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Mystery Hotel Budapest, Preferred Hotels & Resorts

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Mystery Hotel Budapest, Preferred Hotels & Resorts

Exterior
Rooftop terrace
Indoor spa tub
Superior Twin Room
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pet-friendly
  • Room service
The current price is AU$302
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Podmaniczky utca 45., Budapest, 1064
  • Hungarian State Opera House
    ‪13 min walk‬
  • Parliament Building
    ‪15 min walk‬
  • St. Stephen's Basilica
    ‪17 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio Suite (The Atelier Studio)

Studio Suite (The Atelier Studio)

Studio Suite (The Atelier Studio)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (Da Vinci)

Studio Suite (Da Vinci)

Studio Suite (Da Vinci)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (King)

Superior Room, 1 King Bed (King)

Superior Room, 1 King Bed (King)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (King Family with Sofa Bed)

Deluxe Room, 1 King Bed with Sofa bed (King Family with Sofa Bed)

Deluxe Room, 1 King Bed with Sofa bed (King Family with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed - king
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Duplex King)

Room, 1 King Bed (Duplex King)

Room, 1 King Bed (Duplex King)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (King)

Deluxe Room, 1 King Bed (King)

Deluxe Room, 1 King Bed (King)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Mystery Suite with Sofa bed)

Suite, Multiple Beds (Mystery Suite with Sofa bed)

Suite, Multiple Beds (Mystery Suite with Sofa bed)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed - king
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe King Room

  • Sleeps 2

View all photos for Atelier Studio

1 bedroom, premium bedding, memory-foam beds, minibar

Atelier Studio

  • Sleeps 2

View all photos for Duplex King Room

1 bedroom, premium bedding, memory-foam beds, minibar

Duplex King Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, premium bedding, memory-foam beds, minibar

Superior King Room

  • Sleeps 2

View all photos for Da Vinci Suite

1 bedroom, premium bedding, memory-foam beds, minibar

Da Vinci Suite

  • Sleeps 2

View all photos for Mystery Suite With Sofa Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Mystery Suite With Sofa Bed

  • Sleeps 3

View all photos for Deluxe King With Sofa Bed

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe King With Sofa Bed

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Twin Room

  • Sleeps 2

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About the area

Budapest

A luxury stay in the heart of Budapest awaits you at Mystery Hotel Budapest, Preferred Hotels & Resorts . Within a 20-minute stroll, you'll find Hungarian State Opera House and Parliament Building. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and mani/pedis. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. 4 meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class District VI hotel include St. Stephen's Basilica and Heroes' Square.

What's nearby

  • Hungarian State Opera House - 13 min walk - 1.1 km
  • Parliament Building - 15 min walk - 1.3 km
  • St. Stephen's Basilica - 17 min walk - 1.5 km
  • Heroes' Square - 18 min walk - 1.5 km
  • Széchenyi Thermal Bath - 3 min drive - 1.8 km

Getting around

  • Budapest-Nyugati Station - 5 min walk
  • Nyugati Pályaudvar M Tram Stop - 6 min walk
  • Budapest (BUD-Ferenc Liszt Intl.) - 35 min drive

Restaurants

  • ‪Taj Mahal - Indian Restaurant - ‬4 min walk
  • ‪Control Pub - ‬2 min walk
  • ‪EurIndiai Konyha - ‬4 min walk
  • ‪Pótkulcs - ‬3 min walk
  • ‪Opiumbar Budapest - ‬4 min walk

About this property

Mystery Hotel Budapest, Preferred Hotels & Resorts

Luxury hotel with full-service spa and fitness centre
Mystery Hotel Budapest, Preferred Hotels & Resorts offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Mystery Hotel Budapest, Preferred Hotels & Resorts . An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Budapest hotel is smoke free.

  • 82 guestrooms or units
  • 7 levels
  • Built in 1896
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mystery Hotel Budapest, Preferred Hotels & Resorts offers 82 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior

Corinthia Budapest

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 1,313 reviews
The price is AU$325
includes taxes & fees
21 Sept - 22 Sept
Corinthia Budapest

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1896
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.5 for children
  • Airport shuttle fee: EUR 58.00 per vehicle (return)
  • Self-parking fee: EUR 25.00 per day
  • Valet parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number SZ19000927

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Property is also known as

Mystery Budapest
Mystery Hotel Budapest Hotel
Mystery Hotel Budapest Budapest
Mystery Hotel Budapest Hotel Budapest

Frequently asked questions

What is the cancellation policy at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

Mystery Hotel Budapest, Preferred Hotels & Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Mystery Hotel Budapest, Preferred Hotels & Resorts on 22 Sept 2025 start from AU$301.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

Yep, Mystery Hotel Budapest, Preferred Hotels & Resorts has a self car park for EUR 25.00 per day.

