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Ernes Hotel Bayu Mutiara

2.0 star property

Photo gallery for Ernes Hotel Bayu Mutiara

Exterior
Reception
Minibar, in-room safe, blackout curtains, iron/ironing board
Deluxe Family Room
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
No. 22A Jalan Bayu Mutiara 1, Taman Bayu Mutiara, Bukit Mertajam, Penang, 14000
  • Place, Drift Kart
    ‪3 min drive‬
  • Place, KOMTAR
    ‪25 min drive‬
  • Place, Gurney Drive
    ‪27 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Queen Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

Coffee and/or coffee maker

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Family Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Bukit Mertajam

At Ernes Hotel Bayu Mutiara you'll be 4.1 km (2.6 mi) from KPJ Penang Specialist Hospital and 4.8 km (3 mi) from Bukit Kecil Hujung. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, luggage storage and a vending machine. .Attractions within a 30-minute drive of this Bukit Mertajam hotel include KOMTAR and Gurney Drive.

What's nearby

  • Drift Kart - 3 min drive - 1.9 km
  • KOMTAR - 25 min drive - 26.6 km
  • Gurney Drive - 27 min drive - 28.1 km
  • Penang Hill - 38 min drive - 29.3 km
  • Ferringgi Beach - 44 min drive - 42.2 km

Getting around

  • Penang Sentral - 16 min drive
  • Penang (PEN-Penang Intl.) - 32 min drive

Restaurants

  • ‪大家发饮食中心 888 Family Food Court - ‬10 min walk
  • ‪Nasi Kandar Ali Khan - ‬2 min walk
  • ‪凤凰现煮粿条馆 Inderawasih Koay Teow Soup - ‬1 min walk
  • ‪7 Village Noodle House (七廊粿條湯) - ‬2 min walk
  • ‪Heng Ong Huat Food Court - ‬11 min walk

About this property

Ernes Hotel Bayu Mutiara

As a guest of Ernes Hotel Bayu Mutiara, you'll find a vending machine, concierge services, and laundry facilities. WiFi is free in public spaces.

This Bukit Mertajam hotel is smoke free.

  • 26 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
Ernes Hotel Bayu Mutiara offers 26 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Lobby
Iconic Hotel Penang
Bukit Mertajam
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 438 reviews
The price is AU$121
includes taxes & fees
13 June - 14 June
Iconic Hotel Penang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ernes Hotel Bayu Mutiara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 53.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 53.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

E-Red Hotel Bayu Mutiara Bukit Mertajam
E-Red Hotel Bayu Mutiara
E-Red Bayu Mutiara Bukit Mertajam
E-Red Bayu Mutiara
E Red Hotel Bayu Mutiara
Ernes Hotel Bayu Mutiara Hotel
Ernes Hotel Bayu Mutiara Bukit Mertajam
Ernes Hotel Bayu Mutiara Hotel Bukit Mertajam

Frequently asked questions

What is the cancellation policy at Ernes Hotel Bayu Mutiara?

Ernes Hotel Bayu Mutiara offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Ernes Hotel Bayu Mutiara?

No, Ernes Hotel Bayu Mutiara does not offer an airport shuttle service.

What time are check-in & check-out at Ernes Hotel Bayu Mutiara?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Ernes Hotel Bayu Mutiara?

No, pets and service animals are not allowed.

Ernes Hotel Bayu Mutiara Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 40 reviews
Rating 8 - Good. 17 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 6 out of 40 reviews
Rating 2 - Terrible. 4 out of 40 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Yih Peng

Liked: Cleanliness
Disliked: Amenities
Properties is fine but in-room facilities like water heater, tv channels are limited or none.
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Verified traveller

PERSONAL EXPERIENCE

Stayed here for 3 business trips. Informed front counter that the bathrooms were smelly coming from the waste pipe. They said action were taken, but still the same smelly 'cos it also affect the rooms and corridor areas. Rooms with windows nightly enjoy karaoke from next door till early morning, once till 2.30am. It's ok if you want some source of inner company, but not that you want to sleep in!!!
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
smelly room
Stayed 1 night in Nov 2020
Verified

8/10 Good

Juliana

Liked: Staff & service
The fridge is not working, the bathroom not well maintain, the room size is very small
Stayed 2 nights in Sep 2020
Verified

2/10 Terrible

Wai Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience !!!!

Environment bad. The pub beside hotel was making noise until 4am. Can't sleep well Won't come back again !!!
Stayed 1 night in Feb 2020
Verified

8/10 Good

RAJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located strategically in front of Icon City. Got plenty places to chill such as Starbucks, The Alley & many more. Also got mamak nearby the hotel. Huge parking spaces.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy communicate. all the staff are friendly
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Chin Hooi

Disliked: Property conditions & facilities, room comfort

Tiny room

I use to stay with E Red when I travel to mainland Penang but this one is a little disappointed. I paid more money but ended up getting myself a tiny room, imagine my bed and the TV is only a arm length distance and it wasn't good enough when I compare to the other E Red hotel in Bandar Perda and Seberang Jaya. Won't be booking this hotel again ...
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to communicate.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They staf at counter (two man a malay and indian i gues) reception serve the good service
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Alex

Disliked: Staff & service
4.5/10 Bad front desk operator as they never picked up the call from room. Only good thing is the cheap room price and the rest are just normal.
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet smelly, no phone signal, WiFi poor
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Shafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money, cozy place, modern room design. Very recommended!
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine for the price i pay. At least everything is working in the room. I'm happy for this trip.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Just alright for business travel.
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Bilik berhabuk dan bilik air berbau hancing..lantau bilik melekit.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

There is a karaoke next to the hotel, so it is quite noisy at nite till they close shop. So you can only start your sleep after they closed.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Gordon Ho

Liked: Staff & service, property conditions & facilities

the bed

overall is ok. just the bed abit hard. since most of my time I just stayed for 1 night so is ok for me.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Klaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low budget hotel prima te doen

In het begin een kamer op de hoek gekregen. Helaas ligt dienrecht tegenover een bar waar Chinese karaoke keihard over straat galmt tot diep in de morgen. Het personeel was erg behulpzaam en heeft voor een andere kamer gezorgd, na ons alternatieven te hebben getoond die door diverse oorzaken niet bij ons paste. De volgende dag dan ook een kamer zonder problemen en buiten geluiden gekregen. Het prettige en behulpzame personeel heeft zeker aan onze totaal beleving meegeholpen.
Stayed 7 nights in Jan 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

I booked my family room with 1king and 2 single, the hotel never informs me that the room booked by me is not available until a day before I check-in. The manager promise will replace a better room but when I was there the room provide for me is the room which under maintenance. The water heater is not function, the toilet bowl cover is broken this is one thing, after complaint, the manager decides to refund me with RM4! I bring my family total 3adults and 2 kids with the time 4pm+, where do I find a better room to fit it? I really angry with the arrangement by the so call"manager"
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good for family

Nice location, family room comfort, but a bit dust and hair behind the door. Smell in the toilet. A bit noisy due to beside of karaoke.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

Verified traveller

when i booked the hotel, the receipt show in currency GBP, so confused, should be stated as MYR
Stayed 1 night in Nov 2017
Verified

8/10 Good

E-Red hotel @ Bayu Mutiara, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel

Worthy to pay at this price as its still new and good condition, however a little distance from the town.  I hope the management could remain the service and the condition of the room and look forward to drop by again in the future.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

acah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

selesa bagi percutian keluarga

family room sangat sesuai
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Convenient

Close to Auto City Juru for events. Good facilities around like food restaurant.