See all properties
Save

Sinabung Hills Berastagi

4.0 star property

Photo gallery for Sinabung Hills Berastagi

View from property
Junior Suite
Garden
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room
The current price is AU$60
includes taxes & fees
24 June - 25 June

Explore the area

View map
Jl. Kolam Renang, Berastagi, North Sumatra, 22153
  • Place, Berastagi Fruits Market
    ‪8 min drive‬
  • Place, Taman Mejuah Park
    ‪8 min drive‬
  • Place, Masjid Istihrar Mosque
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room | Front of property

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room

A hotel room with a bed, two chairs, a desk, a lamp, and a window with curtains.

Room

  • Sleeps 2

View all photos for Room

A hotel room with two beds, a wooden headboard, a telephone, a chair, and a window with curtains.

Room

  • Sleeps 2

View all photos for Room

A hotel room with a bed, desk, chair, television, and a door leading to another room.

Room

  • Sleeps 2

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for President Suite

President Suite | Living area

President Suite

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Superior Cottage

Superior Cottage

Superior Cottage

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Deluxe Cottage

Deluxe Cottage | Terrace/patio

Deluxe Cottage

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Cottage

Suite Cottage

Suite Cottage

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About the area

Berastagi

A family-friendly stay in Berastagi awaits you at Sinabung Hills Berastagi. You'll be 4.1 km (2.6 mi) from Berastagi Fruits Market and 4.4 km (2.7 mi) from Taman Mejuah Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Sinabung Restaurant, serves local and international cuisine and is open for breakfast. Enjoy the kids' swimming pool along with access to basketball and a playground. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Berastagi hotel include Masjid Istihrar Mosque and Mount Sibayak.

What's nearby

  • Berastagi Fruits Market - 8 min drive - 5.7 km
  • Taman Mejuah Park - 8 min drive - 5.7 km
  • Masjid Istihrar Mosque - 8 min drive - 5.4 km
  • Hillpark Sibolangit - 38 min drive - 26.6 km
  • Two Colors Sibolangit Waterfall - 39 min drive - 27.3 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 173 min drive

Restaurants

  • ‪Kedai Kopi theater - ‬4 min drive
  • ‪Bpk Ajimbelang 4 - ‬4 min drive
  • ‪Mexico Coffee - ‬4 min drive
  • ‪Eropah chinese food berastagi - ‬4 min drive
  • ‪RM Bu Diah Veteran - ‬4 min drive

About this property

Sinabung Hills Berastagi

There's a restaurant on site. WiFi is free in public spaces. Sinabung Hills Berastagi offers its guests an outdoor pool and a children's pool. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Sinabung Hills Berastagi. Self parking is free.

This 4-star Berastagi hotel is smoke free.

  • 106 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Sinabung Hills Berastagi offers 106 accommodations with coffee/tea makers and complimentary slippers. Satellite televisions are provided. Housekeeping is offered on a daily basis and hairdryers can be requested. Rollaway/extra beds (surcharge) are also available.

Similar properties

Outdoor pool
JW Marriott Hotel Medan
Kesawan
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 641 reviews
The price is AU$135
includes taxes & fees
5 July - 6 July
JW Marriott Hotel Medan

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 110,000 for adults and IDR 80,000 for children
  • A restaurant

Restaurants on site

  • Sinabung Restaurant

Things to do

  • Basketball
  • Children's pool
  • Outdoor pool
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 5 steps to reach entrance
  • Handrails in stairways (70 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • LED lighting

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sinabung Hills Berastagi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 400000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 110000 for adults and from IDR 80000 for children
  • Rollaway bed fee: IDR 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sinabung Brastagi
Sinabung Brastagi Berastagi
Sinabung Resort Brastagi
Sinabung Resort Brastagi Berastagi
Sinabung Hills Berastagi Hotel
Sinabung Hills Hotel
Sinabung Hills Berastagi
Sinabung Hills
Sinabung Hills Berastagi Hotel
Sinabung Hills Berastagi Berastagi
Sinabung Hills Berastagi Hotel Berastagi

Frequently asked questions

What is the cancellation policy at Sinabung Hills Berastagi?

