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NH Collection Bogotá Hacienda Royal

5.0 star property
Luxury hotel connected to a shopping centre in Bogotá with a full-service spa

Photo gallery for NH Collection Bogotá Hacienda Royal

Premium bedding, minibar, in-room safe, desk
Reception
Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
The current price is AU$115
19 Dec - 20 Dec

Explore the area

View map
Calle 114, 6-02, Bogotá, Distrito Capital, 110111
  • Place, Hacienda Santa Barbara Mall
    ‪1 min walk‬
  • Place, Fundacion Santa Fe de Bogota University Hospital
    ‪5 min walk‬
  • Place, Unicentro Bogotá
    ‪16 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room

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Superior Room

8.8 out of 10
Excellent
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Superior Room (Extra Bed 3 Adults)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Junior Suite, Kitchen (View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchen (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch with View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
LCD TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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About the area

Bogotá

You'll be connected to a shopping centre at NH Collection Bogotá Hacienda Royal, and within a short 5-minute stroll of Hacienda Santa Barbara Mall and Usaquén Park. Highlights at this luxury hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Dominiques, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. 172 square feet (16 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. On weekday mornings buffet breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .This 5-property class Usaquén hotel is 1.7 km (1 mi) from Unicentro Bogotá and 3.1 km (2 mi) from 93 Park.

What's nearby

  • Hacienda Santa Barbara Mall - 1 min walk - 0.1 km
  • Embassy of Canada - 3 min walk - 0.3 km
  • Fundacion Santa Fe de Bogota University Hospital - 5 min walk - 0.4 km
  • Embassy of Mexico - 5 min walk - 0.5 km
  • Unicentro Bogotá - 16 min walk - 1.4 km

Getting around

  • Estación Usaquén Station - 11 min walk
  • San Antonio Station - 23 min drive
  • Bogotá (BOG-El Dorado Intl.) - 42 min drive

Restaurants

  • ‪La Plaza De Andrés - ‬3 min walk
  • ‪Juan Valdéz Café - ‬1 min walk
  • ‪Jeno's Pizza - ‬3 min walk
  • ‪Hacienda Café - ‬3 min walk
  • ‪De Lolita - ‬3 min walk

About this property

NH Collection Bogotá Hacienda Royal

Luxury hotel connected to a shopping centre in Bogotá with a full-service spa
NH Collection Bogotá Hacienda Royal offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury NH Collection Bogotá Hacienda Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 5-star Bogotá hotel.

  • 82 guestrooms or units
  • 5 levels
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Bogotá Hacienda Royal offers 82 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 8:00 PM (USD 30 per day)
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dominiques

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Airport shuttle fee: USD 45.000 per vehicle (one way)
  • Nearby parking fee: USD 30 per day (328 ft away; open 8:00 AM to 8:00 PM)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hacienda Royal
Hacienda Royal Bogota
Hacienda Royal Hotel
Hacienda Royal Hotel Bogota
Hotel Hacienda Royal
Royal Hacienda Hotel
NH Collection Bogotá Hacienda Royal Hotel Bogota
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal
NH Collection Bogotá Hacienda Royal Hotel Bogotá
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
Hotel NH Collection Bogotá Hacienda Royal Bogotá
Bogotá NH Collection Bogotá Hacienda Royal Hotel
Hotel NH Collection Bogotá Hacienda Royal
Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Hotel
NH Collection Bogotá Hacienda Royal Bogotá
NH Collection Bogotá Hacienda Royal Hotel Bogotá

Frequently asked questions

What is the cancellation policy at NH Collection Bogotá Hacienda Royal?

NH Collection Bogotá Hacienda Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Bogotá Hacienda Royal?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at NH Collection Bogotá Hacienda Royal on 19 Dec 2025 start from AU$114.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at NH Collection Bogotá Hacienda Royal?

Yep, there is an onsite spa at NH Collection Bogotá Hacienda Royal. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

What makes NH Collection Bogotá Hacienda Royal a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at NH Collection Bogotá Hacienda Royal.

Is NH Collection Bogotá Hacienda Royal family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that NH Collection Bogotá Hacienda Royal is a hit with families.

Does NH Collection Bogotá Hacienda Royal serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:00 AM and 10:00 AM and weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at NH Collection Bogotá Hacienda Royal?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at NH Collection Bogotá Hacienda Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at NH Collection Bogotá Hacienda Royal?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

NH Collection Bogotá Hacienda Royal Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 484 out of 684 reviews
Rating 8 - Good. 133 out of 684 reviews
Rating 6 - Okay. 37 out of 684 reviews
Rating 4 - Poor. 13 out of 684 reviews
Rating 2 - Terrible. 17 out of 684 reviews

Reviews

10/10 Excellent

Bertram

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 5 nights in Sep 2025

10/10 Excellent

Napoleao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities
Great
Stayed 15 nights in Aug 2025

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to this property multiple times because it has an amazing location and the staff always go above and beyond.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location, many restaurants around
Stayed 5 nights in Aug 2025

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best service and super cozy.

Pedro and Anna were exceptional staff members and they took care of me to the best of their ability which was beyond most top hotels. It was perfectly situated and had many options available for food and entertainment and very safe. I would absolutely recommend this hotel to anyone and everyone. The hotel itself was very cozy and the breakfast was amazing.
Stayed 3 nights in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Gustavo, houston

Stayed 2 nights in Aug 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Service is spectacular, we had some small issues that were handled professionally. Anita, Juan David, Andres and Pedro are great, as well as Sarita, Mauricio and Edgar.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yevgen, Dubai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with direct access to Usaquen walking area
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Laura

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicolas

Stayed 1 night in Jul 2025

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay very much. The staff was very pleasant and accommodating. We stayed for 3 nights for our first round Then went on another trip and came back for 2 more nights. They were able to keep part of our luggage safely and reassign us the same room. The only thing that could have been better was that the hot water took a long time to reach the higher floors when showering early in the morning. Not at all a big deal though.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana, Las Vegas

Stayed 2 nights in Jul 2025

2/10 Terrible

SALEH

Stayed 7 nights in Jun 2025

10/10 Excellent

Luz, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and places arround
Stayed 3 nights in Jun 2025

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
An incredible experience in comfort. The location in northern Bogotá makes the experience even more complete, because of convenience to reach to important business centers, hospitals, shopping malls and some of the best restaurants in Bogotá. I was born in Bogotá, and have to say this hotel is one of the highlights of this vibrant city.
Stayed 6 nights in Jun 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is part of a shopping center (Hacienda Santa Barbara) and the restaurants in Usaquen are very close
Stayed 2 nights in May 2025

10/10 Excellent

Cristobal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well
Stayed 2 nights in Jun 2025

8/10 Good

Klaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

marvin, Blairsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. The hotel is connected to a shopping mall. Very safe area in Bogota
Stayed 2 nights in Jun 2025

10/10 Excellent

Maarten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel well situated and very good service !
Stayed 10 nights in Jun 2025