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4.2 out of 5

"Clean hotel, comfortable bed but lacking in an assortment of pillows, ours were as flat as pancakes. Disappointing we couldn’t get a room service br ... " More

By a verified traveller on Sat 03 Apr 2021

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Hotel Description

Comfort Inn Crystal puts you in the heart of Broken Hill, connected to the convention center and within just a 10-minute stroll of Broken Hill Regional Art Gallery and Silver City Mint and Art Centre. Highlights at this hotel include free in-room WiFi.

TVs with cable channels are featured in all 36 rooms, and you can enjoy coffee/tea makers, phones, and irons/ironing boards. Minibars provide refreshments, and room service makes dining in an option.

The restaurant, Alfresco Cafe, is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, barbecue grills, and tour/ticket assistance. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3-star Broken Hill hotel include Sulphide Street Railway and Historical Museum and Stuart Park.

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$105* Per night/room 12 Apr. - 13 Apr.

Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Inn Crystal ratings based on 34 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Crystal

Everyone (20) Couples (5) Family (6)
3 out of 5
Clean hotel, comfortable bed but lacking in an assortment of pillows, ours were as flat as pancakes. Disappointing we couldn’t get a room service breakfast, don’t know whether this was to do with Covid restrictions?

Posted by on 3 Apr. 2021

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5 out of 5
Nice motel , excellent value , great location . Well presented rooms and facilities

Posted by on 21 Feb. 2021

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5 out of 5

Posted by on 10 Jan. 2021

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4 out of 5
Good locarion, friendly staff, clean room with comfy bed.

Posted by on 25 Nov. 2020

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5 out of 5
We were very happy with our stay at the Comfort Inn Crystal for it's convenient, central location opposite the railway station and one street from the main Argent Street The staff were friendly and obliging, and our room was very comfortable.

Posted by , from Forbes NSW on 21 Oct. 2020

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5 out of 5
Nice room, well laid out and very clean. Only minutes away from main shopping area and many restaurants and licensed clubs.

Posted by on 22 Mar. 2020

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4 out of 5
One small fridge is only adequate for immediate customers' goods & drinks when it doesn't contain drinks for the next customer. Those saleable drinks could be stored in an eski/cool bag instead.

Posted by on 29 Feb. 2020

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5 out of 5
I have stayed there a few times and it’s proximity to the town centre and Staff are excellent ..

Posted by on 12 Feb. 2020

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4 out of 5
The location and parking is great , the access to the restaurant is quick and easy, you can link your meals from the nearby musicians club back to your room also, the motel is old (1960's) and the decor is original and some of the fixtures are showing their age.

Posted by on 6 Dec. 2019

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4 out of 5
I liked the location, 100 metres from the main street. Opposite the station. I nteresting mullock heap beyond that, characteristic of Broken Hill. Parking might be a little tight on a busy night.

Posted by on 20 Oct. 2019

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn Crystal offers its guests tour/ticket assistance, barbecue grills, and room service (during limited hours). WiFi is free in public spaces. The business-friendly Comfort Inn Crystal also features a safe deposit box at the front desk and RV/bus/truck parking. Self parking is free. This 3-star Broken Hill hotel is smoke free.

  • 36 guestrooms or units
  • 2 levels
  • 1 conference room
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Broken Hill, NSW (BHQ) (5.9 km / 3.7 mi)
  • Train station: Broken Hill Station (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Crystal offers 36 air-conditioned accommodations with minibars and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Alfresco Cafe - This restaurant serves breakfast, lunch, and dinner.

Golden Lotus Room - This restaurant serves lunch and dinner.

Trinders - This restaurant serves dinner only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Hotel Names

  • Comfort Inn Crystal
  • Comfort Inn Crystal Broken Hill
  • Broken Hill Comfort Inn
  • Comfort Inn Crystal Hotel Broken Hill
  • Comfort Inn Crystal Hotel
  • Comfort Inn Crystal Broken Hill
  • Comfort Inn Crystal Hotel Broken Hill

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.