Is there a spa on site at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

Yep, there is an onsite spa at Mystery Hotel Budapest, Preferred Hotels & Resorts . You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Mystery Hotel Budapest, Preferred Hotels & Resorts a romantic place to stay?

1 hot tub and couples spa treatments, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Mystery Hotel Budapest, Preferred Hotels & Resorts .

Is Mystery Hotel Budapest, Preferred Hotels & Resorts family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mystery Hotel Budapest, Preferred Hotels & Resorts is a hit with families.

Does Mystery Hotel Budapest, Preferred Hotels & Resorts serve breakfast?

Yeah, buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mystery Hotel Budapest, Preferred Hotels & Resorts ?

Cats and dogs are welcome at Mystery Hotel Budapest, Preferred Hotels & Resorts , with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Mystery Hotel Budapest, Preferred Hotels & Resorts Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 488 out of 598 reviews
Rating 8 - Good. 82 out of 598 reviews
Rating 6 - Okay. 17 out of 598 reviews
Rating 4 - Poor. 5 out of 598 reviews
Rating 2 - Terrible. 6 out of 598 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eva

Liked: Cleanliness, amenities
The staff were friendly, very helpful and eager to please. Everthing was taken care of above and beyond. The hotel was amazing and very interesting!
Stayed 8 nights in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that Mystery Hotel provided Rituals products and cool artwork. Location was close to the train station and Westend.
Stayed 5 nights in May 2025

10/10 Excellent

fatema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, well located walking distance to Main Street. The hotel had lots of characters, spa was lovely, especially the very steamy steam room and we had it mostly to ourselves. Plentiful buffet breakfast and friendly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding; rooms are beautiful and comfortable. However, the area around the hotel did not offer much in terms of restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and beautifully decorated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Very unique, beautiful.
Stayed 1 night in Jun 2025

6/10 Okay

Edvinas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not Quite the Getaway We Had in Mind stay got off to an interesting start when we were greeted—not by staff—but by clearly intoxicated guests both outside the front entrance and oddly enough, behind the front desk. Not exactly the warm welcome we were hoping for. We had hoped to use the gym during our stay, but unfortunately, it’s located inside the spa area, which has limited hours. Unless you're on spa time, the gym might as well not exist. Breakfast was decent—good, not great. It did the job, but don’t expect anything memorable. Overall, the experience was a bit underwhelming. The potential is there, but it felt like the place was trying to be more polished than it actually is. A few changes could go a long way.
Stayed 1 night in Jun 2025

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Escape at Mystery Hotel!

I typically don't write reviews but I had to take a moment to appreciate the excellent experience from start to finish. To me, it was very important to have a **quiet** and clean room with a comfortable and luxurious bed, whilst still being minutes from popular spots in the city center. breakfast: generous, varied, and absolutely delicious. Staff: Everyone was above and beyond I'm glad I chose this hotel which made my trip to Budapest smooth and enjoyable!
Stayed 4 nights in May 2025

10/10 Excellent

Mark

Stayed 3 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Great location short walk to shops and restaurants. Easy access to transit. Hotel decor is very unique we loved it! Staff were super helpful. Would recommend this hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Jeannie, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the decor. it is a beautiful old building from the 1890s that has been lovingly maintained and renovated with modern decor.
Stayed 2 nights in May 2025

10/10 Excellent

jokubas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Wonderful decor and great rooms and service. Spa was clean and ambience was superb. Great location, short walking distsnce to city centre.
Stayed 3 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of hotel too far from all sites. At least 20-25 min for everything.
Stayed 4 nights in May 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique stay!

It wasn’t just a stay—it was an experience. Every detail of The Mystery Hotel was crafted to immerse you in suspense, curiosity, and discovery. We checked out, truly hoping to come back someday, already planning my return. The room is filled with thematic articles, such as the phone, paintings, drapes, and everything. Very comfortable and clean. The building is beautiful; the location is close without being in the middle of all the buzz.
Stayed 3 nights in May 2025

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 1 night in Apr 2025

10/10 Excellent

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, best hotel! Will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 6 nights in May 2025

10/10 Excellent

Katrina, Lubbock

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was one of the best we've stayed in. It was clean. Spa was lovely and massage was good. Everyone was so nice. All services were great (although we didnt have any food). There was no noise disturbances, which was great for a restful sleep! Sky Garden had a lovely view and atmosphere. It was close to everything we needed. Can't fault it in any way
Stayed 4 nights in Apr 2025

10/10 Excellent

Brogan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant on every level and worth every penny, rooms were stunning in fact the entire hotel from entrance to top was incredible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lee, Margate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel , beautiful rooms very spacious, great food for breakfast, helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Travelled with group
Staff and services were top notch!
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and hotel had an overall nice ambiance. Located in an overall walkable area, but is a bit further from some of the sites.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025