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Pollock Hotel

2.0 star property

Reviews

6.0 out of 10

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View map
Costa Rica 4754, Buenos Aires, 1414
  • Place, Palermo Soho
    ‪1 min walk‬
  • Place, Serrano Square
    ‪4 min walk‬
  • Place, Armenia Square
    ‪4 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪35 min drive‬

Room options

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Single Beds

Standard Single Room

  • 22 sq m
  • Sleeps 1
  • 1 King Bed

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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Exterior detail

1828 Smart Hotel

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  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 666 reviews
The price is AU$310
3 May - 4 May
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About the area

Buenos Aires

Pollock Hotel places you in the centre of Buenos Aires, connected to a shopping centre and within a short 5-minute stroll of Serrano Square and Armenia Square. Highlights at this boutique hotel include free self-parking, a bar/lounge and Access to hot tub. .This hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Plus you'll find a 24-hour front desk, a garden and multilingual staff. There's also the convenience of car rentals on site. .Attractions within a 10-minute drive of this Palermo hotel include Recoleta Cemetery and Colón Theatre.

What's nearby

  • Palermo Soho - 1 min walk - 0.0 km
  • Serrano Square - 4 min walk - 0.4 km
  • Armenia Square - 4 min walk - 0.4 km
  • Distrito Arcos - 9 min walk - 0.8 km
  • Plaza Italia - 13 min walk - 1.1 km

Getting around

  • Plaza Italia Station - 13 min walk
  • Buenos Aires Palermo Station - 17 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 24 min drive

Restaurants

  • ‪Peuteo - ‬1 min walk
  • ‪Burger Joint - ‬1 min walk
  • ‪Al Diablo Coffe Roasters - ‬1 min walk
  • ‪Dorina Cafe - ‬3 min walk
  • ‪Xalapa - ‬2 min walk

About this property

Pollock Hotel

As a guest of Pollock Hotel, you'll find a hot tub, a rooftop terrace, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The boutique Pollock Hotel also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

Smoking is allowed in designated areas at this Buenos Aires hotel.

  • 1 building
  • 7 guestrooms or units
  • 2 levels
  • Terrace on the roof
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Pollock Hotel offers 7 accommodations with coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a bath and bidets. This Buenos Aires hotel provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Living room

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer

More

  • Air conditioning (climate-controlled)
  • Living room
  • Phone

Policies

Check-in

Minimum check-in age - 18

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: ARS 2137.12 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pollock B&B Buenos Aires
Pollock Buenos Aires
Pollock Hotel Buenos Aires
Pollock Hotel
Pollock Hotel Hotel
Pollock Hotel Buenos Aires
Pollock Hotel Hotel Buenos Aires

Frequently asked questions

What is the cancellation policy at Pollock Hotel?

Pollock Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pollock Hotel?

Yep, Pollock Hotel has a free self car park.

What makes Pollock Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Pollock Hotel.

Is there a free airport shuttle available at Pollock Hotel?

No, Pollock Hotel does not offer an airport shuttle service.

Pollock Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 71 reviews
Rating 8 - Good. 19 out of 71 reviews
Rating 6 - Okay. 26 out of 71 reviews
Rating 4 - Poor. 11 out of 71 reviews
Rating 2 - Terrible. 11 out of 71 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Elodie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is super well located. We spent several days with our family. We were able to use the hotel kitchen to prepare food. The person at the night desk is really nice. On the other hand, the day reception is a disaster. Not at all kind. The only thing incovenient about the hotel is that it's really loud. We even had a fight in the middle of the night.
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Boutique hotel located in the centre of Palermo soho. Close to the best bars, restaurants, and within walking distance of supermarkets and laundromats. Very friendly and helpful staff.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommendable hotel

The general condition of the hotel is really bad. The photos do not represent the real condition of the facilities. There was no hot water. We had to bath with cold water. The towels were old. We could almost see through them...
Stayed 2 nights in Dec 2017

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great people. Poor upkeep.

