See all properties
Save

Steigenberger Icon Grandhotel & Spa Petersberg

Hotel with a full-service spa, near Siebengebirgsmuseum

Photo gallery for Steigenberger Icon Grandhotel & Spa Petersberg

International cuisine
Couples treatment room(s), body treatments, body scrubs, facials
International cuisine
Couples treatment room(s), body treatments, body scrubs, facials
Couples treatment room(s), body treatments, body scrubs, facials

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Spa
  • Air conditioning
  • Breakfast available
The current price is AU$310
includes taxes & fees
17 Aug - 18 Aug

Explore the area

Map
Petersberg, Königswinter, NW, 53639
  • Drachenburg Palace
    ‪8 min drive‬
  • Schloss Drachenburg
    ‪8 min drive‬
  • Dragon's Rock
    ‪10 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪29 min drive‬

Room options

View all photos for Suite (Park)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Park)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Rhine View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (Rhine View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Rhine View)

Exterior

Superior Room (Rhine View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (Grand)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand, Rhine View)

Deluxe Room (Grand, Rhine View) | Exterior

Deluxe Room (Grand, Rhine View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Rhine View)

Exterior

Suite (Rhine View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Double Room With Rhine View

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

Grand Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room With Rhine View

  • Sleeps 2
  • 1 King Bed

Superior Double Room With Rhine View

  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Welcome Parkhotel Euskirchen

Euskirchen
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 605 reviews
The price is AU$212
includes taxes & fees
3 Aug - 4 Aug
Welcome Parkhotel Euskirchen

About the area

Königswinter

At Steigenberger Icon Grandhotel & Spa Petersberg you'll be 3.2 km (2 mi) from Siebengebirgsmuseum and 3.6 km (2.2 mi) from Reptilien-Zoo. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. The fine-dining restaurant, Bill's Restaurant & Grill, serves international cuisine and is open for dinner. Nelson Bar is the hotel's own bar. Enjoy the gym, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this Königswinter hotel, you'll be 3.8 km (2.4 mi) from Drachenburg Palace and 4.6 km (2.9 mi) from Dragon's Rock.

What's nearby

  • Drachenburg Palace - 8 min drive - 3.3 km
  • Schloss Drachenburg - 8 min drive - 3.3 km
  • Heisterbach Abbey - 9 min drive - 3.9 km
  • Dragon's Rock - 10 min drive - 4.3 km
  • Arp Museum Bahnhof Rolandseck - 15 min drive - 10.9 km

Getting around

  • Clemenstrasse August-Strasse Tram Stop - 8 min drive
  • Königswinter Station - 9 min drive
  • Cologne - Bonn Airport (CGN) - 25 min drive

Restaurants

  • ‪Altes Fährhaus - ‬9 min drive
  • ‪Café NICE - ‬8 min drive
  • ‪Biergarten Am Drachenbrunnen - ‬12 min drive
  • ‪Kaufmannsladen - ‬10 min drive
  • ‪Curry Bar - ‬9 min drive

About this property

Steigenberger Icon Grandhotel & Spa Petersberg

Hotel with a full-service spa, near Siebengebirgsmuseum
Steigenberger Icon Grandhotel & Spa Petersberg offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 10 meeting rooms available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Steigenberger Icon Grandhotel & Spa Petersberg. For a fee, parking is available.

This Königswinter hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Steigenberger Icon Grandhotel & Spa Petersberg offers 111 accommodations with minibars and espresso makers. 40-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures.

Languages

English, German

Similar properties

Lobby

Maritim Hotel Königswinter

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 552 reviews
The price is AU$160
includes taxes & fees
3 Aug - 4 Aug
Maritim Hotel Königswinter

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bill's Restaurant & Grill
  • Charles Bistro & Café
  • Ferdinand
  • Nelson Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 60 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 16 for children
  • Covered self-parking fee: EUR 15 per night
  • Pet fee: EUR 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Steigenberger Grandhotel Petersberg Hotel Koenigswinter
Steigenberger Grandhotel Petersberg Koenigswinter
Steigenberger Grandhotel Petersberg
Steigenberger Grandhotel Petersberg Hotel Koenigswinter
Steigenberger Grandhotel Petersberg Hotel
Hotel Steigenberger Grandhotel Petersberg
Steigenberger Grandhotel Petersberg Koenigswinter
Hotel Steigenberger Grandhotel Petersberg Koenigswinter
Koenigswinter Steigenberger Grandhotel Petersberg Hotel

Frequently asked questions

What is the cancellation policy at Steigenberger Icon Grandhotel & Spa Petersberg?

Steigenberger Icon Grandhotel & Spa Petersberg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Icon Grandhotel & Spa Petersberg?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Steigenberger Icon Grandhotel & Spa Petersberg on 17 Aug 2025 start from AU$294.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Icon Grandhotel & Spa Petersberg?

Yep, Steigenberger Icon Grandhotel & Spa Petersberg has a covered self car park for EUR 15 per night.

Are there any beaches close to Steigenberger Icon Grandhotel & Spa Petersberg?

