2/10 Terrible
Elizabeth
21 May 2025
Not pet friendly.
This stay was short lived and terrible. I called before making the reservation to make sure they were a pet friendly hotel, I was told they are and the weight limit was 75 pounds. My 2 dogs were never left alone or allowed to bark excessively, the most they barked was maybe 30 seconds which I was able to quiet them down. Around 9:30pm when my dogs were asleep and I was getting ready to go to sleep I received a call saying they had complaints about my dogs and I needed to leave. Anyone who’s been around animals knows that dogs bark. Do not call yourself pet friendly if a dog barking is an issue. When I asked for a refund I was told no because they would “lose revenue”. I went to this location to be safe from dangerous storms in my area and I then had to drive into the line of storms because the hotel is not actually pet friendly. When I spoke with the manager she was condescending and made it clear that she valued the other guest more because they “stay there every week”. This hotel is all about money over guests and was happy to charge me an addition $75 and kick me out. I will NEVER stay at a Hampton Inn again.
Elizabeth
Stayed 1 night in May 2025