Sinabung Hills Berastagi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sinabung Hills Berastagi?

As of 22 June 2026, prices found for a 1-night stay for 2 adults at Sinabung Hills Berastagi on 24 June 2026 start from AU$60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sinabung Hills Berastagi?

Yep, Sinabung Hills Berastagi has a free self car park.

Does Sinabung Hills Berastagi have a pool?

Sinabung Hills Berastagi has an outdoor pool and a kids' pool.

Is Sinabung Hills Berastagi family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Sinabung Hills Berastagi is a hit with families.

Does Sinabung Hills Berastagi serve breakfast?

Yep, buffet brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sinabung Hills Berastagi?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sinabung Hills Berastagi?

Yep, you can grab a meal at Sinabung Hills Berastagi's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Sinabung Hills Berastagi?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sinabung Hills Berastagi?

No, pets and service animals are not allowed.

Sinabung Hills Berastagi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 35 reviews
Rating 8 - Good. 23 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

4.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kochumadhavan

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort to spend aweekend
Stayed 1 night in Nov 2024
Verified

8/10 Good

Dsvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located 4 star well priced

Well located 4 star hotel with 24 hour restaurant and charming staff Timed hot water a bit weak but rooms large and pleasant
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities
It has a clean, beautiful swimming pool and playground for kids. The spring mattress is a bit soft and pillows are too firm.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn't sleep during our stay. The noises around 9.30pm till 11.30pm. The nice about the hotel view and garden are beautiful. The hotel need renovations.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

May-Britt

Disliked: Cleanliness, property conditions & facilities, room comfort

Svarer ikke til 4 stjerner

Det er et hotel som prætenderer at være 4 stjerner uden at være det.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

YENCHAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感覺很好

我得飯店非常好的服務，她知道我們來自台灣並用中文交談，偶爾會用台灣話聊一下。他們推薦一位非常棒的導遊帶領我們火山徒步旅行：
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Madelief

Disliked: Amenities, property conditions & facilities
Vervallen hotel, is toe aan vernieuwing, personeel is aardig maar iets te aanwezig. Ze bedoelen het goed, maar je voelt je erg bekeken, niet helemaal op je gemak. Restaurant is wel prima. Kamers zien er prima uit, douchen met warm water kan alleen tussen 17.00-22.00.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

SOPHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service et immense parc

Grand hôtel avec un service attentif et compétent. Idéal avec des enfants car très grand parc, avec des jeux pour enfants et grande piscine.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front desk staffs could not confirm my payment completion because Expedia had not informed that I have already paid by credit card. They need the confirmation but in vain. We spent more than 1.5 hour at the frontdesk for check-in. Finally I had to agree to pay a deposit till the payment is confirmed. What is worse, it happened on not only me but my colleague. I used an operator chat to solve, whenver I asked them one thing, like "Call to my mobile phone", "Please send e-mail to confirm the payment in Englis", "Please call to the front desk", they alwayreply, "Please wait 15minutes". You should know this hotel located longer than 2 hour drive from city center and it surely let you tired. The time for check in truly damages everyone. Wi-Fi is only at the lobby. Actually they have an Wi-Fi equipment for the guest rooms but they are not working. If you need Wi-Fi, you need to get down to the hotel lobby.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Afifah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Awesome!!
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my time at this hotel. They provide free water daily which is nice. The bathroom includes a western style toilet, which is good for me. Hot water isn't available 24 hours a day, so make sure you note the times it's available if you want to enjoy a hot shower. My main concern was that my sheets weren't changed unless I requested it. I had to place my sheets in the hotel provided laundry bag before I received new sheets. The on site restaurant had fantastic food and decently priced as well. The room had an american style plug in the bathroom and european style plugs in the bedroom. I brought my own adaptor, but they have some available on request. Overall, this was a good stay and I would definitely book again.
Stayed 12 nights in Dec 2019
Verified

10/10 Excellent

Ponganan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but okay

old hotel but beautiful scene, clean and quiet.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

ZAWIE

Liked: Staff & service
good scenery hotel for 1 or 2 days but not for long stay. No lift provided, so it is not practical for having heavy luggage or many luggage, old person, disable person.
Stayed 1 night in Jan 2019
Verified

