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4.4 out of 5

"Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have b ... " More

By a verified traveller on Sat 22 Jul 2023

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Hotel Description

A luxury stay in Bourail awaits you at Sheraton New Caledonia Deva Spa & Golf Resort. You'll be 4.6 km (2.9 mi) from Domaine de Deva and 1.8 km (1.1 mi) from Poé Beach. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and a golf course.

A day of pampering can include deep-tissue massages, hot stone massages, body scrubs, and facials along with access to the sauna. The buffet restaurant, Le Reef, serves international cuisine and is open for breakfast and dinner. Creek Bar is the hotel's own lobby lounge. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite outdoor swimming pool and 24-hour gym. 5972 square feet (555 square meters) of event facilities include 2 meeting rooms and conference space. Other amenities include free WiFi in public areas, a spa tub, and a sauna. Full breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 5-star Bourail hotel include Plage de La Baie des Tortues and Roche Percee Beach.

Room, 2 Single Beds, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$279* Per night/room 14 Apr. - 15 Apr.

Bungalow, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Larger Guest Room, 1 King bed, Sofa bed, Garden view, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bungalow, 2 Single Beds, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton New Caledonia Deva Spa & Golf Resort ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton New Caledonia Deva Spa & Golf Resort

Everyone (12) Couples (5) Family (2)
5 out of 5
Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.

Posted by on 22 Jul. 2023

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5 out of 5
Unbelievable, everything is perfect! What an amazing place to stay!

Posted by on 29 Apr. 2023

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3 out of 5
Buildings and rooms were beautiful. Food was excellent.

Posted by on 12 Jan. 2023

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4 out of 5
amenities were fantastic, great layout and very comfortable rooms. staff were all fantastic and very helpful. kids loved the buggies. it was wonderful that they catered so well for gluten free dining, which is very hit and miss in new cal. we were there for the new years eve party which started at 9.30. it would have been great if an earlier start to include young kids was thought about as this would allow more families to be involved. the only other minor thing was that the time waiting for meals in the creek bar was usually quite long, but all in all a wonderful stay.

Posted by on 9 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by lm

Dear Guest, Thank you for taking the time to fill in the survey and for acknowledging our hotel with this great score! Your satisfaction is our priority, and we are very glad to know that you enjoyed your stay with us. We are looking forward to welcoming you back very soon. Best regards, Le Sheraton Deva Team

5 out of 5

Posted by on 1 Jan. 2019

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5 out of 5
Hotel was excellent and the facilities were also. Great value for money on our deal.

Posted by , from Auckland on 1 Oct. 2018

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5 out of 5

Amazing hotel

Great hotel. Make sure you have stuff you want to do at the resort as there’s not a great deal otherwise to do in the area

Posted by , from Sydney, AU on 20 May 2018

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5 out of 5
Gorgeous resort, freidnly staff - Highly recommended.

Posted by , from Melbourne AUS on 23 Mar. 2018

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4 out of 5

Great experience

Cons: Signs directing peolpe to the resort from the main road.
A wonderful place to stay. Staff very friendly and helpful. Road signage if you are driving yourself is non existent. Food great. location fantastic. Would take the family.

Posted by , from Sunshine coast on 22 Oct. 2017

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2 out of 5

In need of maintnance

Pros: The setting is beautiful and rooms were very clean.
Cons: The driveways to each apartment is in a poor state of repair.
Location: Beautiful beaches in this area.
The hotel needs repairs to all driveways. Many pool loungers broken, most umbrellas ripped. No towels were available poolside on our first day and no apology offered. We were disappointed with the restaurant - or lack of them there was only one. Not a 5 star experience.

Posted by , from NZ on 6 Oct. 2017

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Comment from Hotel Management

10 Oct. 2017 by Sheraton Deva team

Bonjour Nickie, Thank you for sharing your experience with us. We took good note of your comments concerning the maintenance and will do what is necessary to remedy it. Our two restaurants, one bar and room service offer various food and we are sorry to read it didn't meet with your expectations. We hope to have the opportunity to welcome you again in a near future. Regards,

About the Sheraton New Caledonia Deva Spa & Golf Resort

Location Lot 33 Domaine de Dév, Bourail, 98870

Property Features

Sheraton New Caledonia Deva Spa & Golf Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5972 square feet (555 square meters) and includes conference space. A spa tub, a 24-hour fitness center, and a sauna are also featured at the luxury Sheraton New Caledonia Deva Spa & Golf Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Bourail hotel is smoke free.

  • 176 guestrooms or units
  • 2 levels
  • 18 buildings
  • 2 dining venues
  • 5972 sq ft of conference space
  • 555 sq m of conference space
  • Built in 2014
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sheraton New Caledonia Deva Spa & Golf Resort offers 176 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Bourail hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • MP3 dock
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Le Reef - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Sand Beach Grill - This beachfront restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Creek Bar - This lobby lounge is located by the pool and specializes in international cuisine. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton New Caledonia Deva Spa & Golf Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately XPF 3100 per person
  • Airport shuttle fee: XPF 6700 per person (one-way)
  • Airport shuttle fee per child: XPF 3350.00 (one-way), (from 3 to 16 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Deva New Caledonia
  • Deva Resort
  • New Caledonia Sheraton
  • Sheraton Deva
  • Sheraton New Caledonia
  • Sheraton New Caledonia Deva
  • Sheraton New Caledonia Deva Bourail
  • Sheraton New Caledonia Deva Resort
  • Sheraton New Caledonia Deva Resort Bourail
  • Sheraton New Caledonia Deva Resort And Spa Bourail
  • Sheraton New Caledonia Deva Spa Resort Bourail
  • Sheraton New Caledonia Deva Spa Resort
  • Sheraton New Caledonia Deva Spa Bourail
  • Sheraton New Caledonia Deva Spa
  • Sheraton New Caledonia Deva Resort Spa
  • Sheraton New Caledonia Deva Spa Golf Resort
  • Sheraton New Caledonia va Spa
  • Sheraton New Caledonia Deva Spa & Golf Resort Bourail
  • Sheraton Caledonia va Resort
  • Sheraton New Caledonia Deva &
  • Sheraton New Caledonia Deva Spa & Golf Resort Hotel
  • Sheraton New Caledonia Deva Spa & Golf Resort Bourail
  • Sheraton New Caledonia Deva Spa & Golf Resort Hotel Bourail

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.