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Jam Hotel Brussels

Pet-friendly hotel connected to a shopping centre in Brussels with a full-service spa

Photo gallery for Jam Hotel Brussels

Interior
Family Room (For 6)
City view from property
2 bars/lounges
Sauna, hot stone massages, deep-tissue massages, Swedish massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
The current price is AU$155
includes taxes & fees
22 June - 23 June

Explore the area

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪6 min walk‬
  • European Union Parliament Building
    ‪5 min drive‬
  • La Grand Place
    ‪6 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪19 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 5
  • 3 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Portable fan
Premium bedding
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About the area

Brussels

You'll be connected to a shopping centre at Jam Hotel Brussels, and within just a 10-minute stroll of Avenue Louise and Horta Museum. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Atsukan Wellness can include deep-tissue massages, hot stone massages and facials along with access to the sauna. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Sint-Gillis hotel include European Union Parliament Building and La Grand Place.

What's nearby

  • Avenue Louise - 6 min walk - 0.6 km
  • Place du Grand Sablon - 3 min drive - 1.7 km
  • Royal Palace of Brussels - 3 min drive - 2.0 km
  • European Union Parliament Building - 5 min drive - 2.1 km
  • La Grand Place - 6 min drive - 2.6 km

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪Jackie - ‬2 min walk
  • ‪Jat Cafe - ‬1 min walk
  • ‪Le Pavillon - ‬3 min walk
  • ‪Jam Hotel rooftop - ‬1 min walk
  • ‪Ma Jolie - ‬1 min walk

About this property

Jam Hotel Brussels

Pet-friendly hotel connected to a shopping centre in Brussels with a full-service spa
Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at Jam Hotel Brussels. Parking is available for a fee.

This Brussels hotel is smoke free.

  • 80 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Atsukan Wellness has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The Spa is open Wednesday-Sunday 10 AM-9 PM.

Renovations and closures

The following facilities or services will be unavailable from July 21 2025 to August 7 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Uncovered self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 300008

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at Jam Hotel Brussels?

Jam Hotel Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jam Hotel Brussels?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Jam Hotel Brussels on 22 June 2025 start from AU$147.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jam Hotel Brussels?

Yep, Jam Hotel Brussels has an uncovered self car park for EUR 15 per day.

Is there a spa on site at Jam Hotel Brussels?

Yep, Atsukan Wellness is available for guests. You'll enjoy heaps of services like facials and hot stone massages.

Does Jam Hotel Brussels have a pool?

Jam Hotel Brussels has an outdoor pool. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Jam Hotel Brussels?

Jam Hotel Brussels features a full-service spa, an outdoor pool and 2 bars.

Is Jam Hotel Brussels family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Jam Hotel Brussels is a hit with families.

Does Jam Hotel Brussels serve breakfast?

Sure does, buffet breakfast is on offer weekdays from 7:00 AM to 10:00 AM and weekends between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Jam Hotel Brussels?

No, Jam Hotel Brussels does not offer an airport shuttle service.

Is there a bar or restaurant at Jam Hotel Brussels?

Yep, you can grab a meal at Jam Hotel Brussels's onsite restaurant.The dining venue will be unavailable from July 21 2025 to August 7 2025 (dates subject to change). The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Jam Hotel Brussels?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Jam Hotel Brussels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 242 out of 535 reviews
Rating 8 - Good. 169 out of 535 reviews
Rating 6 - Okay. 73 out of 535 reviews
Rating 4 - Poor. 24 out of 535 reviews
Rating 2 - Terrible. 27 out of 535 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean and nice staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Therese

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here with a friend for two nights, the staff were lovely and the rooms were great! Loved the pillows and the coffee in the rooms were delicious. When I go to Brussels again I will be staying here.
Stayed 2 nights in Jan 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jam Hotel was perfect for our family if 5. The children loved the swimming pool and the bed with the sliding doors. All of us slept well and enjoyed a coffee from the personal coffee machine in our room in the morning. In terms of value for money, it really was a bargain!
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Super hotel and rooms -- ideal for a family of four. It's so rare to be able to get four beds and so we were delighted. Fantastic service from the staff (friendly, helpful, professional). Very clean. The only slight downside is that it can be little noisy from the road below (with trams and traffic). Not all the rooms are above the road but the four-bed rooms are. However, that's a small concern as overall we were very happy and had an excellent stay.
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Franco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great night life in bar downstairs, also drawers you can put your bag in and put a lock on while you’re not in the room
Stayed 2 nights in Feb 2025

6/10 Okay

Rebecca L

Travelled with partner
Liked: Cleanliness, staff & service
The pool was out of order for our entire 4 night stay despite being told it was available to use when we checked in. Clean and convenient otherwise.
Stayed 3 nights in Feb 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, a bit noisy if you’re on the street side. Street area a bit dirty
Stayed 1 night in Jan 2025

8/10 Good

Ross

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel served its purpose. Staff is mixed, some are pleasant and others rude. Would I stay there again, probably not.
Stayed 4 nights in Dec 2024

8/10 Good

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Matthieu, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine, easy transportation to city center via tramway. Not a lot around but it's ok. Hotel itself is an industrial setting but ok, not very warm feeling
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really trendy hotel. Clean, Quiet and the staff were friendly. Well located for a short walk into town
Stayed 3 nights in Dec 2024

10/10 Excellent

Latrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. However, someone walk into my room before checkout time
Stayed 1 night in Dec 2024

10/10 Excellent

LAURENTINO

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gaspar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff was great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jam hotel. Location was great and my son absolutely loved the bunk bed. So cool! Great for families.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

8/10 Good

Keith J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yunuen

Stayed 1 night in Oct 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room but a little cold.
Stayed 2 nights in Oct 2024