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The Red Palm Suites and Restaurant

3.0 star property
Comfortable hotel, walk to Gaisano Mall

Choose dates to view prices

Photo gallery for The Red Palm Suites and Restaurant

Property entrance
Exterior
Junior Suite Room
Reception
Reception
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Villa Kananga Road, Butuan, Caraga, 8600
  • Popular LocationGaisano Mall10 min walk
  • Popular LocationSM City Butuan12 min walk
  • Popular LocationRobinsons Place Butuan3 min drive
  • AirportButuan (BXU-Bancasi)6 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

7.5/10 Good

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Free bottled water
Laptop workspace
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds

10/10 Exceptional

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Free bottled water
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room

Queen Room

Queen Room

10/10 Exceptional

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Room

Junior Suite Room

Junior Suite Room

10/10 Exceptional

Highlights

Individually decorated
Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Butuan

At The Red Palm Suites and Restaurant you'll be within just a 15-minute stroll of Gaisano Mall and SM City Butuan. Highlights at this hotel include a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, tour/ticket assistance and a gift shop. Additionally, you'll find luggage storage and a banquet hall. Cooked-to-order breakfast is available daily between 5:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Butuan hotel include Robinsons Place Butuan and St Joseph Cathedral.

What's nearby

  • Gaisano Mall - 10 min walk
  • SM City Butuan - 12 min walk
  • Robinsons Place Butuan - 3 min drive
  • Santo Nino Diocesan Shrine - 4 min drive
  • Butuan National Museum - 4 min drive

Getting around

  • Butuan (BXU-Bancasi) - 7 min drive

Restaurants

  • Jollibee - 14 min walk
  • Cafe Callente - 10 min walk
  • Sunflower Bistro & KTV - 8 min walk
  • Torque Coffee - 7 min walk
  • True Brew - 8 min walk

About this property

The Red Palm Suites and Restaurant

Comfortable hotel, walk to Gaisano Mall
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Gift shops/newsstands, tour/ticket assistance, and room service (during limited hours) are also featured at the business-friendly The Red Palm Suites and Restaurant. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Butuan hotel.

  • 20 guestrooms or units
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Smoking in designated areas
  • Dining venue
The Red Palm Suites and Restaurant offers 20 air-conditioned accommodations with complimentary bottles of water and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 5:30 AM to 10 AM for a fee: PHP 160 to 210 per person
  • A restaurant

Things to do

  • Shopping centre

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • No lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in time starts at 1 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 5 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Red Palm Suites and Restaurant

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 650.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 500.0

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 160 to 210 per person
  • Airport shuttle fee: PHP 500.00 per person (return)
  • Rollaway bed fee: PHP 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Red Palm Suites Hotel Butuan
Red Palm Suites Hotel
Red Palm Suites Butuan
Red Palm Suites
The Red Palm Suites Restaurant
The Red Palm Suites and Restaurant Hotel
The Red Palm Suites and Restaurant Butuan
The Red Palm Suites and Restaurant Hotel Butuan

Frequently asked questions

What is the cancellation policy at The Red Palm Suites and Restaurant?

The Red Palm Suites and Restaurant offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Red Palm Suites and Restaurant?

Yep, The Red Palm Suites and Restaurant has a free self car park.

Does The Red Palm Suites and Restaurant serve breakfast?

You bet, cooked-to-order brekkie is offered daily from 5:30 AM to 10 AM.

Is there a free airport shuttle available at The Red Palm Suites and Restaurant?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Red Palm Suites and Restaurant?

Yep, you can grab a meal at The Red Palm Suites and Restaurant's onsite restaurant that serves Filipino cuisine.

What time are check-in & check-out at The Red Palm Suites and Restaurant?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at The Red Palm Suites and Restaurant?

No, pets and service animals are not allowed.

The Red Palm Suites and Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 1 night in Dec 2023

10/10 Excellent

garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very clean. Decent breakfast included.
Stayed 3 nights in Oct 2023

4/10 Poor

Ardelia, rego park

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is more like a motel than a hotel..limited amenities, noisy air conditioner, staff not welcoming!
Stayed 1 night in Sep 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean. Hot water for shower did not work properly. Staff wanted us to pay more for a junior suite because did not have a queen room that we booked. Internet was only in lobby area.

10/10 Excellent

Mike

Stayed 1 night in Apr 2022

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

8/10 Good

mark

Liked: Cleanliness, property conditions & facilities, room comfort
ok
wifi not working properly. if you need wifi best to find other hotel. if not stay here is ok.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant overall, would come back
Stayed 1 night in Feb 2020

8/10 Good

Skipperkay, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The red palm suites lives up to its reputation for its amenities and affordability friendliness of staff and overall professional approach to making your stay memorable..
Stayed 3 nights in Jan 2020

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden delight
we have stayed there many times always happy great food and close to everything in the city
Stayed 1 night in Dec 2019