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Cleo Lake Kivu Hotel

3.0 star property
Comfortable hotel with full-service spa and free breakfast

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Photo gallery for Cleo Lake Kivu Hotel

Presidential Villa
Exterior
Deluxe Suite
Exterior
Rainfall showerhead, hair dryer, dressing gowns, slippers
Reviews
10

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Cleo Lake Kivu, Bwishyura, Western Province
  • Popular LocationGisenyi Beach85 min drive
  • Popular LocationUniversité Libre de Kigali87 min drive
  • Popular LocationParc National des Virunga93 min drive

Room options

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Smart TV
2 bedrooms
Bidet
4 bathrooms
Bathrobes
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Bidet
4 bathrooms
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Villa

Presidential Villa

Presidential Villa

Highlights

Separate dining area
Separate sitting area
Private pool
Air conditioning
Smart TV
4 bedrooms
Bidet
4 bathrooms
  • Lake view
  • Sleeps 8
  • 4 King Beds

Similar properties

Property grounds
Rwiza Village
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (34)
The price is AU$122
for 1 night
includes taxes & fees
11 June - 12 June
Rwiza Village

About the area

Kibuye

At Cleo Lake Kivu Hotel you'll be in the vicinity of Nyamyumba Hot Springs and Gisenyi Beach. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to C & C Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a coffee shop/cafe. Each morning free cooked-to-order breakfast is offered between 7:30 AM and 11:00 AM. There's also the convenience of free self parking.

What's nearby

  • Nyamyumba Hot Springs - 80 min drive
  • Gisenyi Beach - 85 min drive
  • Rwanda Tourism University College - 86 min drive
  • Université Libre de Kigali - 87 min drive
  • Parc National des Virunga - 93 min drive

Restaurants

  • The Right Bar - 6 min drive
  • Mutima Mwiza Restaurant - 20 min drive
  • Fast Food & Take Away - 6 min drive
  • Mutima Mwiza - 19 min drive
  • Fast Food & Take Away - 6 min drive

About this property

Cleo Lake Kivu Hotel

Comfortable hotel with full-service spa and free breakfast
Cleo Lake Kivu Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Cleo Lake Kivu Hotel also features spa services, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this 3-star Bwishyura hotel.

  • 18 guestrooms or units
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Concierge
  • Garden
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cleo Lake Kivu Hotel offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary dressing gowns and complimentary slippers. This accommodation offers separate dining areas and includes desks. 32-inch Smart televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead, bidets, hairdryers and toothbrushes and toothpaste. This Bwishyura hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, C & C Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 4 bathrooms
  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch Smart TV with cable channels

Food and drink

  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Contactless check-out is available.

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura

Frequently asked questions

What is the cancellation policy at Cleo Lake Kivu Hotel?

Cleo Lake Kivu Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cleo Lake Kivu Hotel?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Cleo Lake Kivu Hotel on 30 May 2024 start from AU$1,126.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cleo Lake Kivu Hotel?

Yep, Cleo Lake Kivu Hotel has a free self car park.

Are there any beaches close to Cleo Lake Kivu Hotel?

The closest beach to Cleo Lake Kivu Hotel is Gisenyi Beach (39.5 km).

Is there a spa on site at Cleo Lake Kivu Hotel?

Yep, C & C Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Cleo Lake Kivu Hotel have a pool?

Cleo Lake Kivu Hotel has an outdoor pool.

What luxury perks are available at Cleo Lake Kivu Hotel?

Cleo Lake Kivu Hotel features a full-service spa, an outdoor pool and 2 bars.

Does Cleo Lake Kivu Hotel serve breakfast?

Yep, complimentary cooked-to-order brekkie is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Cleo Lake Kivu Hotel?

No, Cleo Lake Kivu Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Cleo Lake Kivu Hotel?

Yep, you can grab a meal at Cleo Lake Kivu Hotel's onsite restaurant.

What time are check-in & check-out at Cleo Lake Kivu Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Cleo Lake Kivu Hotel?

No, pets are not allowed.

Cleo Lake Kivu Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024

10/10 Excellent

Martin, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023

10/10 Excellent

Dobbie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023