The Staff was Amazing. And super convenient. I had to move around to find a bit decent room. There was black mold in Many of the rooms. One has a broken tv. There is little to No hot water. The people that worked there are so friendly and helpful. I hate say bad thing When such great people work there.
Stayed 2 nights in Dec 2017

2/10 Terrible

Andreas, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We turned on the doorstep because of mold

We arrived at Pollocks with our 8 months old son. Unfortunately the room we were shown was not only dirty but had huge amounts of mold on the walls and in the bathroom. We traveled a lot to destinations all over the world, many times to budget places — we are not picky — but this room simply should not be rented. We turned on the doorstep and found another hotel in the middle of the night without getting a refund.
Stayed 1 night in Nov 2017

8/10 Good

Glenn W Zeeuwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pollock short stay

I stayed here for 2 nights. The hotel is great value given its location in central Palermo, with a secure entrance and 24 hour front desk. Boutique is an apt title for this quaint hotel.
Stayed 2 nights in Oct 2017

4/10 Poor

jeremy, Limache, Chile

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location but bad hotel

I guess any hotel can self describe themselves as a Boutique hotel. This place has no charm and is dirty. The room had mold and peeling paint on the walls and smelled bad. In the morning at 8:30 there was no hot water. When I asked the staff they said it would be another hour before they had hot water. And beware of the fleas! Great location, good staff but a terrible hotel. Stay away if possible, there are many other better options.
Stayed 1 night in Oct 2017

8/10 Good

Mariano, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff

I had a great time staying at the Pollock, the location is great, the staff are very friendly and helpful, the room that I booked wasn't available so no patio like it was shown in the picture, however I managed to get a room with a balcony by paying a small upgrade fee.

8/10 Good

Cassandra, Denver, CO

Liked: Staff & service, property conditions & facilities, room comfort

Nice hotel for a good price

The people we're friendly and the food was good. It was kinda loud outside at night. There was live music at night and the staff was incredible.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uncomfortable night in Palermo Soho

I stayed at the Pollock for 1 night in late March 2014 and I feel this property doesn't offer good value. The room looked like its picture but that doesn't tell the whole story. It was not clean (e.g., lots of dust, gum wrappers along walls and under bed), the bed was uncomfortable (i.e., hard), and the walls were very thin (i.e., could hear voices from lobby and people in other rooms having sex). The bathroom looked more modern but the shower had only a partial door and no curtain so there was no way to prevent water from splashing out, resulting in lots of water on the bathroom floor. The lobby and common areas (i.e., dining, stairs to rooms) were cold and uninviting and would have looked more in place in a low-budget hostel. The staff did not appear professional (i.e., sleeping in the lounge). The quality of breakfast was very poor and consisted of tea and some packaged cheese and crackers served on dirty dishes.

2/10 Terrible

Julio, Brazil

Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointed

Was caught by surprise when arriving and the hotel was under work, with a lot of dust, bad internet connection, poor breakfast, cleaned but teared up towels. People was nice and explained they had just bought the place and that it was not the Lynn anymore. Location is great. If you need just a place to sleep and spend the day outside, it's a good option. Have no doubt that when it gets ready, it will be a lot better and much more comfortable. Try not ordering taxis at the hotel to the airport, they charged me 300 pesos.

8/10 Good

RT

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

In the very popular Palarmo-Soho neighborhood.

This hotel is in a great loaction. There is a tremendous amount of nightlife nearby. The hotel is undergoing a bit of a transition with new owners. I talked with one of the owners and the staff could not have been more helpful. However, The conditions of the hotel is somewhat mixed. The carpet in the small room needed to be replaced. And some of the hallways were under repair. I can only feel that that given some time (they had only owned the place 3 weeks) the new owners will make the place nicer.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Lynns boutique Argentina

The hotel was a disappointment. Hotels,com stated that , each room had a kicthenette. this was not the case. Since i was traveling on a budget and had planned to be able to buy and prepare most of my meals in my room this was a great disappointment. The day staff of the hotel was ok, the night staff was exceptional. I will not stay here a gain.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Boutique