8/10 Good

MOHD KASIHMUDDIN

Hotel view is great. Facilities are also good. Staffs are nice except for counter staff a bit cocky. This hotel is good especially for people who want privacy because it is away from the main street of Brestagi.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next time we will purchase in package booking. Now very expensive.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Bebin

Near the fruit market

there is no lift, for elderly mightbe difficult to reach 2nd and 3rd floor
Stayed 1 night in Aug 2018
Verified

8/10 Good

Hristo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a quiet area a bit out of the city of Berastegi. It has a resort atmosphere with a wonderful pool and amazing view.
Stayed 1 night in Jun 2018
Verified

8/10 Good

susi

Liked: Cleanliness, staff & service, property conditions & facilities

cukup menyenangkan

overall menyenangkan, hanya saja hotel ini tidak memiliki lift. akan lebih baik jika ada lift sehingga memudahkan bagi orang tua. apalagi hotel ini memiliki 3 lantai, cukup melelahkan bagi orang tua untuk naik turun 3 lantai. Wifi juga kalau bisa diperluas, karena hanya mencakup are lobby, di dalam kamar tidak tercover wifi.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Staff to Match

From the time we checked in until our departure, the staff was uniformly friendly, accommodating, and extremely helpful. The hotel is in excellent condition, the room generous, and the breakfast a feast. The only negative is that the WiFi did not serve the room, and we needed to go into the hallway or lobby for service. Other than that, the hotel can be recommended without reservations.
Stayed 1 night in Feb 2018
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Pleasant hotel.

Friendly and helpful staff. Not all spoke English but then I don’t speak Indonesian yet we still understood each other. No hot water at certain times and when it did, not a lot of pressure, and no internet in rooms, only in public areas. Meal portions were a bit small. Room service was quick. Could do with a folder in the rooms outlining what’s on offer and what to see and costs. Pretty good value though as it didn’t cost the earth.
Stayed 3 nights in Jan 2018
Verified

8/10 Good

jonwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Room grooming need improvement and price need adjustment for better values for the guest to stay, need some renovation for old rooms. For a better stay.
Stayed 1 night in Jul 2017
Verified

8/10 Good

NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Room, Wonderful Scenery & Great Breakfast

We enjoyed our stay at Sinabung Hills Berastagi. The room that I booked is so spacious (Superior Room). It could fit another 1-2 guest & you can request for the extra bed with reasonable price (it comes along with the breakfast buffet). There's no elevator here but it's not a problem to me (I believe it is due to its location that isn't far from volcanic Sinabung mountain). There's a wide selection of breakfast buffet, suits my taste. The hotel overall ambiance is great and the views are breathtaking. We even get the chance to watch the eruption of Mount Sinabung - It's an amazing sight & opportunity for me. Due to that, some area of the hotel especially the garden is covered with ashes (the hotel staffs work really hard to keep the place as clean as possible, we saw them cleaning & sweeping). Oddly, me & my family enjoyed experiencing this (however stay indoor during the eruption to prevent yourself getting caught with the ashes or dust. Keep your window closed to prevent the dust from getting inside your room). The room service is great, I ordered a meal at night. We'll definitely stay here if we come here again.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, Spacious Hotel.

No Wifi in the room. The internet Wifi only available in common area. Room is spacious. Normal Breakfast served.
Verified

8/10 Good

Penk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great scenery

It was a good stay for the price we paid. Thought it will be good if the staff could at least bring some assurance to hotel guests when.slight earthquake happened.
Verified

8/10 Good

Ooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean,comfortable and well maintained.

We enjoyed our stay at Sinabung Hills Berastagi,a well maintained resort with wonderful landscape and garden.Suitable for family with kids as there is a huge garden for them to play around.Nice swimming pool available but often the weather is too cold for us to swim.Hotel management told us that hot water bath supply only available from 5pm to 10pm,however upon my family request they are willing to help and open the hot water supple for us.Big room.Just the water stream for bathe was too weak.Restaurant provide nice local/chinese cooking but the western food was disappointing.