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Sonesta Hotel Bucaramanga

3.5 star property

Photo gallery for Sonesta Hotel Bucaramanga

Terrace/patio
Meeting facility
Restaurant
Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, pool loungers
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$119
8 June - 9 June

Explore the area

View map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Place, Parque Caracolí Shopping Center
    ‪1 min walk‬
  • Place, Centro Comercial Cañaveral
    ‪2 min walk‬
  • Place, La Florida Shopping Center
    ‪3 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Floridablanca

You'll be connected to a shopping centre at Sonesta Hotel Bucaramanga, and within steps of Parque Caracolí Shopping Center and La Florida Shopping Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 94 square feet (9 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Floridablanca hotel include Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia.

What's nearby

  • Parque Caracolí Shopping Center - 1 min walk - 0.0 km
  • Centro Comercial Cañaveral - 2 min walk - 0.2 km
  • La Florida Shopping Center - 3 min walk - 0.3 km
  • Autonomous University of Bucaramanga - 14 min walk - 1.2 km
  • Eloy Valenzuela Botanical Garden - 3 min drive - 2.2 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 29 min drive

Restaurants

  • ‪Jarri's - ‬1 min walk
  • ‪Beer Station - ‬1 min walk
  • ‪Asadero El Cacareo - ‬2 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Juan Valdez Café - ‬4 min walk

About this property

Sonesta Hotel Bucaramanga

Sonesta Hotel Bucaramanga offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 94 square feet (9 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sonesta Hotel Bucaramanga. Free self parking is available.

This 3.5-star Floridablanca hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 13 levels
  • Conference rooms
  • 94 sq ft of conference space
  • 9 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is AU$91
8 June - 9 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

What is the cancellation policy at Sonesta Hotel Bucaramanga?

Sonesta Hotel Bucaramanga offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Hotel Bucaramanga?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on 8 June 2026 start from AU$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Hotel Bucaramanga?

Yep, Sonesta Hotel Bucaramanga has a free self car park.

Does Sonesta Hotel Bucaramanga have a pool?

Sonesta Hotel Bucaramanga has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10 AM to 6:30 PM.

Does Sonesta Hotel Bucaramanga serve breakfast?

Yep, free buffet breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Sonesta Hotel Bucaramanga?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sonesta Hotel Bucaramanga?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sonesta Hotel Bucaramanga?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sonesta Hotel Bucaramanga?

No, pets are not allowed.

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 539 out of 741 reviews
Rating 8 - Good. 134 out of 741 reviews
Rating 6 - Okay. 25 out of 741 reviews
Rating 4 - Poor. 23 out of 741 reviews
Rating 2 - Terrible. 20 out of 741 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nohra

Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 14 nights in Jan 2026

10/10 Excellent

Mark

Stayed 2 nights in Jan 2026

8/10 Good

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort
I give 5 stars to the staff at the reception. I give 3 starts to the staff at the breakfast restaurant. The service was poor, we have to leave the table 3 times looking for someone to bring us coffee
Stayed 2 nights in Jan 2026

10/10 Excellent

Sergio

Stayed 1 night in Jan 2026

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic
Stayed 1 night in Dec 2025

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. The staff were all very helpful and kind. The food was delicious and the mall was great. The hotel had drivers ready for when I needed or wanted to go somewhere. Would definitely recommend this place.
Stayed 8 nights in Dec 2025

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Staff very courteous.
Stayed 8 nights in Dec 2025

2/10 Terrible

Felipe, Ciudad de Mexico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We requested two double-bed rooms, but we were assigned a king room with an extra bed. I assume this may have been due to my request for an accessible room; however, this was never explained to us at check-in. At the front desk, we were also not informed that my father would need to walk almost an entire block to reach the room. No wheelchair was offered, and there was a clear lack of care and support given his mobility difficulties. Additionally, this property is a VIP Access hotel, yet no appropriate treatment or benefits were offered in line with that status.
Stayed 1 night in Dec 2025

10/10 Excellent

Saul

Stayed 2 nights in Dec 2025

10/10 Excellent

Horacio

Stayed 1 night in Dec 2025

10/10 Excellent

Abraham, Fort Lauderdale

Travelled with family
Liked: Cleanliness
Is nice butvthey need to do better with expedia clients. They do not offer anything that expedia advertise
Stayed 3 nights in Nov 2025

8/10 Good

Edwin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, room very comfortable and clean. Service was also very good.
Stayed 1 night in Nov 2025

2/10 Terrible

Andres, Villa Del Rosario

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cobraron dos veces los impuestos, la atención fue regular, la piscina el calentador se dañó y te cobran hasta por respirar… por ejemplo no dejan bañar sin gorro de baño y te rentan uno. No recomendado
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Todo excelente. La limpieza de la habitación fue impecable, la comida deliciosa y el personal muy amable. Me gustaría resaltar especialmente a Rockie, quien se encarga de llevar las maletas; es una persona muy empática y servicial. ¡Lo SUPER RECOMIENDO al 100% SONESTA!
Show en vivo Rooftop (Peregrina restaurante)
Mall Centro comercial
Mall Centro comercia
Stayed 10 nights in Nov 2025

10/10 Excellent

Heath

Stayed 1 night in Nov 2025

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everybody is extra nice, kind and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Heath

Stayed 2 nights in Nov 2025

10/10 Excellent

Geraldine Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Everything went smooth
Stayed 7 nights in Nov 2025

10/10 Excellent

John, Daytona Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every time we travel to Bucaramanga we stay at the Sonesta Hotel. The rooms are clean, the staff is great and friendly. They have a great restaurant on the top of the building and you can see the whole city. The hotel is attached to the large mall so you can go down stairs and going into the mall. Great restaurants and shopping all around the hotel. I tell all my friends to stay there when in town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities, great hospitality. Very good location
Stayed 1 night in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great hospitality. Very good location
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariano

Stayed 2 nights in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facilities, great service
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE, Wesley chapel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , East access shoping mall
Stayed 3 nights in Oct 2025

10/10 Excellent

Susana, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, clean and friendly staff.
Stayed 1 night in Oct 2025