8/10 Good
Sean
Travelled with partner
23 Apr 2025
Liked: Cleanliness, staff & service
We had a great stay at Aqua overall. The staff were friendly and effective, always happy to help and made us feel welcome from the start. The property itself is spacious and offers excellent access to a quiet beach, which was a definite highlight.
Dining, however, was a real downside. There seemed to be many supply issues, with quite a few items unavailable during our stay: though amusingly, many of them could be found at a stall just outside the property! I struggle to understand why the hotel manager would not procure these items from nearby. The 'evening' restaurant lacked ambiance being just the breakfast restaurant with a different menu so we did not visit. The in-room dining menu was very limited. As a result, we did not spend very much at the hotel and had to leave to avail of things we wanted. In addition, breakfast was mostly run by interns, which meant it often lacked that touch of experience you would expect. The variety of dishes was also limited, with the same options appearing each day.
All that said, the good outweighed the bad and it was a relaxing stay in a beautiful location. I will consider staying here again on my next trip, but I hope the hotel can take note of all the lost opportunities for revenue (most menu items missing, no real evening dining opportunity, no spa menu available without going there etc.).
Sean
Stayed 4 nights in Apr 2025
