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Hotel San Francisco

3.0 star property
Hotel with free breakfast, steps from Torre Colpatria

Photo gallery for Hotel San Francisco

Lobby
Executive Double Room
Breakfast served
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View map
Carrera 10 No. 23-63, Bogotá, Distrito Capital, 110311
  • Place, Avenida El Dorado
    ‪2 min walk‬
  • Place, Torre Colpatria
    ‪2 min walk‬
  • Place, Plaza de Bolívar
    ‪17 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

Highlights

TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
Desk
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Fridge
TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 King Bed

Executive Triple Room

Highlights

TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Queen Beds OR 3 Single Beds

Executive Twin Room

Highlights

TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

Premium Double Room

Highlights

TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

Premium Single Room

Highlights

TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bogotá

Hotel San Francisco puts you in the heart of Bogotá, steps from Torre Colpatria and within a 10-minute stroll of Gonzalo Jiménez de Quesada Convention Center. Highlights at this hotel include free daily breakfast, a restaurant and free self-parking. .The restaurant, Molino de Pimienta, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. 75 square feet (7 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Free full breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 3-property class Santa Fe hotel include National Museum of Colombia and Cementerio Central.

What's nearby

  • Avenida El Dorado - 2 min walk - 0.2 km
  • Torre Colpatria - 2 min walk - 0.2 km
  • National Museum of Colombia - 8 min walk - 0.7 km
  • Plaza de Bolívar - 17 min walk - 1.5 km
  • Botero Museum - 7 min drive - 2.5 km

Getting around

  • La Sabana de Bogotá Station - 7 min drive
  • Estación Usaquén Station - 27 min drive
  • Bogotá (BOG-El Dorado Intl.) - 29 min drive

Restaurants

  • ‪Kokoriko - ‬3 min walk
  • ‪Oma Torre Colpatria - ‬4 min walk
  • ‪Salsamentaria el Bohemio - ‬3 min walk
  • ‪La Cucharita Colombiana - ‬4 min walk
  • ‪Cazuela La 24 - ‬1 min walk

About this property

Hotel San Francisco

Hotel with free breakfast, steps from Torre Colpatria
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 75 square feet (7 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel San Francisco. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 3-star Bogotá hotel is smoke free.

  • 126 guestrooms or units
  • 11 levels
  • 75 sq ft of conference space
  • 7 sq. m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel San Francisco offers 126 accommodations with minibars and a safe. Televisions come with cable channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Molino de Pimienta

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 75 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Francisco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
  • Resort fee: COP 3500 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 18.000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Diners Club.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Francisco Bogota
San Francisco Bogota
Hotel San Francisco Hotel
Hotel San Francisco Bogotá
Hotel San Francisco Hotel Bogotá
Hotel Hotel San Francisco
San Francisco
San Francisco Bogotá
Bogotá Hotel San Francisco Hotel
Hotel San Francisco Bogotá
Hotel Hotel San Francisco Bogotá

Frequently asked questions

What is the cancellation policy at Hotel San Francisco?

Hotel San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel San Francisco?

Yep, Hotel San Francisco has a free self car park.

Does Hotel San Francisco serve breakfast?

Yeah, complimentary full breakfast is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel San Francisco?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Hotel San Francisco?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel San Francisco?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel San Francisco?

No, pets and service animals are not allowed.

Hotel San Francisco Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 57 reviews
Rating 8 - Good. 19 out of 57 reviews
Rating 6 - Okay. 16 out of 57 reviews
Rating 4 - Poor. 6 out of 57 reviews
Rating 2 - Terrible. 7 out of 57 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Joanna

Stayed 2 nights in Nov 2018

10/10 Excellent

Mei Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This hotel's position is near Plaza de Bolivar, just walking 15 minutes. Face to San Diego TransMilenio Station, it's very convenience. And the hotel very cleanliness. I live in highest floor, the housekeeper named Carmen, she's very helpful. The receptionists can speak a little bit of English and they are very polite. The shower has hot water and hair dryer, it's very good. Next time, I will live again.
Stayed 10 nights in Jul 2018