Where to start: positives. The people are nice. And its location in Palermo is great for the night life. Of course that night life goes on to 6am at weekends, so be warned. Negatives: it needs a good clean from top to bottom as well as a lot of small maintenance jobs, like new sealant under the shower screen and around the sink tap, fixing the toilet cistern, fixing the shower unit to the wall properly, the sinking sofa in lobby, the badly scratched floors. It's shabby. At first glance the place looks OK: somebody has an eye for the design but certainly not the finish. It was done on the cheap and it shows. It's all superficial; looks good in the photos, presumably taken just after refurbishment, but awful in real life. The essential thing you look for in a hotel is some thought having gone into the guest's comfort and convenience. So thanks for the king size bed: why not put a king size bedsheet on it, instead of a single bed sheet that ruches up under you at night? There was no wardrobe or even a hanging rail (I had to buy coathangers to be able to hang my clothes on the door) and no full length mirror. The walls were bare. A bread-based breakfast was all that was offered and exactly the same every morning. And the staff have a thing or two to learn about food service, not least making sure they bring a clean table mat. 'Boutique' hotel implies somewhere small but impeccably run. Small this is, but is probably the worst hotel for the price I have ever stayed in.

2/10 Terrible

Luccio, Cordoba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOSTEL FASTASMA

Habitacion doble (matrimonial + 1 cama). Solo un toallón y una toalla de mano (desilachada y gastada como las peores que tengo en casa). Humedad y hongos por donde mires. Baño con olor a culo. Papel higienico muy muy a punto de terminarse. TV, monitor de PC de 19 pulgadas. Las ventanitas de la habitación dan a un pasillo. La ducha estaba toda rota. Y como broche de oro, NO SALÍA AGUA CALIENTE !!!
Stayed 1 night in Apr 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mala experiencia, mucha humedad en la habitación, puerta rota
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort

Fokus på service i bedste lokalområde

På Pollock mødes man uanset hvornår på døgnet man kommer hjem, af smil og venligt personale, der går den ekstra km for at alting er tilfredsstillende. Vi havde nogle problemer med vores brusehovede og vi blev straks flyttet til et andet og bedre rum. Super service. Desuden ligger hotellet lige midt i byens mest livlige kvarter, hvilket gør det nemt at tage på barer eller restaurant, uden at skulle bruge penge på taxa eller energi på offentlig transport.

8/10 Good

Silvia Susana

Liked: Staff & service, room comfort
El baño era nuevo pero había olor y las paredes están pintadas nomas. Las camas eran somier pero las sábanas muy viejas y rotas. Las toallas re viejas y hay un televisor nuevo pero se ve que no pagan el abono porque no pudimos usarlo. Es un lugar muy viejo tipo conventillo

2/10 Terrible

Gloria, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESPANTOSO, NI A UN ENEMIGO SE LE PUEDE RECOMENDAR.

HORRIBLE, PUEDO ENVIARLES FOTOS DE LO ASQUEROSO QUE ES ESTE LUGAR, IMPRESENTABLE. DEBEN SACARLO DE SUS RECOMENDACIONES.
Stayed 6 nights in Feb 2018

6/10 Okay

Lucia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

O preço estava bom

Passei uma noite no Hotel Pollock para esperar minha conexão apra El Calafate no outro dia. Fui bem atendida, o check in foi rápido e o atendente ainda deu dicas de lugar barato apra comermos, visto que Palermo é um bairro caro. O quarto do Hotel está bem antigo, com muitas infiltrações aparecendo, e acolchoados velhos, mas pelo preço barato que paguei, me serviu bem. Acho uma pena, as condições estarem tão precarias, pois a localização é ótima, e acho que o lugar tem potencial.

6/10 Okay

Jesus Adelino

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

De medio pelo para abajo

Solo la ubicación vale lo que sale. La cama bien. Pero las paredes con humedad, el aire no andaba bien pase calor, los toallones rotos viejos. Y lo peor la ducha llena de moho, verde de hongo, me tuve que comprar ojotas para bañarme ahí. Solo me quedé por la ubicación.

2/10 Terrible

Pablo , Cordoba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepción

Una vergüenza que se ofrezca un hotel con esas características
Stayed 3 nights in Feb 2018

2/10 Terrible

Marcos

Disliked: Staff & service, room comfort

No es lo que dicen que son

Todo lo que figura como servicios del hotel, no son ciertos.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor

Muy linda zona y el hotel acogedor
Stayed 1 night in Jan 2018