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NH Collection Palacio de Burgos

4.0 star property
Upscale riverwalk hotel, walk to Burgos Cathedral

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Photo gallery for NH Collection Palacio de Burgos

Meeting facility
Exterior
Premium Room
Lunch and dinner served, local cuisine
Superior Room | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Popular LocationBurgos Cathedral4 min walk
  • Popular LocationMuseum of Human Evolution8 min walk
  • Popular LocationBurgos Castle15 min walk

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

8.7/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, View

Superior Room, View

Superior Room, View

8.5/10 Very good

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior
AC Hotel Burgos by Marriott
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (585)
AC Hotel Burgos by Marriott

About the area

Burgos

NH Collection Palacio de Burgos puts you in the heart of Burgos, within steps of La Merced Church and Burgos Teatro Principal. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Rincon de la Merced, serves local cuisine and is open for lunch and dinner. 495 square feet (46 square metres) of event facilities include 5 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a gym and laundry facilities. On weekday mornings buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Near this 4-property class Burgos hotel, you'll find Burgos Cathedral.

What's nearby

  • Burgos Cathedral - 4 min walk
  • Plaza Mayor - 6 min walk
  • Museum of Human Evolution - 8 min walk
  • Burgos Castle - 15 min walk
  • Burgos University Hospital - 5 min drive

Getting around

  • Burgos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 152 min drive

Restaurants

  • En Tiempos de Maricastaña - 4 min walk
  • Casa Minuto - 4 min walk
  • Cerveceria Morito - 5 min walk
  • Vermuteria Victoria - 4 min walk
  • La Mejillonera - 5 min walk

About this property

NH Collection Palacio de Burgos

Upscale riverwalk hotel, walk to Burgos Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and laundry facilities are also featured at the business-friendly NH Collection Palacio de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Burgos hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Conference rooms
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Palacio de Burgos offers 110 accommodations with minibars and a safe. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 19.90 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20.80 for adults and EUR 10.40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rincon de la Merced

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • 5 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.80 for adults and from EUR 10.40 for children
  • Covered self-parking fee: EUR 19.90 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

Frequently asked questions

What is the cancellation policy at NH Collection Palacio de Burgos?

NH Collection Palacio de Burgos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Palacio de Burgos?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Burgos on 9 June 2024 start from AU$142.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Palacio de Burgos?

Yep, NH Collection Palacio de Burgos has a secured covered self car park for EUR 19.90 per day. Onsite parking is limited.

Are there any beaches close to NH Collection Palacio de Burgos?

The closest beach to NH Collection Palacio de Burgos is Playa de Fuente Prior (3.5 km).

Is NH Collection Palacio de Burgos family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that NH Collection Palacio de Burgos is a hit with families.

Does NH Collection Palacio de Burgos serve breakfast?

You bet, buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at NH Collection Palacio de Burgos?

No, NH Collection Palacio de Burgos does not offer an airport shuttle service.

Is there a bar or restaurant at NH Collection Palacio de Burgos?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Palacio de Burgos?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Palacio de Burgos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 644 reviews" "
Rating 8 - Good. 174 out of 644 reviews" "
Rating 6 - Okay. 32 out of 644 reviews" "
Rating 4 - Poor. 15 out of 644 reviews" "
Rating 2 - Terrible. 11 out of 644 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and customer service. Very good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Tomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just perfect. It’s huge and beautiful, the room was amazing, very clean and very well equipped, the bathroom very big, staff was super nice and helpful, and the location is just spectacular. Parking was also very convenient and easy to get to. I think breakfast also deserves a special mention as it was very varied and very good. I would definitely stay again, and I highly recommend it to anyone visiting the city.
Stayed 1 night in Jan 2024

8/10 Good

Alan, Oakland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel appears to be a repurposed monastery - the breakfast room is off the cloisters. (And there is a banquet area in the cloisters.) Room was large and comfortable but very dark. Internet connection fine. Dinner in dining room was good and reasonably priced. Breakfast buffet good. Parking under hotel, with very small spaces (usual for Spain). No bellboy service. Only issue was a couple of desk clerks who were neither competent nor helpful. Good location. I would stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Francisco, Santa Cruz de la Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe hotel is very well located, very close to the Cathedral and other main attractions. The restaurant is very good. Staff was extremely helpful and attentive. It was a great stay.
Stayed 1 night in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Nice hotel in a great location with parking available, excellent breakfast buffet. Furniture a bit tired and beds very firm. Wonderful staff!
Stayed 3 nights in Oct 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
1 night in Burgos
A beautiful hotel in a great location. Our room on the top floor was quite dated and showing some signs of wear and tear. The bathroom was poorly lit, and the mirror emitted so much heat that the room was way too hot; I’m sure I’d be complimenting it in the winter! With care we managed to park our Land Rover Discovery in the car park; quite a few multi-point turns, but achievable.
Stayed 1 night in Sep 2023

10/10 Excellent

steven

Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good position
The hotel was nice and clean and in an excellent position to explore Burgos. Downside no food on the weekends apart from breakfast, though it's not far to restaurants.
Stayed 1 night in Aug 2023