina - Byron Gateway) (7 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Chaparral Motel offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 8 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 11 and AUD 15 per person (approximately)
  • Rollaway bed fee: AUD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chaparral Motel West Ballina
  • Chaparral Motel
  • Chaparral West Ballina
  • Chaparral Motel Motel
  • Chaparral Motel West Ballina
  • Chaparral Motel Motel West Ballina

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.