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Chaparral Motel

3.5-star property
486 River Street, West Ballina, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 246 wotif Reviews

"Property manager was very helpful. " More

By a verified traveller on Thu 07 Sep 2023

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Hotel Description

At Chaparral Motel you'll be within just a 5-minute stroll of Big Prawn and within 15 minutes of Richmond River Nature Reserve. Highlights at this motel include an outdoor swimming pool and in-room free WiFi.

This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Other amenities include a snack bar/deli, luggage storage, and a vending machine. Cooked-to-order breakfast is available daily between 7 AM and 8 AM. There's also the convenience of free self parking.

With a stay at this 3.5-star West Ballina motel, you'll be 2.6 km (1.6 mi) from Saunders Oval and 3.2 km (2 mi) from Ballina Fair Shopping Centre.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$160* Per night/room 28 Sep. - 29 Sep.

Chaparral Motel ratings based on 246 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chaparral Motel

Everyone (131) Couples (63) Family (48)
4 out of 5
Property manager was very helpful.

Posted by on 7 Sep. 2023

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5 out of 5
Most comfortable bed I have slept in.

Posted by on 16 Apr. 2023

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4 out of 5
This motel like many others in small towns and rural areas in Australia is quite old and hard to modernise. So room and bathroom are small and facilities hard to equate with 21st cent expectations. However the room as very clean, seemed freshly painted and we enjoyed a very comfortable kingsized bed. There are no meals available but there is a tavern next door . The manager /proprietor was very pleasant and welcoming on our rather late arrival. Traffic noise was bearable at night .

Posted by on 28 Mar. 2023

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4 out of 5

Posted by on 13 Mar. 2023

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4 out of 5

Posted by on 5 Mar. 2023

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4 out of 5
Bed very comfortable, shower area bit fatigued, but good water force and hot water.

Posted by on 27 Feb. 2023

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5 out of 5
Perfect place to stop during long drives. Nice, quiet area while right near the highway. The room has everything you could need if you're stopping by for a night or two, and the bed was magnificent!

Posted by on 31 Jan. 2023

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5 out of 5
Very convenient.

Posted by on 30 Dec. 2022

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3 out of 5
Average for price

Posted by on 3 Dec. 2022

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5 out of 5
I was very comfortable Staff were welcoming Unfortunately there was insufficient hot water

Posted by on 22 Oct. 2022

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About the Chaparral Motel

Location 486 River Street, West Ballina, NSW 2478

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at Chaparral Motel. Free self parking is available. This 3.5-star Ballina motel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Chaparral Motel offers 18 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 8 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 11–15 per person
  • Rollaway bed fee: AUD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chaparral Motel West Ballina
  • Chaparral Motel
  • Chaparral West Ballina
  • Chaparral Motel Motel
  • Chaparral Motel West Ballina
  • Chaparral Motel Motel West Ballina

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.