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Hotel Castillo Resort

3.5 star property
Riverside hotel with full-service spa and free water park access

Photo gallery for Hotel Castillo Resort

Outdoor spa tub
Exterior
Reception
Desk, iron/ironing board, free WiFi
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Parking included
  • Spa

Explore the area

View map
Carrera 12 #7-70, San Gil, Santander, 684031
  • Place, El Puente Shopping Center
    ‪5 min walk‬
  • Place, Parque Gallineral
    ‪8 min walk‬
  • Place, San Gil Cathedral
    ‪10 min walk‬

Room options

View all photos for Double Room, 1 King Bed, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Double Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Minibar
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Multiple Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Quadruple Room, Multiple Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Triple Room, Multiple Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Triple Room, Multiple Beds, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Shower, rainfall showerhead, free toiletries, towels

Family Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Bed

About the area

San Gil

A family-friendly stay in San Gil awaits you at Hotel Castillo Resort. Within just a 10-minute stroll, you'll find El Puente Shopping Center and La Libertad Park. Highlights at this hotel include a full-service spa, a free water park and a restaurant. .A day of pampering at Heaven and earth can include massages, body scrubs and mani/pedis. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, kids' swimming pool, waterslide and pool loungers. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free local cuisine breakfast is offered between 7:00 AM and 9:00 AM. There's also the convenience of free self parking. .Places within a 15-minute walk of this 3.5-property class San Gil hotel include San Gil Cathedral and Hill of the Cross.

What's nearby

  • El Puente Shopping Center - 5 min walk - 0.5 km
  • Parque Gallineral - 8 min walk - 0.7 km
  • San Gil Cathedral - 10 min walk - 0.9 km
  • Hill of the Cross - 10 min walk - 0.9 km
  • Gallineral Natural Park - 13 min walk - 1.1 km

Restaurants

  • ‪Salon de onces Monterrey - ‬6 min walk
  • ‪Juanmar Restaurante - ‬7 min walk
  • ‪Kafé Loma Verde - ‬7 min walk
  • ‪El Zaguán - ‬9 min walk
  • ‪Gallineral Restaurante Bar - ‬11 min walk

About this property

Hotel Castillo Resort

Riverside hotel with full-service spa and free water park access
Hotel Castillo Resort offers its guests a full-service spa, a complimentary water park, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business centre on site. An outdoor pool, a children's pool, and spa services are also featured at the family-friendly Hotel Castillo Resort. Self parking is free.

This 3.5-star San Gil hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 9 levels
  • Built in 2012
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Castillo Resort offers 142 air-conditioned accommodations, with free toiletries. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Heaven and earth. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

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  • Free WiFi
  • Spa
4.0 out of 5, Very good, 2 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Castillo Resort

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • There is limited hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Castillo Resort San Gil
Castillo San Gil
Hotel Hotel Castillo Resort San Gil
San Gil Hotel Castillo Resort Hotel
Hotel Hotel Castillo Resort
Castillo
Hotel Castillo Resort Hotel
Hotel Castillo Resort San Gil
Hotel Castillo Resort Hotel San Gil

Frequently asked questions

What is the cancellation policy at Hotel Castillo Resort?

Hotel Castillo Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Castillo Resort?

Yep, Hotel Castillo Resort has a free self car park.

Is there a spa on site at Hotel Castillo Resort?

Yep, Heaven and earth is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Castillo Resort have a pool?

Hotel Castillo Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Castillo Resort have a waterslide?

Yep, this property has a waterslide!

What makes Hotel Castillo Resort a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Castillo Resort.

Is Hotel Castillo Resort family-friendly?

You bet! With amenities such as a children's pool, free water park access and a deli, it's no surprise that Hotel Castillo Resort is a hit with families.

Does Hotel Castillo Resort serve breakfast?

You bet, complimentary local cuisine breakfast is offered daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Castillo Resort?

No, Hotel Castillo Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Castillo Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Castillo Resort?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Castillo Resort?

No, pets and service animals are not allowed.