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Hotel Reina

Property class: 2.5

Photo gallery for Hotel Reina

Lobby lounge
Breakfast area
Lobby sitting area
Lobby
Quadruple Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. de Mayo 1120, 9 de Julio corner, Buenos Aires, Capital Federal, 1006
  • Place, 9 de Julio Avenue
    ‪1 min walk‬
  • Place, Obelisco
    ‪9 min walk‬
  • Place, Casa Rosada
    ‪15 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪49 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 1 Double Bed

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Exterior detail

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About the area

Buenos Aires

Hotel Reina places you in the centre of Buenos Aires, within just a 15-minute stroll of Buenos Aires Metropolitan Cathedral and Palace of the Argentine National Congress. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a terrace and dry cleaning/laundry services. .With a stay at this El Centro hotel, you'll be 1.2 km (0.7 mi) from Casa Rosada.

What's nearby

  • 9 de Julio Avenue - 1 min walk - 0.0 km
  • Cafe Tortoni - 5 min walk - 0.5 km
  • Obelisco - 9 min walk - 0.8 km
  • Palace of the Argentine National Congress - 13 min walk - 1.2 km
  • Casa Rosada - 15 min walk - 1.3 km

Getting around

  • Lima Station - 1 min walk
  • Buenos Aires Belgrano Station - 3 min drive
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 22 min drive

Restaurants

  • Salón 1923
  • ‪Los 36 Billares - ‬2 min walk
  • ‪Bernardo Café - ‬2 min walk
  • ‪Latino Sandwich - ‬5 min walk
  • Ugi's

About this property

Hotel Reina

As a guest of Hotel Reina, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Hotel Reina also features concierge services, laundry facilities, and dry cleaning/laundry services.

This Buenos Aires hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
Hotel Reina offers 40 accommodations with a safe and designer toiletries. Pillowtop beds feature down duvets. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Reina

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 12.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Reina Buenos Aires
Hotel Reina
Reina Buenos Aires
Hotel Reina Hotel
Hotel Reina Buenos Aires
Hotel Reina Hotel Buenos Aires

Frequently asked questions

What is the cancellation policy at Hotel Reina?

Hotel Reina offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is Hotel Reina family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Reina is a hit with families.

Does Hotel Reina serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at Hotel Reina?

No, Hotel Reina does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Reina?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Reina?

No, pets and service animals are not allowed.

Hotel Reina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 259 reviews
Rating 8 - Good. 106 out of 259 reviews
Rating 6 - Okay. 64 out of 259 reviews
Rating 4 - Poor. 36 out of 259 reviews
Rating 2 - Terrible. 15 out of 259 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenos Aires vicino a tutto

Molto positivo il soggiorno. Ubicazione perfetta per passeggiate e turismo. Personale del albergho molto disponibile e amabile.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

RENATO

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Excelente localização, bom custo benefício

Bom apartamento, muito bem localizado, o prédio é antigo, mas bem conservado. Ótimo custo benefício
Stayed 4 nights in Jan 2022
Verified review

8/10 Good

Maia

Liked: Cleanliness, property conditions & facilities, room comfort
No me dieron el desayuno. Pero rodo lo demás 10 puntos
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Sobre los recepcionistas, algunos amables y otros no tanto, sin servicio de desayuno, sería bueno que pronto cuenten con ese servicio, el pago por estadia es en efectivo o bien hay recargo con débito, el resto todo bien
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención del personal. Muy bien ubicado en zona céntrica.
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

RODRIGO PAULO

Liked: Cleanliness, staff & service
Disliked: Room comfort
O custo benefício não é bom, pois apesar de barato, o quarto deixa a desejar em termos de conforto, o colchão da cama de casal é péssimo, o banheiro é bem precário, usam cortina de banheiro, o quarto não possui um frigobar para se tomar uma água, o café da manhã é pobre ( tinha pão e, brioche e crossant), o prédio não está bem conservado. O lado positivo é o aspecto vintage que se do prédio que se fosse bem conservado seria um atrativo e alguns funcionários , especialmente a Sandra que é muito atenciosa. Outro aspecto positivo é a localização que é fantástica.
Stayed 8 nights in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel para tener en cuenta

La verdad que no fui con muchas expectativas pero, en base a mi experiencia general, lo voy a tener en cuenta para volver mas adelante.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel para tener en cuenta en buenos aires

Mejor experiencia de la que esperaba. Nos tocó una habitación grande con vista a Avenida de Mayo. El aire acondicionado funcionaba perfecto.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗だった。ちょっと古いけど掃除は行き届いていた。部屋にトイレとシャワーがついていて非常に満足。値段に対してかなり良いと思う。
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

michel

Liked: Staff & service, property conditions & facilities, room comfort

conseiller

Emballe de mon voyage je suis très content
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Jaider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo/benefício

Hotel muito bem localizado, na porta há uma estação de metrô (subte), que apesar de pouco divulgado é um excelente e econômico (19 pesos em dez/19... cerca de R$ 1,30) meio de transporte na zona central de Buenos Aires. Com relação ao café da manhã, é muito bom quando levamos em conta o valor da hospedagem. Além disso, do outro lado da Avenida principal há um Carrefour (distância aproximada de 250 metros).
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

El dólar en la página te lo toman al paralelo

No tienen WiFi en la habitación . Tube que abonar en el hotel tb. Cuando me cobraron desde la página en dolares
Stayed 2 nights in Dec 2019
Verified review

4/10 Poor

gabriel

Disliked: Staff & service, property conditions & facilities

Hotel malo

El hotel es malo, pésimo conexión a internet, servicio malo, no tiene frigobar en la habitación no hay con conservar agua fría, lo positivo la ubicación y el precio acorde
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Eliane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fuja deste hotel!