10/10 Excellent

Jay, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in May 2018

8/10 Good

Pat S, Umina Beach Australia

Liked: Cleanliness, staff & service

1 odd k to Historic dist

Only 1 girl doing check ins so slow to check in. She allocated me a room road side which was extremely noisy I asked to move to back section but was advised no room (I was booked and paid for 3 nights) Next morning after breakfast I requested again and a different girl allocated me a room 2 doors up which had the double glazing so reasonable quiet, this room was vacant the previous night so a sleepless night could have been avoided. Rooms do not have aircon or heating. Room has a safe and cable tv with no english stations. Breakfast was included as was ok. Hotel area is a bit sus so commonsense required !! Wifi was intermitent . Staff were very helpful and friendly , except bad call in room allocation first night.
Stayed 3 nights in May 2018

8/10 Good

William

Good value

For the price, you can't beat it. Check in took a longer than it should and the bed was as hard as a rock, but the room was clean, albeit a bit dated. Hot water worked in shower, which was an improvement from when I stayed here last year.
Stayed 1 night in Feb 2018

4/10 Poor

Hans

Disliked: Staff & service, property conditions & facilities, room comfort

Did not get what I booked.

The confirmation mentioned a minibar, but the manager told me, no room has a minibar. Cheating the customer to get the booking. The breakfast had 3 options but very little was on the plate, left the dining room still hungry. The shower had a leak, even it had doors, the bathroom was flooded and water leaking into the room. The hot water in the shower went dry for 2 minutes until it came back, very inconvenient when just having shapood your hair. Towels where changed even they had a sign not to change and save water if you hang up the towels. There is a swich for the room light which cuts off the whole power in the room, so also for the bedside light and the power plugs. Had to take out the other light bulbs to just have light for the bedside light and the power plug. The area is not safe at night. For the way to the airport was only allowed to take the hotelcar, could not ask for taxi or arrange Uber. At the reception nobody spoke English, they had to call the manager, who could speak a little.
Stayed 7 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service

Decent for the price.

Decent hotel, not a 3-star, closer to 1.5 or 2. Bed was hard, very little water pressure in shower, no hot water, luke warm water at best. Staff was nice, area not so good, but overall not a bad value for the cost.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

It was a great value for the money. Hotel San Francisco was priced like a hostel with services like a hotel. It is an 11 storey building with a perfect view of the mountains and very easy access to downtown. The staff was very friendly and very helpful. Unfortunately, they don't speak English. Then again, most staff in most hotels in Bogota do not speak English. Freshly cooked breakfast served at your table for free is quite a nice amenity I do not recall ever seeing before. Full service restaurant, taxi to the airport, fully stocked bar in the room, and room service costs extra. Yes, it is close to the areas with prostitution and drugs. However, that will be the case with any hotel close to downtown. What major city doesn't have that problem?

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

The Hotel is close to differents turist places

Arount the hotel are not safety área. It is close to differents tourist places but at night is not safety.

8/10 Good

Karlos

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Great Staff!

Great staff, close to museums, points of interests and buses stations.

2/10 Terrible

yaoting

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

i like2party

Disliked: Staff & service

fantastic location

It was a great spot for street food. Just a few blocks from the big street market.

8/10 Good

fernanda EC

Liked: Cleanliness, staff & service, room comfort

quick trip 4 days

It was a very clean hotel, the people who work there are very nice. The only incovenient i found it was when we wanted to stay more days at the hotel, they weren't so clear about it and they charged me more than the agreement but in general it was a good place to stay.

2/10 Terrible

Richy, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

TERRIBLE !!!!!!!!!

Very noisy, the beds are extremely hard, and the costumer service was very rude and unprofessional!!!! The only reason why I opted to stay was because it was for one night and the hotel was clean. Definitely not worth the money.

