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Playa Tortuga Hotel Beach And Resort

4.0 star property

Photo gallery for Playa Tortuga Hotel Beach And Resort

Presidential Suite, 1 Bedroom, Beach View | Beach/ocean view
Presidential Suite, 1 Bedroom, Beach View | Living area
Junior Suite
Terrace/patio
Ecotours

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Camino A Playa Bluff Y P Creek, Bocas del Toro, Bocas del Toro, 0
  • Place, Tortuga Beach
    ‪1 min drive‬
  • Place, Istmito Beach
    ‪5 min drive‬
  • Place, Paunch Beach
    ‪7 min drive‬
  • Airport, Bocas del Toro (BOC-Bocas del Toro Intl.)
    ‪9 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, Beach View

Presidential Suite, 1 Bedroom, Beach View

Presidential Suite, 1 Bedroom, Beach View

  • Beach view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Bedroom, Beach View

Superior Suite, 1 Bedroom, Beach View

Superior Suite, 1 Bedroom, Beach View

  • Beach view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds, Beach View

Standard Double Room, 2 Queen Beds, Beach View

Standard Double Room, 2 Queen Beds, Beach View

  • Beach view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Beach View

Junior Suite, 1 King Bed with Sofa bed, Beach View

Junior Suite, 1 King Bed with Sofa bed, Beach View

  • Beach view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Bocas del Toro

A family-friendly stay in Bocas del Toro awaits you at Playa Tortuga Hotel Beach And Resort. Within a 5-minute stroll you'll find Tortuga Beach and Istmito Beach within a 20-minute walk. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a marina. .The restaurant, Naguas, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and massage/treatment rooms. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 4-property class Bocas del Toro hotel, you'll find Starfish Beach.

What's nearby

  • Tortuga Beach - 1 min drive - 0.4 km
  • Istmito Beach - 5 min drive - 2.2 km
  • Paunch Beach - 7 min drive - 3.2 km
  • Lil' Spa Shop by the Sea - 9 min drive - 4.3 km
  • Bolivar Park - 10 min drive - 4.6 km

Getting around

  • Bocas del Toro (BOC-Bocas del Toro Intl.) - 9 min drive

Restaurants

  • ‪Dosha Organic cafe - ‬16 min walk
  • ‪Tequila Republic - ‬7 min drive
  • ‪Mana Bar and Restaurant - ‬6 min drive
  • ‪Cosmic Crab - ‬7 min drive
  • ‪Pipa Beach Bar - ‬3 min walk

About this property

Playa Tortuga Hotel Beach And Resort

Playa Tortuga Hotel Beach And Resort offers its guests a marina, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Playa Tortuga Hotel Beach And Resort. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star Bocas del Toro hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Playa Tortuga Hotel Beach And Resort offers 117 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. This Bocas del Toro hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PAB 14 to 20 for adults and PAB 6 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Naguas

Things to do

  • 2 outdoor pools
  • Boat and paddles
  • Children's pool
  • Ecotours
  • Gym
  • Kayaking
  • Motor boating
  • Rowing/canoeing
  • Sailing
  • Volleyball
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: PAB 35
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PAB 40.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Tortuga Hotel Beach And Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 14.00 to 20.00 for adults and PAB 6.00 to 15.00 for children
  • Airport shuttle fee: PAB 5.35 per person (one-way)
  • Airport shuttle fee per child: PAB 5.35 (one-way), (from 2 to 12 years old)
  • Early check-in fee: PAB 35 (subject to availability)
  • Late check-out fee: PAB 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property Registration Number 155719417

We should mention

  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Tortuga
Playa Tortuga Hotel Beach Resort Bocas Del Toro
Playa Tortuga Beach Bocas Del Toro
Playa Tortuga Hotel Beach & