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NH Collection Palacio de Burgos

4.0 star property
Riverwalk hotel with fitness centre and 24-hour business centre

Photo gallery for NH Collection Palacio de Burgos

Lobby
Meeting facility
Reception
Hallway
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Air conditioning
The current price is AU$144
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Place, Burgos Cathedral
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Museum of Human Evolution
    ‪8 min walk‬
  • Airport, Burgos (RGS-Villafria)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(60 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View

Superior Room, River View

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Burgos

NH Collection Palacio de Burgos puts you in the heart of Burgos, within steps of La Merced Church and Burgos Teatro Principal. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Rincon de la Merced, serves local cuisine and is open for lunch and dinner. 495 square feet (46 square metres) of event facilities include 5 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Burgos hotel include Arco de Santa Maria and Burgos Cathedral.

What's nearby

  • Arco de Santa Maria - 2 min walk - 0.2 km
  • Burgos Cathedral - 3 min walk - 0.3 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Burgos Castle - 6 min walk - 0.6 km
  • Museum of Human Evolution - 8 min walk - 0.7 km

Getting around

  • Burgos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive

Restaurants

  • ‪Maricastaña - ‬4 min walk
  • ‪Casa Minuto - ‬4 min walk
  • ‪Pizza Station - ‬3 min walk
  • ‪Café Ibáñez - ‬4 min walk
  • ‪Restaurante-Cafetería Rincón de España - ‬4 min walk

About this property

NH Collection Palacio de Burgos

Riverwalk hotel with fitness centre and 24-hour business centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and laundry facilities are also featured at the business-friendly NH Collection Palacio de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Burgos hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Conference rooms
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Palacio de Burgos offers 110 accommodations with minibars and a safe. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby
AC Hotel Burgos by Marriott
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 732 reviews
The price is AU$147
includes taxes & fees
21 Dec - 22 Dec
AC Hotel Burgos by Marriott

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 20.90 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 17 for children
  • Covered self-parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

What is the cancellation policy at NH Collection Palacio de Burgos?

NH Collection Palacio de Burgos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on 11 Jan 2026 start from AU$143.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Palacio de Burgos?

Yep, NH Collection Palacio de Burgos has a secured covered self car park for EUR 20.90 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to NH Collection Palacio de Burgos?

The closest beach to NH Collection Palacio de Burgos is Playa de Fuente Prior (3.5 km).

Does NH Collection Palacio de Burgos serve breakfast?

You bet, buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at NH Collection Palacio de Burgos?

No, NH Collection Palacio de Burgos does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Palacio de Burgos?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Palacio de Burgos?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 606 out of 911 reviews
Rating 8 - Good. 224 out of 911 reviews
Rating 6 - Okay. 47 out of 911 reviews
Rating 4 - Poor. 20 out of 911 reviews
Rating 2 - Terrible. 14 out of 911 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO, AREQUIPA PERU

Stayed 2 nights in Sep 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed 3 nights in Aug 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel in every area. Super quiet, spacious and comfortable. We certainly stay at this location when visiting Burgos again. Very convenient to most places of interest around the main Cathedral. Walkability was great along the river located just across the street from this palacial facility. Breakfast was plentiful and delicious.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Only thing was our room had a ‘window’ but it was more of a sky light due to the structure of the building. Everything else was lovely!
Stayed 1 night in Sep 2025

10/10 Excellent

Elena, Burke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the amazing city of Burgos. The room was clean, breakfast was good with plenty of options, staff was super helpful. I would highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

lisa, Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and more than what I expected. Can’t wait to check in again.
Stayed 1 night in Sep 2025

10/10 Excellent

Elena, Burke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and pleasant staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Lane

Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Exceptional and lovely hotel a short walk to the historic old center.
Our room
View of the ancient cluster from our room
The bathroom
The Cathedral, a short walk from the hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location close to everything. Beautiful hotel with great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Dr. Heidi

Liked: Staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Aug 2025

8/10 Good

mandy

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

JOHNNY WING KEN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

judith, Zionsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in a convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, lovely historic hotel, excellent breakfast
Stayed 6 nights in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Perfect location
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Eduardo, The Woodlands

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desafortunadamente el hotel a cambiado desde la ultima vez que fui, me parece increible que el servicio de restaurante sea tan pobre y mas cuando hay fiestas o eventos en Burgos, deberian preveer esto y no contestarme que por tener el hotel lleno o en festejos no cuenten con dichos servicios, no entiendo
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very welcoming. Location cannot be better. Steps from the old town, across from the river, if you are a pet lover and travel with travel with your furry children, this is the place for you! Very attentive service welcoming to your Animal. Food is Average to above average. Bar is more than acceptable. please note that the information on most websites are incorrect. This place shines far beyond what you would expect, but the language of the web postings and the experience at the hotel do not match. I honestly don’t believe it’s the issue with the hotel, rather the web postings are inaccurate.
Stayed 5 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous place to stay

Fabulous place to stay. Great location. Just walk across the bridge and you’re in the middle of everything and Burgos is a wonderful city to explore. The hotel has convenient parking right under the hotel. We’re on a road trip across Spain so good to find easy parking. Beautifully appointed room with tea and coffee facilities which you don’t find everywhere in Spain. A very pleasant stay indeed.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good overall, rooms could use some updating
Stayed 2 nights in Jun 2025