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Hotel Dene & Conference Centre

3.5 star property

Photo gallery for Hotel Dene & Conference Centre

Terrace/patio
Standard Room, 2 Queen Beds
Exterior
Meeting facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
The current price is AU$160
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Place, Casino Dene
    ‪6 min walk‬
  • Place, Cold Lake Energy Centre
    ‪15 min drive‬
  • Place, Cold Lake Marina
    ‪19 min drive‬

Room options

View all photos for Standard King

Standard King

Standard King

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Pillow-top bed
Eco-friendly toiletries
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Pillow-top bed
Separate bedroom
Eco-friendly toiletries
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Pillowtop mattress
Eco-friendly toiletries
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

North America

What's nearby

  • Casino Dene - 6 min walk - 0.6 km
  • Cold Lake Energy Centre - 15 min drive - 16.7 km
  • Bear Park - 17 min drive - 17.0 km
  • Cold Lake Marina - 19 min drive - 20.2 km
  • Kinosoo Beach - 19 min drive - 19.9 km

Restaurants

  • ‪7-Eleven - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Beantrees Cafe - ‬8 min drive
  • ‪Original Joe's - ‬8 min drive
  • ‪Tim Hortons - ‬7 min drive

About this property

Hotel Dene & Conference Centre

Hotel Dene & Conference Centre offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A casino, a terrace, and multilingual staff are also featured at the business-friendly Hotel Dene & Conference Centre. Free self parking is available.

This 3.5-star hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2017
  • Full breakfast (free)
  • Casino
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Dene & Conference Centre offers 120 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Exterior
Best Western Cold Lake Inn
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  • Hot tub
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  • Parking included
4.2 out of 5, Very good, 459 reviews
The price is AU$183
includes taxes & fees
17 Nov - 18 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Things to do

  • 24-hour gym
  • 40 slot machines
  • 5 gaming tables
  • Billiards/pool table
  • Casino (25,000 square foot of space)
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Renovations and closures

The property will be renovating from 16 January 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 26.25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 26.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

What is the cancellation policy at Hotel Dene & Conference Centre?

Hotel Dene & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Dene & Conference Centre?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Dene & Conference Centre on 16 Nov 2025 start from AU$160.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Dene & Conference Centre?

Yep, Hotel Dene & Conference Centre has a free self car park.

Are there any beaches close to Hotel Dene & Conference Centre?

The closest beach to Hotel Dene & Conference Centre is Kinosoo Beach (13.4 km).

Does Hotel Dene & Conference Centre have a pool?

Hotel Dene & Conference Centre has an indoor pool. The property will be renovating the swimming pool from January 16 2025 until December 31 2025 (completion date subject to change).

What makes Hotel Dene & Conference Centre a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Dene & Conference Centre.

Does Hotel Dene & Conference Centre serve breakfast?

Yeah, complimentary full breakfast is available weekdays between 6:00 AM and 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Dene & Conference Centre?

No, Hotel Dene & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Dene & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Dene & Conference Centre?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Reviews

Hotel Dene & Conference Centre Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 309 out of 518 reviews
Rating 8 - Good. 138 out of 518 reviews
Rating 6 - Okay. 29 out of 518 reviews
Rating 4 - Poor. 20 out of 518 reviews
Rating 2 - Terrible. 22 out of 518 reviews

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Great hotel and casino. Only one complaint was there was no cold water in the room, only hot water.
Stayed 1 night in Aug 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

asiya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, nicely renovated, attentive staff, breakfast included, well priced. one downside is that the pool was closed due to renovations, but it’s okay as the lake is near by. Will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable!! Staff were so accomadating and friendly, always asking how I was enjoying my stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The price was veey reasonable. Awesome breakfast and the staff were super friendly. 100% would recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daunine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and nice! Property was very clean and and lots of parking! Will stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay when in/around Cold Lake.

Great stay, great price, great hotel. Just minutes outside of Cold Lake and right next door to casino, restaurant and gas station.
Stayed 1 night in Jun 2025

6/10 Okay

Herman

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast and lovely stay
Stayed 2 nights in Jul 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality and great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very nice stay. Awesome room, great bed, very clean. Two things...the shower open concept allowed some water on the floor while showering...and no Sportsnet or TSN...small things in an otherwise great stay. And breakfast was awesome with eggs, sausage, bacon, hash browns, pancakes and more! Will definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Teji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with reasonable price ❤️
Stayed 1 night in Jun 2025

4/10 Poor

Aradhana

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not so good
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last stay in Cold Lake before moving.

Our stay was good. Staff are great. Very polite and helpful. Only downside was the pillows are too soft for me. I think there should be at least one firm pillow.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, room was clean, romm was quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great breakfast! The area is a little unsafe with the casino next door. Lots of people lurking in the parking lot.
Stayed 1 night in Jun 2025

8/10 Good

Joanne

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Our room was a basic king. The room and bedding were clean, but the shower head was coming off the wall and there was pink mildew all around the base of the shower stall. We found it curious that there was an Ice bucket but no cups. The hotel restaurant Is across the lane way in the casino, but our meals were really good and extremely generously portioned. The breakfast offered up in the lounge area of hotel was excellent! Choices were limited in some cases (only white bread at the toaster), but the hot dishes were really well made.
Stayed 1 night in Jun 2025

10/10 Excellent

janine carla

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2025

8/10 Good

Leigha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a n ie hotel and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, felt like luxury stay! Fancy neat design! Pet friendly. Amazing breakfast!! Tasted like a five star chef!
Stayed 1 night in Jun 2025

2/10 Terrible

Daniel

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Well don’t know where to start, breakfast was advertised as starting at 5 am, first day the cook was late. Six days later they decided to move breakfast to 6 am and was told they would pack a breakfast for us, we needed to leave at six to make it to work. Well breakfast was ready once and I had to request it the two other days. When we checked into the hotel I noticed the toilet was loose off the floor flange, I asked for it to be repaired and seven days later we changed rooms, the maintenance isn’t going to help them keep this place running smoothly. I’m a pipefitter by trade and fixing a loose toilet would take maximum 3-4 hours not seven days. The manager gives nothing but excuses and uses the word of the front desk staff against you. I have sent numerous emails and never got anywhere with them just excuses. We moved to the Ramada in cold lake and the service was the polar opposite of this place. Customer service and the hospitality is lacking and will never be addressed if they don’t look within and fix the problem. Will never stay here ever again.
Stayed 16 nights in Jun 2025