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BENS L'Hotel Palermo

Property class: 3.5

Photo gallery for BENS L'Hotel Palermo

Front of property
A cobblestone alleyway leading to a building with a wooden door and a window.
A building with a balcony, surrounded by lush greenery and a pool.
A spacious living area with a fireplace, dining table, and blue chairs. A staircase with a yellow railing leads to an upper level.
A dining table with breakfast items, a chair, and a view of a garden and pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
The current price is AU$162
22 Sept - 23 Sept

Explore the area

View map
Thames 1562, Buenos Aires, Capital Federal, 1414
  • Place, Palermo Soho
    ‪1 min walk‬
  • Place, Serrano Square
    ‪1 min walk‬
  • Place, Distrito Arcos
    ‪11 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a television on a wooden stand, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

A bedroom with a large bed, two bedside tables with lamps, a chandelier, a window with curtains, and a framed picture on the wall.

Suite, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a nightstand with a lamp, a painting on the wall, and a curtain with a nature pattern.

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a chair.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a TV, and a window with patterned curtains.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Buenos Aires

BENS L'Hotel Palermo puts you in the heart of Buenos Aires, steps from Serrano Square and within a 15-minute stroll of Distrito Arcos. Highlights at this boutique hotel include an outdoor swimming pool and a complimentary breakfast. .Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Palermo hotel include Plaza Italia and La Rural.

What's nearby

  • Palermo Soho - 1 min walk - 0.0 km
  • Calle Thames - 1 min walk - 0.0 km
  • Serrano Square - 1 min walk - 0.2 km
  • Distrito Arcos - 11 min walk - 1.0 km
  • Plaza Italia - 16 min walk - 1.4 km

Getting around

  • Plaza Italia Station - 15 min walk
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 23 min drive

Restaurants

  • ‪Chori - ‬1 min walk
  • ‪Perro - ‬2 min walk
  • ‪Kentucky - ‬2 min walk
  • ‪San Paolo - ‬2 min walk
  • ‪La Baita - ‬1 min walk

About this property

BENS L'Hotel Palermo

Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. An outdoor pool, a library, and a terrace are also featured at the business-friendly BENS L'Hotel Palermo. The hotel can provide concierge services and wedding services.

This 3.5-star Buenos Aires hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 4 levels
  • Built in 2011
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
BENS L'Hotel Palermo offers 23 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BENS L'Hotel Palermo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in April.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

L'Hotel Hotel Palermo

L'Hotel Palermo

L'Hotel Palermo Hotel

L'Hotel Palermo

BENS L'Hotel Palermo Hotel

BENS L'Hotel Palermo Buenos Aires

BENS L'Hotel Palermo Hotel Buenos Aires

Frequently asked questions

What is the cancellation policy at BENS L'Hotel Palermo?

BENS L'Hotel Palermo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at BENS L'Hotel Palermo?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at BENS L'Hotel Palermo on 22 Sept 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BENS L'Hotel Palermo have a pool?

BENS L'Hotel Palermo has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from October to April.

What makes BENS L'Hotel Palermo a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at BENS L'Hotel Palermo.

Are there hot tubs in the rooms at BENS L'Hotel Palermo?

No, but there are deep-soaking baths in the guestrooms.

Does BENS L'Hotel Palermo serve breakfast?

Yep, complimentary continental breakfast is available weekdays from 7:00 AM to 10:00 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at BENS L'Hotel Palermo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at BENS L'Hotel Palermo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at BENS L'Hotel Palermo?

No, pets and service animals are not allowed.

BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 651 reviews
Rating 8 - Good. 166 out of 651 reviews
Rating 6 - Okay. 52 out of 651 reviews
Rating 4 - Poor. 13 out of 651 reviews
Rating 2 - Terrible. 8 out of 651 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and Location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome location. Breakfast was wonderful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Flávio

Liked: Cleanliness, staff & service, amenities
Great staff, everyone was very friendly and helpful when needed. Nice breakfast and great location at palermo.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Rhoda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to restaurants in the area as well as an artisan fair. Comfortable room and helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff is wonderful. Great location with many restaurant options all around. My third time staying there. A special shout out to Jose and Clara!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
The standard rooms were small, but cozy. The location in Palermo was excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely and peaceful hotel in an ideal location with a beautiful garden and a romantic atmosphere of old Palermo. I've stayed here many times and will return!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and clean room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Located in a great area. The staff were very helpful and nice. Very "boutique" style property. Pre-made coffee was ..ehhhh. And bathtub shower are a slip and fall waiting to happen. Otherwise, a great place. I recommend.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety. I would love to stay here again!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Judite

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning, a real oasis hidden in the center of Palermo. The garden is gorgeous place to hide and have a glass of wine when you’re tired from sightseeing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The setting and the space are delightful!!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful tranquil oasis in the city.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Luchia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we felt so welcome. The staff were so welcoming and kind, and more than happy to make our stay as comfortable as possible. The hotel itself has so much character, it really was a breath of fresh air from the shiny high rises we were used to staying in. The breakfast was great. The location is excellent! The best location we have stayed in BA so far. I would highly recommend this hotel and if I were to come back I would definitely stay here.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Garveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. It’s located in Palermo and is close to lots to restaurants, cafes etc. The hotel has a nice rustic and vintage look to it, which I thought was cute. The staff is also wonderful, warm, welcoming and very accommodating. The hotel also comes with 2 adorable cats. All in all, a great place to stay :).
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I love this charming, classic and peaceful small hotel and its great location. The warm, caring and professional attention of staff like Clara and Pablo really made feel at home while recovering from illness during my trip. Having an excellent breakfast in the garden was a great way to start my day!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

graeme

Lovely hotel in Palermo Soho. An oasis in the city. Bright, spotless, spacious rooms. Friendly staff. Superb value.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Agnes

Liked: Cleanliness, staff & service
Air conditioning was good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Halasius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place.
Stayed 13 nights in Jun 2025
Verified review

10/10 Excellent

Verity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel!! I loved my stay here. The staff were all so kind and helpful. Every time I walked through the main entrance it was like a peaceful oasis. I would definitely come back!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Martha

Liked: Staff & service
Decent place to stay.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and friendly staff. Excellent location.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and location were great
Stayed 4 nights in Sep 2024