The Hotel

4.0 star property
Luxury hotel with full-service spa and fitness centre

Choose dates to view prices

Photo gallery for The Hotel

Exterior
Panorama Suite (lounge access)
Breakfast, lunch, dinner served; garden views
Front of property - evening/night
Panorama Suite (lounge access) | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Popular LocationPlace du Grand Sablon7 min walk
  • Popular LocationRoyal Palace of Brussels12 min walk
  • Popular LocationLa Grand Place17 min walk
  • AirportBrussels (BRU-Brussels - National)21 min drive

Room options

Deluxe Panorama (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
HDTV
Blackout curtains
Premium bedding
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Vista Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Panorama Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Free minibar items
HDTV
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
HDTV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 25.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Panorama corner (lounge access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Splendour Suite (lounge access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Brussels

A luxury stay in the heart of Brussels awaits you at The Hotel. Within just a 10-minute stroll, you'll find Egmont Palace and Place du Petit Sablon. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering at Nadine Salembier can include massages along with access to the sauna. The restaurant, The Iris, is open for breakfast, lunch and dinner. 17222 square feet (1600 square metres) of event facilities include 12 meeting rooms and a conference centre. Plus you'll find free WiFi in public areas, a gym and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this Upper Town hotel include Law Courts of Brussels and Place du Grand Sablon.

What's nearby

  • Place du Grand Sablon - 7 min walk
  • Royal Museums of Fine Arts of Belgium - 9 min walk
  • Royal Palace of Brussels - 12 min walk
  • Manneken Pis Statue - 16 min walk
  • La Grand Place - 17 min walk

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 21 min drive

Restaurants

  • La Fabrique en Ville - 1 min walk
  • The Hotel Bar & Lounge - 1 min walk
  • Buddy Buddy - 3 min walk
  • Arket - 5 min walk
  • Starbucks - 3 min walk

About this property

The Hotel

Luxury hotel with full-service spa and fitness centre
The Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the luxury The Hotel. Parking is available for a fee.

This Brussels hotel is smoke free.

  • 1 building
  • 422 guestrooms or units
  • 27 levels
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 422 accommodations with free minibar items and minibars. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Nadine Salembier. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 35 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Iris

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference centre (17,222 square foot of space)

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (87 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

What is the cancellation policy at The Hotel?

The Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at The Hotel on 19 May 2024 start from AU$225.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel?

Yep, The Hotel has a secured covered self car park for EUR 35 per day.

Is there a spa on site at The Hotel?

Yep, Nadine Salembier is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

What makes The Hotel a romantic place to stay?

Garden-view dining and a champagne service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Hotel.

Is The Hotel family-friendly?

You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise The Hotel is a hit with families.

Does The Hotel serve breakfast?

Yeah, our visitors give high marks to the full breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at The Hotel?

No, The Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Hotel?

Furry friends are welcome at The Hotel, with food and water bowls on offer.

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1011 reviews" "
Rating 8 - Good. 265 out of 1011 reviews" "
Rating 6 - Okay. 73 out of 1011 reviews" "
Rating 4 - Poor. 32 out of 1011 reviews" "
Rating 2 - Terrible. 24 out of 1011 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming great place.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Niilo

Stayed 2 nights in Jan 2024

10/10 Excellent

Aneeka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Stayed 4 nights in Jan 2024

8/10 Good

John

Stayed 1 night in Jan 2024

8/10 Good

varsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2023

10/10 Excellent

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff and serivce
Amazing stay but would have been better if we were on the other side of the hotel to see the fireworks
Stayed 2 nights in Dec 2023

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful New Year stay and visit. Panorama room was great and what an amazing view of the city and the NYE fireworks! Fantastic experience and would highly recommend hotel and city
Stayed 3 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel was in the desinger part of Brussels, next door to Prada with Louis Vuttion, Hermes, Gucci etc along the same street. We had a great time and wonderful sleep due to the blackout blinds. The breakfast wad very good but some of the hot food became warm rather than hot towards the end of breakfast. The staff on reception were very helpful and provided me with an UK plug socket adapter and arranged late check outs at a reasonable price. Great views all across the city from the Lounge but also our room. We will definitely stay again in the future. The only down side was the VIP lounge was not always cleaned so there was a collection of empty bottles and glass. Also the food in the lounge was very limited.
Stayed 2 nights in Dec 2023