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Holiday Inn University Plaza-Bowling Green by IHG

3.0 star property
Hotel with free local shuttle, steps from CrossWinds Golf Course

Photo gallery for Holiday Inn University Plaza-Bowling Green by IHG

Exterior
Terrace/patio
Daily buffet breakfast (USD 15.95 per person)
Indoor pool, open 5 AM to midnight, pool loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pool
  • Gym
The current price is AU$177
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
1021 Wilkinson Trce, Bowling Green, KY, 42103
  • Sloan Convention Center
    ‪2 min walk‬
  • Western Kentucky University
    ‪3 min drive‬
  • National Corvette Museum
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Communicaitons, Allergen Treated)

1 bedroom, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communicaitons, Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Allergen Treated)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Allergen Treated)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the area

Bowling Green

Holiday Inn University Plaza-Bowling Green by IHG puts you in the heart of Bowling Green, within steps of CrossWinds Golf Course and Sloan Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a free area shuttle. .Hartland Cafe is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 19580 square feet (1762 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .With a stay at this 3-property class Bowling Green hotel, you'll be 2.9 km (1.8 mi) from Western Kentucky University and 3.9 km (2.4 mi) from Bowling Green Ballpark.

What's nearby

  • Sloan Convention Center - 2 min walk - 0.2 km
  • Western Kentucky University - 3 min drive - 2.8 km
  • Bowling Green Ballpark - 5 min drive - 3.9 km
  • National Corvette Museum - 9 min drive - 10.9 km
  • Beech Bend Park - 15 min drive - 11.9 km

Getting around

  • Nashville International Airport (BNA) - 72 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Boba Lounge & Cafe - ‬3 min drive
  • ‪Panda Express - ‬4 min drive
  • ‪Great American Donut Shop - ‬3 min drive

About this property

Holiday Inn University Plaza-Bowling Green by IHG

Hotel with free local shuttle, steps from CrossWinds Golf Course
Holiday Inn University Plaza-Bowling Green by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 19580 square feet (1762 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn University Plaza-Bowling Green by IHG. An area shuttle within 10 mi and A theme park shuttle are free. Parking is available for a fee.

  • 1 building
  • 218 guestrooms or units
  • 7 levels
  • 19580 sq ft of conference space
  • 1762 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Holiday Inn University Plaza-Bowling Green by IHG offers 218 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Property amenity

Staybridge Suites Bowling Green by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,004 reviews
The price is AU$127
includes taxes & fees
1 Oct - 2 Oct
Staybridge Suites Bowling Green by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 mi
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Uncovered parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hartland Cafe

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (19,580 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Uncovered self-parking fee: USD 8 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Pool access available from 5 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn University Hotel Plaza-Bowling Green
Holiday Inn University Plaza-Bowling Green
University Plaza-Bowling Green
Bowling Green Holiday Inn
Holiday Inn Bowling Green
Holiday Inn University Plaza - Bowling Green Hotel Bowling Green
Holiday Inn University Plaza-Bowling Green Hotel
Holiday Inn University Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn University Plaza-Bowling Green by IHG?

Holiday Inn University Plaza-Bowling Green by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn University Plaza-Bowling Green by IHG?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn University Plaza-Bowling Green by IHG on 14 Sept 2025 start from AU$177.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn University Plaza-Bowling Green by IHG?

Yep, Holiday Inn University Plaza-Bowling Green by IHG has an uncovered self car park with in/out privileges for USD 8 per night.

Does Holiday Inn University Plaza-Bowling Green by IHG have a pool?

Holiday Inn University Plaza-Bowling Green by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5 AM to midnight.

What makes Holiday Inn University Plaza-Bowling Green by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn University Plaza-Bowling Green by IHG.

Is Holiday Inn University Plaza-Bowling Green by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn University Plaza-Bowling Green by IHG is a hit with families.

Does Holiday Inn University Plaza-Bowling Green by IHG serve breakfast?

Sure does, buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn University Plaza-Bowling Green by IHG?

No, Holiday Inn University Plaza-Bowling Green by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn University Plaza-Bowling Green by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn University Plaza-Bowling Green by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Holiday Inn University Plaza-Bowling Green by IHG?

There isn't one on site, but CrossWinds Golf Course is a short 1-minute walk away.

Reviews

Holiday Inn University Plaza-Bowling Green by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

Reviews

6/10 Okay

Lynne

Travelled with family
Liked: Cleanliness
Room had an odor. Beds were half made
Stayed 2 nights in Jun 2025

6/10 Okay

Jennifer

The whole reason I booked this hotel was for the indoor pool. When we arrived we immediately went to the pool to swim. After not being in the pool for 10 minutes, here comes a HUGE birthday party. It became unsafe for my 2 young kids to be in the pool with so many wild 10-12 year old boys. There was a sign that said the pool was for guests only. That absolutely did not happen! It was very frustrating that they allowed a birthday party to happen on a Saturday night and allow non guests to swim. I complained to the front desk and they said the pool was for guests only. But I saw parent after parent drop their kids off for this party and they clearly weren’t guess. We will not be staying here again.
Stayed 1 night in Jun 2025

6/10 Okay

Blake

Travelled with family
Liked: Cleanliness, amenities
Nice location, big room , layout of hotel made it wasy to find room . The tub/shower was kind of beat up for a hotel in this price range. There was a large kid birthday party at the pool which shouldnt happen. Paying guests as myself didnt get to swim because of the party. Im sure few of the people at the party were paid guests. The pool was part of the reason why I booked here.
Stayed 1 night in Jun 2025

6/10 Okay

Lauren

Liked: Staff & service
Stayed 2 nights in May 2025

4/10 Poor

Allen

Stayed 2 nights in May 2025

10/10 Excellent

BOBBY

Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in May 2025

10/10 Excellent

Velma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jaimie

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Very nice stop over on trip.
Stayed 1 night in May 2025

6/10 Okay

Shannon

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jessica, Signal Mountain

Stayed 1 night in May 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best places in the area. A few minor maintenance issues need to be addressed in the room, but clean, quiet and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Angela

Stayed 1 night in May 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
It was clean. The carpet in foyer is frayed and needs replacing. The ice machines on almost all floors were out of order and the tray that holds the buckets were missing. This a busy weekend as it was graduation at WKU. I won’t stay here again.
Stayed 2 nights in May 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Rhea

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
This is a very nice, beautiful, & clean hotel. The rooms are spacious. The beds were kind of hard so if you like a firm mattress they are for you. (I prefer softer.) It does not have a continental breakfast, but a breakfast is provided that you can pay for. My only complaint though is that I chose this property because of the shuttle service; however, due to the graduation the shuttle service was closed down. That was a deciding factor between hotels as I was thinking how convenient that would be to not have to sit in traffic or try to find parking. However with the hotel excluding it for the weekend we could’ve picked a different place to stay that was cheaper. I think they should notate online if the shuttle service is not going to be available so travelers will know that in advance instead of thinking they are paying more for a service they want but won’t be getting.
Stayed 1 night in May 2025

8/10 Good

Sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, service was top notch, convenient location. Perfect for the graduation weekend.
Stayed 1 night in May 2025

2/10 Terrible

Kathryn

Travelled with family and small children
Disliked: Property conditions & facilities
Our room smelled really bad like cat urine. The waterfall and the overall environment was nice but the room was not worth what I paid.
Stayed 1 night in May 2025

6/10 Okay

Caleb

Stayed 1 night in May 2025

10/10 Excellent

Keyauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

rafael, hockley

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025