Avoid! We arrived to the hotel at 10pm due to delayed eurotunnel. Having informed the hotel by email we were delayed. Arrived to a locked front door, even thou there is meant to be a host until 11pm. The intercom at the front door just rang unanswered. I rang the hotel number directly no one answered. We stood there for hours no way in and no one answering the phone. Rang hotels.com they tried contacting the hotel no response. Avoid this hotel.