Hotel Fénix Real

3.0 star property

Photo gallery for Hotel Fénix Real

Front of property
Lobby sitting area
Studio Suite
Double Room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221
  • Place, Avenida Chile Shopping Center
    ‪10 min walk‬
  • Place, Andino Shopping Center
    ‪5 min drive‬
  • Place, Movistar Arena
    ‪6 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪26 min drive‬

Room options

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Studio Suite

  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Bogotá

At Hotel Fénix Real you'll be within just a 15-minute stroll of Avenida Chile Shopping Center and Gimnasio Moderno. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. Each morning free full breakfast is offered between 7:30 AM and 9 AM. There's also the convenience of limited parking. .Attractions within a 30-minute walk of this 3-property class Barrios Unidos hotel include Andino Shopping Center and Movistar Arena.

What's nearby

  • Avenida Chile Shopping Center - 10 min walk - 0.9 km
  • Lourdes Square - 16 min walk - 1.4 km
  • Virrey Park - 4 min drive - 3.3 km
  • Andino Shopping Center - 5 min drive - 1.5 km
  • Movistar Arena - 6 min drive - 2.5 km

Getting around

  • Estación Usaquén Station - 12 min drive
  • La Sabana de Bogotá Station - 23 min drive
  • Bogotá (BOG-El Dorado Intl.) - 28 min drive

Restaurants

  • ‪Longos - ‬2 min walk
  • ‪Coctel del Mar - ‬5 min walk
  • ‪Empanadas Tipicas Agrocampo - ‬5 min walk
  • ‪Revolution Bar - ‬7 min walk
  • ‪Planta Cerveceria BBC - ‬5 min walk

About this property

Hotel Fénix Real

There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Fénix Real also features multilingual staff, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3-star Bogotá hotel is smoke free.

  • 23 guestrooms or units
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Fénix Real offers 23 accommodations with minibars. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Fénix Real Hotel
Hotel Fénix Real
Hotel Fenix Real Bogota
Hotel Fénix Real Bogotá
Hotel Fénix Real Hotel Bogotá

Frequently asked questions

What is the cancellation policy at Hotel Fénix Real?

Hotel Fénix Real offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Fénix Real?

Yep, Hotel Fénix Real has a free self car park. Onsite parking is limited.

Does Hotel Fénix Real serve breakfast?

Yeah, complimentary full breakfast is served daily from 7:30 AM to 9 AM.

Is there a free airport shuttle available at Hotel Fénix Real?

No, Hotel Fénix Real does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Fénix Real?

Check-in begins at 12:30 PM. Check-out time is noon.

Are pets allowed at Hotel Fénix Real?

No, pets are not allowed.

Hotel Fénix Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 18 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, súper recomendado

Muy buen servicio, las habitaciones estaban impecables y el desayuno súper completo. Muchas gracias por el excelente servicio
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...
Stayed 2 nights in Jan 2020
Verified

8/10 Good

BORIS EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y las instalaciones en general limpias con orden y aseo impecable.
Stayed 1 night in Jan 2020
Verified

8/10 Good

LouisBrito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good attention to guest Garage a little too small
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Andrea

Disliked: Staff & service, room comfort
La ubicación de habitación fue confusa, nunca fueron claros con los horarios para desayunos
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un excelente lugar para hospedarse, muy privado y tranquilo. Muy limpio y el personal ofrece un excelente servicio.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Juan Carlos

Liked: Cleanliness
Disliked: Room comfort

Ingreso de personas a la madrugada

Ingreso de personas en horas de la madrugada interrumpiendo el descanso de los demás huéspedes.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio

Muy buena ubicación, muy buen servicio, la habitación cómoda y el desayuno muy completo, sin dudar cuando vuelva a Bogotá me hospedaré nuevamente allí
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado.

Pésimo hotel, la atención es demasiado mala, las instalaciones están deterioradas, el aseo es deficiente. Las tuberías no funciona. No entregan el comprobante de pago toca exigirlo y cuando se hace se molestan. Debe ser la última opción de alojamiento.
Stayed 1 night in Oct 2019
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, lovely staff,
Stayed 1 night in Sep 2019
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y bueno el servicio..
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel económico bien ubicado

Buen servicio, el personal siempre dispuesto a ayudar
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, muy recomendado

El hotel es muy bueno, es comodo limpio, ma atención es muy buena. Pensé que se escucharía mucho ruido pero no fue así, es muy tranquilo en realidad. La ubicación es muy buena. Solo creo que deberían mejorar el desayuno, dar mas opciones, no solo un tipo de huevos o no solo huevos, cambiar la arepa y servirlo un poco mas bonito. Nada más.
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Gerson Hair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No son claros con los pagos adicionales que se presentan. Si hay que pagar por algo o un daño. Se hace pero deben ser claros con las políticas. Dan la sensación de que no son reales.
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

para una noche no más

Muy normal, a la hora sólo tenían disponible un apartaestudio cruzando la calle. Amplio pero la cama algo incómoda, las toallas no muy buenas y el desayuno muy básico. Tiene parqueo psra unos 5 vehículos.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Katherina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruidoso

Hacia demasiado ruido y estaba sucio
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y muy buena atención y limpieza. Instalaciones un poco antiguas pero las remodelaciones lonhace ver bien
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno lo unico es no cambian el desayuno puro huevo revueltos todos los días
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atención del personal, hubo un tema referente a los desayunos por ser días festivos pero al final resolvieron y me hicieron un descuento en la tarifa de la primera noche. Si me preguntaran si volvería a ir, mi respuesta sería "SI".
Stayed 8 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Helpful staff, willing to go above and beyond, but hotel resources are limited.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveller

El personal es muy amable.
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Enar

Liked: Cleanliness, staff & service, room comfort
El hotel esta muy bien ubicado, las instalaciones son decentes, sin embargo están deterioradas y se nota la falta de renovación. En cuanto al personal puede decir que son amables y cordiales. Otro factor que note mucho en esta estancia fue el ruido.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Second time staying here and keep coming back.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bogota surgery stay

very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Stayed 4 nights in Sep 2018