10/10 Excellent
Calvin
11 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel/stay during our trip to multiple cities in Mexico. Staff are very attentive and welcoming and professional. They even helped us arrange for private transport for a large party back to CDMX after our existing driver cancelled last minute.
Room and facilities are beautifully maintained. The hotel and surrounding compound are a great reflection of the local culture, architecture, and artworks. Plenty of outdoor seating options to lounge and relax and enjoy the view. This is probably the best view of the surrounding mountains of any institution in the city as we know of. They are also actively building more of their outdoor areas and terraces so this hotel’s compound will only look better in the months and years to come. Location is walking distance to the main streets with plenty of excellent dining options.
The free breakfast is appreciated and full of options.
The only critique is that the shower in our room did not consistently have hot water, although it did have at least warm water usually.
Would definitely stay here if we visit Tepoztlan again. Will definitely recommend it to friends and family.
Calvin
Stayed 2 nights in Apr 2025
