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Residence Inn Jackson

3.0 star property

Photo gallery for Residence Inn Jackson

Lobby lounge
BBQ/picnic Area
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$163
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Jackson

At Residence Inn Jackson, you'll be 5.1 km (3.1 mi) from West Tennessee Healthcare Sportsplex and 5.3 km (3.3 mi) from Jackson Tennis Center. Highlights at this hotel include an indoor swimming pool, free daily breakfast and in-room kitchens. .Enjoy the 24-hour gym and Hot tub. A meeting room and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 8:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Jackson hotel include Music Highway Crossroads and Old Hickory Mall.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
  • The Ballpark at Jackson - 4 min drive - 5.9 km
  • Old Hickory Mall - 5 min drive - 7.4 km
  • Casey Jones Village - 5 min drive - 8.4 km
  • Union University - 5 min drive - 8.8 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Residence Inn Jackson

Residence Inn Jackson offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Residence Inn Jackson also features barbecue grills, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Jackson hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Built in 2000
  • Full breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Baymont by Wyndham Jackson
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
3.6 out of 5, Good, 1,001 reviews
The price is AU$139
includes taxes & fees
2 Apr - 3 Apr
Baymont by Wyndham Jackson

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

What is the cancellation policy at Residence Inn Jackson?

Residence Inn Jackson offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Jackson?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on 12 Apr 2026 start from AU$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Jackson?

Yep, Residence Inn Jackson has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Does Residence Inn Jackson have a pool?

Residence Inn Jackson has an indoor pool. The pool is open 8:00 AM to 11 PM.

Does Residence Inn Jackson serve breakfast?

Sure does, complimentary full brekkie is on offer daily from 6:00 AM to 8:00 AM.

Is there a free airport shuttle available at Residence Inn Jackson?

No, Residence Inn Jackson does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn Jackson?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Residence Inn Jackson?

Cats and dogs are welcome at Residence Inn Jackson, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Residence Inn Jackson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 661 reviews
Rating 8 - Good. 112 out of 661 reviews
Rating 6 - Okay. 64 out of 661 reviews
Rating 4 - Poor. 27 out of 661 reviews
Rating 2 - Terrible. 54 out of 661 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Q

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was in excellent condition
Stayed 1 night in Dec 2025

10/10 Excellent

Sheree, jackson

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awsome
Stayed 1 night in Dec 2025

10/10 Excellent

Sheree, jackson

Liked: Cleanliness, amenities
Excellent customer service
Stayed 1 night in Dec 2025

4/10 Poor

Angela

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We went out of town to look at houses. I booked this particular hotel because it stated it had a hot tub. Being in the car all day we wanted to use the hot tub to relax. The hot tub was not working when we got down there, used the phone to ask for help, front desk said "he would be right there." That didnt happen we waited 20 minutes and no one came. We saw a maintenance guy and also said something about the hot tub he says," oh yeah it be like that sometimes." Really, not your finest moment.
Stayed 1 night in Dec 2025

2/10 Terrible

Linda

Stayed 1 night in Dec 2025

6/10 Okay

Judy

This is a good hotel especially if you are staying with a pet for several days becaus it is a flat fee. It is older and the bathrooms need to be updated the caulking around the tubs need to be cleaned better or just completly remodel and update the rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Everything stood out - cleanliness of the pool/spa area, the fitness center, the room, the breakfast area, etc. I wish I could remember the name of the staff because they were incredibly friendly. I could not recommend this location more (especially if you have a pet).
Stayed 1 night in Dec 2025

6/10 Okay

DeMarco

Stayed 3 nights in Dec 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities
One of the best stays. Staff was absolutely exceptional! They let me check in early, as soon as they had the room clean. The lady brought out fresh cookies while i was waiting. They even sent the maintenence tech to check all the appliances and change ac filter. We got to breakfast a little late, and the gentlemen cleaning up told my girlfriend to come in and get whatever we wanted. Eveyone was very professional and courteous. It was very clean and well maimtained. Definitely staying there again!
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely courteous & the room was very nice & clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Everything was 10 stars. I recommend this hotel as the best in Jackson.
Stayed 6 nights in Nov 2025

10/10 Excellent

bruce, brisbane

Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Best breakfasts around. Everybody was like family.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Stayed 3 nights in Nov 2025

6/10 Okay

Lynn

Travelled with family
Liked: Amenities
We’re enjoying this brand of Marriott but it seems this property rents “tired” rooms which show their age. Bathroom sinks that won’t drain to cracked floor tiles and hallway carpeting long past its prime. We used the stairs and really noticed a lack of maintenance with the treads worn and once reaching the main floor, the overhead fire main system hadn’t seen a dust broom in who knows how long, Staff was courteous but when asked to add our Marriott Bonvoy member number, ??, we got a boilerplate rote answer that said “no” after the speel.
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

claretha

Stayed 1 night in Nov 2025

8/10 Good

BRYAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; extra space. Room was on side by interstate; very noisy all night with passing trucks. Crack in bathroom sink.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room for the most part was clean. Thier was a couple piles of hair in the closet. I stayed in room 203 it smelled of ramen strongly which is to be expected in rooms with a kitchenette.the staff was all super freindly the breakfast was delicious dj went above and beyond
Stayed 4 nights in Nov 2025

10/10 Excellent

Donovan

Stayed 3 nights in Nov 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025