Tive que mudar de hotel às pressas pelos motivos a seguir: o quarto tinha forte cheiro de cigarro, insuportável para mim que estou grávida; o quarto era totalmente diferente das fotos do anúncio e nada confortável, estou anexando fotos do quarto que me foi oferecido; havia um grupo de adolescentes falando muito alto, correndo pelos corredores, batendo portas e com música alta pelo menos até 3:30 da manhã e não tinha nenhum tipo de isolamento acústico; no site é informado que falam inglês, mas a recepcionista da noite do dia 31/10 disse que não falava; por último e o que foi a gota d'água, não tinha água quente no chuveiro quando fomos tomar banho por volta de 23h. Quando questionei a recepcionista, ela disse que era porque chegou um grupo grande e a água quente tinha acabado. A sugestão dela foi que eu esperasse até a água quente voltar, mas não soube dizer quanto tempo demoraria. Só consegui tomar banho as 2h da manhã. Só não fui embora na mesma hora porque não tinha pra onde ir. Quando fiz check out no dia seguinte e pedi o reembolso, a recepcionista disse que teria que solicitar via hotéis.com (onde fiz a reserva). Paguei pela reserva em outro hotel de 01 a 04/11 e não recebi nenhum tipo de reembolso do hotel. A hotéis.com me ofereceu um desconto para uma próxima reserva, mas o hotel se recusou a fornecer qualquer tipo de reembolso pelas noites pagas e não utilizadas. Fuja deste hotel!
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center easy to walk every where in the city or take the subway and local bus. We realy appreciate our stay in this hotel and i can recommand you that hotel
Stayed 4 nights in Oct 2019
Verified review

6/10 Okay

Raquel

Disliked: Staff & service, property conditions & facilities

Sólo ubicación

Buena ubicación
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fueron dos noches

Exelente
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tudo.limpesa atendimento dos fucionarios e informaçao
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia

Linda ubicacion y lindo hotel. Comodo .muy recomendable
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Verified traveller

Buena ubicación, lo utilice por una sola noche y por cuestiones de trabajo. Acorde al precio.
Stayed 1 night in May 2018
Verified review

4/10 Poor

JORGE

Disliked: Cleanliness, staff & service, property conditions & facilities

PAGUE POR LO QUE NO ERA

DE LLEGADA ME COBRABAN LO YA PAGADO HABITACION MALA BAÑO CON AGUA EN PISO PERDIENDO AGUA LA CISTERNA PERMANENTE, A LAS 7 DE LA TARDE VENIAN HACER LIMPIEZA Y NO LAS DEJE QUERIA DESCANSAR, LA PUERTA SIN SEGURIDAD SE HABRIA CON LLAVE PUESTA,POCA ILUMINACION,SIN WIFFI SOLO EN RECEPCION RUIDOS POR ESTAR EN REFORMA Y BASTANTE SUCIO, COMEDOR MALISIMO FACTURAS DE DIAS ANTERIORES LAS AZUCARERAS LLENAS DE BICHO NI UN DIA ME DESAYUNE TUVE QUE PAGAR 370 PESOS MAS PEDI SALIR MAS TARDE POR ATRASO DE AVION Y PAGUE 400 PESOS MAS, SOLO TUBE LIMPIEZA UNA SOLA VEZ Y QUE FUE SACAR BASURA DE PAPELERA EL, GRACIAS A USTEDES PAGUE LO QUE NO TUBE.-
Stayed 3 nights in Apr 2018
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Beautiful hotel.....once the renovations are done

We were on our way back from Antarctica, via Ushuia, and we had an overnight stay in Buenos Aires, so we stayed at the Hotel reina....lovely hotel, but under massive renovations, so things were a bit difficult
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom, mas sem wifi

Ótimo lugar, porém só oferece Internet wifi no salão você precisar de usar tem que descer
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel centrico y economico

Excelente relación precio calidad, personal muy amable, muy buena limpieza, recomendable.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Roger

Liked: Staff & service

Sliten klassiker med 100 procentigt läge.

Ett gammalt klassiskt hotell i behov av en större renovering. Rummet var stort men slitet. Bra aircon och en fantastisk utsikt över 9 Mayo. Huvudgatan. Frukost enkel men helt ok. Wi-fi finns tyvärr inte på rummen utan nara på våning två.Väl där bra. Bäst med allt ihop är läget mitt i smeten. Att åka i den 100 åriga hissen är ett äventyr.
Stayed 3 nights in Dec 2017