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Hotel Ciudad Bonita

4.0 star property

Photo gallery for Hotel Ciudad Bonita

Outdoor pool
A wedding reception hall with round tables, chairs, and a tiered wedding cake.
A restaurant with a red and yellow color scheme, wooden furniture, and a view of the street through large glass windows.
A modern hotel lobby with a staircase, wicker furniture, and a glass railing.
A hotel lobby with a reception desk, seating area, and a staircase.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
  • Place, Antonia Santos Park
    ‪2 min walk‬
  • Place, Parque de los Niños
    ‪5 min walk‬
  • Place, Canaveral Mall
    ‪8 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪31 min drive‬

Room options

Basic Room

  • City view
  • 12 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Large Single Bed, 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed
  • Free Wi-Fi

Quadruple Suite Executive

  • 28 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout curtains

Triple Room Standard

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room Superior

Minibar, in-room safe, desk, blackout curtains

Double Room Superior

  • Sleeps 2
  • Free Wi-Fi

About the area

Bucaramanga

At Hotel Ciudad Bonita you'll be within a short 5-minute stroll of Antonia Santos Park and Holy Family Cathedral. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free continental breakfast. .The restaurant, Doña Petrona del Mar, serves seafood and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Bucaramanga hotel include Bucaramanga Chamber of Commerce and Corfescu Theater.

What's nearby

  • Antonia Santos Park - 2 min walk - 0.2 km
  • Parque de los Niños - 5 min walk - 0.4 km
  • Canaveral Mall - 8 min walk - 0.7 km
  • Panachi - 14 min walk - 1.3 km
  • Cabecera Shopping Mall - 4 min drive - 1.8 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 30 min drive

Restaurants

  • ‪Terraza Café Bucarica - ‬4 min walk
  • ‪Restaurante - Piqueteadero - La Pata - ‬3 min walk
  • ‪Cocoa Bistro - ‬6 min walk
  • ‪Restaurante Los Costales - ‬3 min walk
  • ‪Restaurante Doña Petrona - ‬1 min walk

About this property

Hotel Ciudad Bonita

Hotel Ciudad Bonita offers its guests an outdoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad Bonita. An airport shuttle (available on request) is available for a fee. Free self parking and valet parking are available.

  • 65 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
Hotel Ciudad Bonita offers 65 accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Doña Petrona del Mar
  • Pizzeria Asturias
  • Terraza Trinitarios

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 20000 per pet, per stay
  • Maximum 1 (weight limit: 18 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Pet fee: COP 20000 per pet, per stay
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga

Frequently asked questions

What is the cancellation policy at Hotel Ciudad Bonita?

Hotel Ciudad Bonita offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ciudad Bonita?

Yep, Hotel Ciudad Bonita has a free self car park and free valet parking.

Does Hotel Ciudad Bonita have a pool?

Hotel Ciudad Bonita has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Ciudad Bonita?

Hotel Ciudad Bonita features an outdoor pool, a steam room and 2 restaurants.

Does Hotel Ciudad Bonita serve breakfast?

Yeah, complimentary continental brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Ciudad Bonita?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Ciudad Bonita?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ciudad Bonita?

Check-in begins at 3 PM. Check-out time is 1 PM.

Hotel Ciudad Bonita Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 89 reviews
Rating 8 - Good. 29 out of 89 reviews
Rating 6 - Okay. 10 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and clean.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was great except for the pool police guy. Front deck, bellboys, cleaners and restaurant all wonderful. Pool guy acts a little power hungry. Sat by the pool with just my feet in and henyelled to get out andnhave a shower
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

It is Bonita

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Dario

Disliked: Cleanliness, amenities, property conditions & facilities
Habitacion muy básica, sin lamparas de noche, cama muy vieja y colchon incómodo con sensación de huecos. Esto luego de pedir cambio de habitación por qué la ropa de cama estaba manchada.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Devon

Disliked: Room comfort
Ao chegar no hotel, não havia água, disseram que estavam consertando a bomba ou coisa parecida. Ficou mais de 1 hora para o conserto. E ninguém me falou nada na recepção, só fui descobrir quando cheguei no quarto para tomar banho e tive essa surpresa. A água do ralo do box do banheiro saia pelo ralo do outro lado, em frete ao vaso sanitário, e causando mau cheiro. Em um outro dia, não tinha água quente, só fria, e isso ficou da noite até a manhã seguinte.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Personal muy atentos, facilidad falta de mantenimiento
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

BLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en el Hotel Ciudad Bonita de Bucaramanga

Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó

Muy buena ubicación y muy agradable
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 9 nights in Apr 2021
Verified

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy Bueno
Stayed 2 nights in Apr 2021
Verified

8/10 Good

santiago

Liked: Staff & service, property conditions & facilities, room comfort

Good service and food

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Viviana Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia y el hotel es muy agradable.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, ubicación perfecta para viajes de negocios
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien, tenían los protocolos de bioseguridad

Ubicación central excelente atención , cenamos trucha en el restaurante doña Petrona muy sabrosa
Stayed 1 night in Dec 2020
Verified

4/10 Poor

Raul

Disliked: Cleanliness, property conditions & facilities, room comfort

IMPOSIBLE PARA EJECUTIVOS DE EMPRESAS

El Hotel extremadamente básico, en una zona muy ruidosa y congestionada. La habitación ¨superior¨ que reserve supuestamente para tener mas comodidad solo tenia un balcón de 1 M2 bastante malo como para sentarse a tomar un café, sin vista, sillas metálicas oxidadas. Las mesas de noche del cuarto bastante viejas, el inodoro del baño no descargaba el agua y se quedaba con fuga, el aire viejo sin la función swing funcionando. El desayuno limitado, la fruta la cobran adicional. Bastante regular.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

YHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion

Buena ubicacion, buen trato, respetuosos y amables.
Stayed 4 nights in Oct 2020
Verified

8/10 Good

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel, buen desayuno
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay in B-manga

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente servicio personal muy amable
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia y buena estadía

Ha sido excelente el hotel y buen desayuno y cerca a todo.. Bien en general
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Instalaciones muy viejas
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Juan

Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Buen servicio y muy cómodas las camas.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
El baño no estaba muy limpio
Stayed 2 nights in May 2019