The closest beach to Steigenberger Icon Grandhotel & Spa Petersberg is Badestelle Siegfähre (11.3 km).

Is there a spa on site at Steigenberger Icon Grandhotel & Spa Petersberg?

Yep, there is an onsite spa at Steigenberger Icon Grandhotel & Spa Petersberg. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Steigenberger Icon Grandhotel & Spa Petersberg have a pool?

Steigenberger Icon Grandhotel & Spa Petersberg has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM.

What makes Steigenberger Icon Grandhotel & Spa Petersberg a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Steigenberger Icon Grandhotel & Spa Petersberg.

Is Steigenberger Icon Grandhotel & Spa Petersberg family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Steigenberger Icon Grandhotel & Spa Petersberg is a hit with families.

Does Steigenberger Icon Grandhotel & Spa Petersberg serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Steigenberger Icon Grandhotel & Spa Petersberg?

No, Steigenberger Icon Grandhotel & Spa Petersberg does not offer an airport shuttle service.

Is there a bar or restaurant at Steigenberger Icon Grandhotel & Spa Petersberg?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Steigenberger Icon Grandhotel & Spa Petersberg?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Steigenberger Icon Grandhotel & Spa Petersberg?

Furry friends are welcome at Steigenberger Icon Grandhotel & Spa Petersberg, with food and water bowls on offer.

Steigenberger Icon Grandhotel & Spa Petersberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 301 reviews
Rating 8 - Good. 81 out of 301 reviews
Rating 6 - Okay. 22 out of 301 reviews
Rating 4 - Poor. 7 out of 301 reviews
Rating 2 - Terrible. 4 out of 301 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views and histories
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Denise, Worthington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

andreas

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop over on way back to Scotland from Switzerland. Arrived late and was still able to get a meal in restaurant . Staff were excellent. Only issue we had they wanted to charge us for breakfast when we had already paid when we booked. Manager sorted it out. Will definitely use the hotel again
Stayed 1 night in Sep 2024

10/10 Excellent

Vafa, Newport Coast

Stayed 4 nights in Aug 2024

10/10 Excellent

James, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabiano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property seated atop a mountain overlooking the Rhine Valley. We'd seen this hotel several times on our visits upon the mountain and decided to spend a night on our most recent trip to Germany.
Stayed 1 night in Mar 2024

8/10 Good

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Menu choices were difficult.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jesus G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 4 nights in Aug 2023

8/10 Good

Galina Goldenberg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ellegent and well managed hotel.
Stayed 1 night in Mar 2023

2/10 Terrible

Galis

Liked: Cleanliness
Disliked: Staff & service, room comfort

Most remarkable hotel !

Most remarkable hotel I ever stayed in ! Cause is highly unlikely to sleep in the midle of the winter in a Deluxe grand room (350€) in a 5 star hotel (who granted them ?) without heating (not bad heating but total lack of heating). And even more remarkable with the hotel manager’s complete knowledge of the situation!!! Would I recommend it ? With certainty and with all my heart…but only on the first of April.
Stayed 1 night in Jan 2023

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ausgezeichnet

This hotel is amazing. One of the most memorable we have stayed at in Europe. Awesome views of the German countryside and the Rhine. Excellent dining as well
Stayed 1 night in Dec 2022

10/10 Excellent

larry

Business traveller
Liked: Room comfort
Fantastic view overlooking the Rhine Excellent restaurant Classic old hotel
Stayed 1 night in Aug 2022

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great style and atmosphere.
Stayed 1 night in Oct 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Wonderful hotel with excellent food and service and a to-die-for location
Stayed 2 nights in Sep 2021

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a great 5 Star Hotel (during COVID)

Nice hotel but during COVID pandemic they are not up to speed what you would normally expect from a 5 Star Hotel. Order room service (since restaurants are closed - which is COVID related and nothing they can do about) but the soup arrived cold and the club sandwich was ok but not especial and the Schnitzel was below average but I was hungry so did eat it. Again no problem but not what you expect from 5 Star Hotel. We where only 5 hotel guests in total and asked for a room with a view - that request was denied... ??? They also managed to mess up my bill so I paid the room service of another person (did not check at checkout since the amount was more or less what I consumed so I guess all was good...) Breakfast was very slow but good. I can understand why the hotel is cutting on staff ect... but then I would rather close it (like many other 5 Star Hotels did) and not run a poorly managed 5 Star hotel since I will never come back here since it was not worth the money and the management did not make any effort to make our stay better (room with a view) or great room service food... Again I am sure this is a great hotel normally but right now they are not making the best out of this situation...
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

8/10 Good

Sander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice quiet place, nice swimming pool. Perfect for a weekend.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay overall, minor changes needed

Amazing hotel overall. Beautifully renovated. Great views. Service could be better. Main issue that NEEDS to be addressed: hotel guests should be able to access the hotel late at night with their room card and not by tracking down someone at the reception to let them in! (Especially since the reception bell outside the main entrance was not working!)
Stayed 3 nights in Feb 2020