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BENS L'Hotel Palermo

3.5 star property
Hotel with free breakfast, steps from Serrano Square

Photo gallery for BENS L'Hotel Palermo

Outdoor pool, pool loungers
32-inch LCD TV with cable channels, TV, first-run films
Property grounds
View from property
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AU$143
11 May - 12 May

Explore the area

Map
Thames 1562, Buenos Aires, Capital Federal, 1414
  • Palermo Soho
    ‪1 min walk‬
  • Serrano Square
    ‪2 min walk‬
  • Obelisco
    ‪8 min drive‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Buenos Aires

BENS L'Hotel Palermo puts you in the heart of Buenos Aires, steps from Serrano Square and within a 15-minute stroll of Distrito Arcos. Highlights at this boutique hotel include an outdoor swimming pool and a complimentary breakfast. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Palermo hotel include Plaza Italia and La Rural.

What's nearby

  • Palermo Soho - 1 min walk - 0.0 km
  • Serrano Square - 2 min walk - 0.2 km
  • Plaza Italia - 15 min walk - 1.3 km
  • Alto Palermo Shopping Center - 4 min drive - 2.6 km
  • Obelisco - 8 min drive - 6.4 km

Getting around

  • Plaza Italia Station - 15 min walk
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 24 min drive

Restaurants

  • ‪Chori - ‬1 min walk
  • ‪Club Eros - ‬2 min walk
  • ‪Kentucky - ‬2 min walk
  • ‪La Baita - ‬1 min walk
  • ‪Keller Serrano Tap Room - ‬2 min walk

About this property

BENS L'Hotel Palermo

Hotel with free breakfast, steps from Serrano Square
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly BENS L'Hotel Palermo. The hotel can provide concierge services and wedding services.

This 3.5-star Buenos Aires hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 4 levels
  • Built in 2011
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
BENS L'Hotel Palermo offers 23 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BENS L'Hotel Palermo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

Frequently asked questions

What is the cancellation policy at BENS L'Hotel Palermo?

BENS L'Hotel Palermo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BENS L'Hotel Palermo?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at BENS L'Hotel Palermo on 11 May 2025 start from AU$138.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BENS L'Hotel Palermo have a pool?

BENS L'Hotel Palermo has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from October to April.

What makes BENS L'Hotel Palermo a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at BENS L'Hotel Palermo.

Is BENS L'Hotel Palermo family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an outdoor pool, it's no surprise that BENS L'Hotel Palermo is a hit with families.

Are there hot tubs in the rooms at BENS L'Hotel Palermo?

No, but there are deep-soaking baths in the guestrooms.

Does BENS L'Hotel Palermo serve breakfast?

Yep, complimentary continental breakfast is available weekdays from 7:00 AM to 10:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at BENS L'Hotel Palermo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at BENS L'Hotel Palermo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at BENS L'Hotel Palermo?

No, pets and service animals are not allowed.

BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 353 out of 564 reviews
Rating 8 - Good. 150 out of 564 reviews
Rating 6 - Okay. 43 out of 564 reviews
Rating 4 - Poor. 10 out of 564 reviews
Rating 2 - Terrible. 8 out of 564 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Stayed 6 nights in Jan 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

RD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mixed Bag

Bens L’Hotel Palermo is a mixed bag. On the plus side. The location is fantastic. The hotel is located on a nice quiet street close to many restaurants and shops. The staff is warm and welcoming. And, the pool area is a relaxing oasis. On the negative side. We had a first floor room. The room was very noisy and small. We could not open both of our suitcases at the same time unless we used the bed. Additionally, the room was tired, in need of a major update. The bathroom was the worst part. There was mold in the bathroom. The breakfast was the worst we have seen in a long, long time. The coffee was undrinkable. The pastries were stale. We , along with several other guests, just went across the street to the café for breakfast. With Bens L’Hotel Palermo is all depends on your priorities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at BENS. Excellent location, friendly staff, beautiful grounds. We will return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lesly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the courtyard! so peaceful even being on such a busy block
Stayed 6 nights in Dec 2024

10/10 Excellent

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and comfortable hotel with an amazing breakfast. The staff goes above and beyond
Stayed 2 nights in Jan 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel

Everybody working there was very friendly and helpful. The hotel looks charming but the rooms could be better maintained. Location is in a very lively neighborhood, do depending on the room it can get a little noisy
Stayed 2 nights in Jan 2025

8/10 Good

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are outdated.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There isn’t a single thing I did not like. The staff were the best I have ever encountered, I could live there! Absolutely the place to stay in Palermo.
Stayed 3 nights in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
Lovely hotel. Rooms are really nice and the style is very chic. However the toilets need some work, the wc blocked up and the shower pressure was weak. Other than that an amazing experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay

I had a lovely stay at BENS L'Hotel. It is a very nice boutique hotel with a pretty garden and small pool. The garden has beautiful flowers and tables and chairs to sit. The breakfast room is at the end of the garden and has a good selection from sweets/breads to eggs and cereal. The reception area is very nice and the staff were very nice and helpful with planning tours, cabs, and general information. It is also 1 block from Seranno Square. My room was overlooking the garden and was very comfortable with large windows and a small balcony to sit on. The neighbourhood of Palermo is quite safe and has lots of restaurants and a scops.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sheira, east brunswick

Liked: Amenities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge, Miami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Palermo. Staff is very helpful
Stayed 4 nights in Dec 2024

2/10 Terrible

Michel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hi I paid117 $ a day for nine days in BENS HOTEL PALERMO And just couldn’t stay because there installations are not. Good for handicap person the bathub is too high for me and my wife and also without handle for my wife it’s very dangerous They send me to an AiRBNB that cost 60 dollars a day to BENS Downtown Without security without breakfast and without daily cleaning Remember I am 75 years old and my wife 69 years old first time in. Argentina I ask them to refunded me for 8 night that I was not stay in Palermo The difference between. Palermo And DOWNTOWN it 57 a day It’s mean I pay 117 in Palermo and when they put me cost 57 They say. They cannot refund me And also it was a big smell of mold in the one night that I sleep there. I what the refund. Of 456 57 time 8 nights is 456 My reservation number. Is 368438102 Please please help me with my refund
Stayed 9 nights in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Excellent service from the staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Arjen, Rincón

Stayed 1 night in Nov 2024

8/10 Good

MIA, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a walkable area, the breakfast was good, and the courtyard was lovely. The rooms were a bit outdated and very small. They did not offer or have a room upgrade available for the entire stay and forgot small details like providing a wine opener with the complimentary bottle of wine. The room temperature was not consistent and the bed was slightly hard. I would stay again due to the location and service of staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vikesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Clare Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Buenos Aires

Lovely hotel in great neighborhood in Buenos Aires.
Stayed 1 night in Nov 2024

10/10 Excellent

Saeid

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming property, with great staff and breakfast. It has so much character, absolutely an oasis in the middle of a vibrant neighbourhood
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Stayed 4 nights in Oct 2024

10/10 Excellent

Arjen de, Rincón

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is your only real choice in Palermo Sojo.
Stayed 9 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time staying there and it was a repeat excellent experience. The staff was friendly, accommodating and welcoming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in the middle of Palermo. The place is very charming, it is a vintage hotel in a vintage neighborhood so if your are looking for sparkling over sterile space then this is not what you are looking for. The staff are super friendly and are very helpful. Lots of dinning options near by and the area is quite lively in the evening.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at BENS L'Hotel in Palermo were friendly and helpful. The daily breakfast was also really good with plenty of options and food to fill you up.
Stayed 6 nights in Oct 2024