Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with fitness centre and 24-hour front desk

Photo gallery for Holiday Inn London Brentford Lock by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Standard Room, 1 Queen Bed with Sofa bed
Daily buffet breakfast (GBP 13.95 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Bar
The current price is AU$202
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Commerce Road, Brentford, England, TW8 8GA
  • Twickenham Stadium
    ‪7 min drive‬
  • Royal Botanic Gardens, Kew
    ‪11 min drive‬
  • Wembley Stadium
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪15 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Balcony (View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Brentford

At Holiday Inn London Brentford Lock by IHG you'll be 4.5 km (2.8 mi) from Twickenham Stadium and 4.6 km (2.8 mi) from Royal Botanic Gardens, Kew. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, The Open Lobby, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 12745 square feet (1184 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Syon hotel include Wembley Stadium and Harrods.

What's nearby

  • Syon Park - 5 min walk - 0.4 km
  • Ealing Broadway Shopping Center - 7 min drive - 3.3 km
  • Twickenham Stadium - 7 min drive - 4.3 km
  • Royal Botanic Gardens, Kew - 11 min drive - 2.3 km
  • Wembley Stadium - 15 min drive - 11.6 km

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪The Bar - ‬7 min walk
  • ‪Coach & Horses - ‬8 min walk
  • ‪The Weir - ‬4 min walk
  • ‪Sam’s Larder - ‬5 min walk

About this property

Holiday Inn London Brentford Lock by IHG

Waterfront hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12745 square feet (1184 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn London Brentford Lock by IHG. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • Conference rooms
  • 12745 sq ft of conference space
  • 1184 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn London Brentford Lock by IHG offers 134 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 per person
  • Covered self-parking fee: GBP 17 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

What is the cancellation policy at Holiday Inn London Brentford Lock by IHG?

Holiday Inn London Brentford Lock by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London Brentford Lock by IHG?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London Brentford Lock by IHG on 21 Sept 2025 start from AU$201.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London Brentford Lock by IHG?

Yep, Holiday Inn London Brentford Lock by IHG has a covered self car park for GBP 17 per night.

Is Holiday Inn London Brentford Lock by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn London Brentford Lock by IHG is a hit with families.

Does Holiday Inn London Brentford Lock by IHG serve breakfast?

Sure does, buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn London Brentford Lock by IHG?

No, Holiday Inn London Brentford Lock by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London Brentford Lock by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn London Brentford Lock by IHG?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn London Brentford Lock by IHG?

No, pets are not allowed.

Reviews

Holiday Inn London Brentford Lock by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1003 reviews
Rating 8 - Good. 331 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful. Room was comfortable but not clean as I expected. Would stay again but they need to improve on the cleaning.
Stayed 1 night in Jun 2025

10/10 Excellent

Sveta

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

6/10 Okay

Bianka

Stayed 2 nights in Jun 2025

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable. An affordable stay close to the airport.
Stayed 1 night in Jun 2025

6/10 Okay

Gabriel

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Good wi-fi and the breakfast services were fantastic. However, the bed covers were not changed for the 4nights despite daily room sevices. Its also practically impossible to warm the food once its gone cold.
Stayed 5 nights in Jun 2025

10/10 Excellent

Thushara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and super comfortable stay overall!
Stayed 2 nights in May 2025

10/10 Excellent

Benedict

Stayed 3 nights in May 2025

2/10 Terrible

Dina

Disliked: Property conditions & facilities
Asked the front desk to help us order a cab to go to Heathrow Airport. After getting in the car that was unmarked ( the front desk stated that taxi’s are unmarked in the area. B.S.) the cab driver said he needed cash 62 euro to drive 7 miles. We didn’t have the cash so he said he’d take us to a cash machine. We insisted on going to a currency exchange office like a bank or somewhere more legit than his friends cash machine on the side of some sketchy gas station. The exchange rate 15%. Totally ripped off.
Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities
Great location early booking in could not your staff
Stayed 2 nights in May 2025

6/10 Okay

Ben

Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

8/10 Good

warvin

Stayed 9 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's a Holiday Inn so you can't expect the Ritz, but the basics could be better. A broken elevator, musty smelling towels and bed linen, shower controls seized/ difficult to operate and the full english breakfast buffet was always stone cold as if the hot plates weren't working. I couldn't see any point in complaining as I doubt anything would have been rectified by the time I left anyway.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Nicola

Travelled with family
Disliked: Cleanliness

False room advertising

Carpet was very dirty and stained, I booked a triple room, double bed for my mum, 2 singles for me and my 15yo daughter, on arrival was informed they don't do triple rooms so was given a room with 2 double beds, checked my booking and it had changed to 2 double beds, which made me look silly when I had, for certain booked 1 double bed and 2 single beds, i checked this numerous times before I arrived. Holiday Inn said it was an Hotel.com error not their error. Had no option but to stay but had I otherwise known 2 doubles were the only option, I wouldn't have paid over £300 for 2 nights for this room.
Stayed 2 nights in Apr 2025

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient for my trip’s purpose
Stayed 3 nights in Apr 2025

10/10 Excellent

Chun Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option for a London stay

Comfortable and clean, with parking, it’s the second time we’ve stayed here. Brentford train station connects to Waterloo in half an hour, so the hotel is a great option at a good price. Breakfast is good (usual hot and cold options), bath and a shower in the room, plus a decent sofa bed for the teenager.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matlhogonolo, Leiston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend from Friday to Monday, and really had a fantastic time. The hotel is in a great location and it was really easy to access the tube at Northfields and the national rail at Brentford station. Bus stations are in very close proximity to the hotel as well as lime bikes which provide a lot of options for travel. The staff were all really friendly and helpful, and the hotel room (and hotel itself) were really clean and well kept. The breakfast was amazing, with lots of options and exceptional quality value. We thoroughly enjoyed our time there and if we stay in Brentford again this will definitely be where we come to. Can't recommend this hotel enough.
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Stayed 2 nights in Mar 2025