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Hotel The Moon

2.0 star property
Hotel with a 24-hour front desk, steps from La Grand Place

Photo gallery for Hotel The Moon

Double Room
Exterior
Shower, hair dryer, towels
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
The current price is AU$138
includes taxes & fees
13 July - 14 July

Explore the area

Map
Rue De La Montagne 4B, Brussels, 1000
  • La Grand Place
    ‪1 min walk‬
  • Manneken Pis Statue
    ‪5 min walk‬
  • Royal Palace of Brussels
    ‪10 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Cable channels
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, in-room safe, desk, free WiFi

Standard Single Room

Highlights

Heating
TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Cable channels
Desk
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Cable channels
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Brussels

Hotel The Moon puts you in the heart of Brussels, steps from La Grand Place and within a 20-minute stroll of Avenue Louise. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Plus you'll find tour/ticket assistance, multilingual staff and luggage storage. .Attractions within a 30-minute walk of this Quartier du Centre - Centrumwijk hotel include European Union Parliament Building and Tour & Taxis.

What's nearby

  • La Grand Place - 1 min walk - 0.2 km
  • Manneken Pis Statue - 5 min walk - 0.4 km
  • Place du Grand Sablon - 9 min walk - 0.8 km
  • Brussels Christmas Market - 10 min walk - 0.9 km
  • Royal Palace of Brussels - 10 min walk - 0.9 km

Getting around

  • Brussels Central Station - 3 min walk
  • Bourse-Beurs Station - 6 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Aux Gaufres de Bruxelles - ‬1 min walk
  • ‪Gatsu Gatsu - Wok Alley - ‬1 min walk
  • ‪Brussels Grill Grand Place - ‬1 min walk
  • ‪De Pistolei - ‬1 min walk
  • ‪Panos - ‬1 min walk

About this property

Hotel The Moon

Hotel with a 24-hour front desk, steps from La Grand Place
Hotel The Moon offers its guests multilingual staff, tour/ticket assistance, and express check-out. WiFi is free in public spaces.

This Brussels hotel is smoke free.

  • 17 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Hotel The Moon offers 17 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

English, French

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Fan
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 22 per day (164 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Carte Blanche and cash. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Moon Brussels
Moon Brussels
Hotel The Moon Hotel
Hotel The Moon Brussels
Hotel The Moon Hotel Brussels

Frequently asked questions

What is the cancellation policy at Hotel The Moon?

Hotel The Moon offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel The Moon?

No, Hotel The Moon does not offer an airport shuttle service.

What time are check-in & check-out at Hotel The Moon?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel The Moon?

No, pets are not allowed.

Hotel The Moon Reviews

Reviews

6.8
Rating 10 - Excellent. 83 out of 545 reviews
Rating 8 - Good. 185 out of 545 reviews
Rating 6 - Okay. 170 out of 545 reviews
Rating 4 - Poor. 74 out of 545 reviews
Rating 2 - Terrible. 33 out of 545 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

silvio

Stayed 1 night in Feb 2025

4/10 Poor

Hayley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dakota

Liked: Cleanliness, staff & service
Very close to the Brussels central station and Grand Place. Only accessible by stairs but the staff offered to carry my bag up. Had a pleasant stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Would stay again

It's basic you get a bed and bath but that's all you need if you're out exploring all day. Great location and a good price. Bed was very comfy too.
Stayed 1 night in Nov 2024

4/10 Poor

khalid

Stayed 1 night in Oct 2024

8/10 Good

Ariel

Business traveller
Liked: Staff & service
Simple room with proximity to Brussel central station. Noisy in the night due to location, and also smells like a mix of food (I hope due to the room facing the backyard to many restaurants). No noise insulation, workers drilling for 1 hour at 9 in the morning across the hall. I was able to leave my luggage after check out.
Stayed 1 night in Oct 2024

8/10 Good

Axel

Stayed 2 nights in Sep 2024

6/10 Okay

Daphne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the location could not get any better, there is no elevator, making it difficult for accessibility reasons. Similarly, guests are required to drop off and pick up their keys every time they leave their room, which becomes difficult when the staff aren't at the desk, which happened to me. As a female solo traveler, I felt that the front desk staff (all male) were asking too many, and borderline inappropriate, questions.
Stayed 4 nights in Aug 2024

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The main good thing about this hotel are that it is located right in the heart of the Brussels city center. The hotel is surrounded by bars, shops, and busy streets making it convenient and walkable, but also noisy at night. The interior of the building is very ugly and damp/dirty. It is not a cozy or welcoming building. Staff was ok, not exceptional. They did, however store our luggage for free. I just wish that they reinvested their profits into upgrading the interiors. I also felt very uncomfortable that the door of my room did not have a manual lock like all other buildings do. The door is vulnerable to being opened by the hotel staff if they wish.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthias, Dubai

Stayed 1 night in Jul 2024

8/10 Good

Yaozhong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the grand place and lots sod restaurants
Stayed 2 nights in Jun 2024

6/10 Okay

Ria

Stayed 1 night in May 2024

10/10 Excellent

Joy

Travelled with partner
Our room was very clean and the location is excellent for tourists like us. The front desk people were very friendly and helpful. We had no difficulty with leaving our key whenever we went out and picking it up on our return. The shower, etc. worked just fine. We were allowed to store our luggage for a couple hours after checking out. We plan to stay here again if we return to Brussels. Oh! And there’s good coffee right next door at Cliff’s.
Stayed 3 nights in May 2024

10/10 Excellent

Craig, York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. The staff were friendly, polite and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Shuai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place!
Stayed 1 night in Mar 2024

6/10 Okay

Emilija

Liked: Cleanliness
Great location, in the heart of Brussels. Small room, no breakfast, smelt from the wc.
Stayed 2 nights in Mar 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the Grand Place, friendly helpful staff, nice very powerful shower.
Stayed 3 nights in Jan 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, clean, no frills.

The only thing I can complaint about it was the fact that it was extremely cold out and the one little heater had a hard time warming up the room. That being said, the hotel is well located and clean. Good price and friendly staff
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and pleasant.
Stayed 2 nights in Jun 2023

2/10 Terrible

Rosa De, Georgetown

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This particular hotel should not be on Expedia. I have not canceled nor been disappointed on any hotel that i booked with this site. The picture is mis leading and the information is not completely transparent. Its says on the site “NO LIFT ON THE FASCILITY” but it did jot disclosed you have to climbed a steep stairs of more than 13 steps with a very tiny narrow landing being used as a reception. Then you have to climb another steep stairs to god where ever is your room. The place looks like a motel than a hotel. The guy on the front desk was very rude. I ask him how are we going to go up i have two seniors with me and 6 large luggages. That guy all he said well it says on our website no lift. No apologies or offer that i will take care of your stuff. I ended up cancelling my whole booking and he charged me for the first day of $123 euros. With 6 luggage’s and two seniors i have to run around the nearby hotel vicinity if there was any available room. I WOULD AVOID THIS PLACE. AND PLEASE READ THE REVIEWS.

6/10 Okay

Hongyuan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Best location, and needs renovated.
Stayed 1 night in May 2023

10/10 Excellent

Lisa-Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2023

2/10 Terrible

Ben

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel at all cost. It's a dumpster, no elevator, dirty blanket, and they want the key left at the front desk when you go out. Expedia this hotel shouldn't be in your list.