Relais & Chateaux - accommodation in Bouillon

We were warmly greeted and farewelled by the staff. The hotel is rustic, clean and comfortable. Great location walking distance to all the main sites, restaurants and bars. Street parking was easy, but we were in the off season. Rooms were clean, on the smaller size, but not uncomfortable. No tea/coffee facilities. For any poor comments the location and the ambience of the hotel and village overcame the small issues. Great stay and would recommend.

Staff was not so welcoming at reception on 31 December and 1 January.

The hotel location was perfect! Just a few minutes walk from all the events at the center of town. The room was spotless, the bedding very comfortable and great quality. The staff was very friendly and helpful but they were so short staffed they were unable to hold our luggage until the afternoon on our departure day ( because they would need to close the hotel for a few hours). There was no other luggage storage option in town so we had to walk around with our luggage for 3 hours ( until our train departure time). For a 4 star hotel, that was not great…