8/10 Good

Governor Horton

Liked: Cleanliness, staff & service

A bargin in Bogota...

The staff was very supportive with tips on how to make it around time. Great customer service, and an excellent location to visit some sites which are in walking distance. The complimentary breakfast wasn't bad either. I'd recommend this hotel to those who want quality without paying an arm-and-a-leg. This is my hotel of choice while in Bogota.

2/10 Terrible

every nic has been used

Disliked: Staff & service, room comfort

hotel review

staff unable to speak english, central location however at night street is a bit dodgy. room was below average for executive suite. No hot water, very weak shower. room was old, dirty walls

2/10 Terrible

Delmo

Liked: Cleanliness
Disliked: Staff & service, room comfort

There is not a three-star hotel.

This hotel is not prepared to receive a tourist accustomed to three-star standard. The facts: Number 1. The network wi fi does not work. This is not possible. Number 2. As the wi fi did not work, I dealt with the manager to exchange for another service. I chose to wash and iron my clothes. The clothes come washed, but not ironed. Number 3. Is very clear that the hotel offers airport shuttles. Not true. The most that the hotel does is call a taxi that the guest has to pay. Number 4. The staff does not speak English. The staff needs more training in hospitality function.

8/10 Good

Graham, Vancouver, CANADA

Liked: Cleanliness, staff & service

Excellent service from staff and good quality room

The rooms are quite good for the price but the best thing about this hotel is the extremely friendly and helpful staff from the front desk to the bell boy. I arrived in a taxi without money to pay for it expecting the hotel to direct me to an ATM nearby. As there was none open in the area at that time of night, the staff at the front desk lent me money to cover the cab until I could get to an ATM later that evening. The staff was also extremely helpful in providing info, arranging for taxis and even helped me order delivery food as the hotel restaurant was closed at the time i wanted to eat.

4/10 Poor

Phil, Pompano,FL

Disliked: Staff & service, property conditions & facilities, room comfort

No maintenance or poor management !

I got at the hotel almost 2 :00 PM, at the room I had no papers saying what numbers to call if you want to talk to the front desk or make calls, the shower had no hot water, just after 4:00 PM I had it, I could not close the bathroom door, (door didn't fit the frame well), cant flush the toilette, (little water, slow flush and takes a long time to fill again), lights at the room was terrible, just a couple choices at the hotel restaurant and a poor breakfast. Day after I left and went to other place.

4/10 Poor

Verified traveller

Disliked: Room comfort
not a nice area, not really close to anything. no wifi in the rooms. construction everywhere.

8/10 Good

Dios es verdad

Liked: Cleanliness, staff & service, room comfort

the true in this place

This hotel in near to the banking area and to the commercials centers. You can have a good attention in this hotel and take a suitable brakfast, the lunch and the dinner no expensive. I walk and visit differents museus and take the cable car in one way and the funicular in the other way to visit monserrate hill and there appreciated the Bogota city. I, by my self, taked a tour in " trans Milleniun. I lived in bogotá a good experience and walked and bougth many books in "Severino place", went in the theatre in the 7th street

6/10 Okay

Javier, Dominican Republic

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Layover...

I had to stay in bogota for 1 night layover to conect next day to my final destination so i was looking for a cheap hotel to stay, so for the price i think it was ok, but i dont recomended for a long stay in bogota, cause its in the center but located in a bad area... no air conditioning, even if the wather was ok, i think its kind of weird a hotel without it... but everything else, bed, room, bath was ok so inst big deal for 1 night.

4/10 Poor

Sven, Panama City Panama

Disliked: Property conditions & facilities, room comfort

Not impressed

The standard must at least be close to described on internet

6/10 Okay

Verified traveller

Liked: Staff & service

Razoável

O hotel é considerado de médio conforto, o café da manhã oferecido é muito fraco com poucas opções e você não pode se servir a vontade pois o alimentos são oferecidos pelo atendente e regrado.
Stayed 3 nights in Mar 2024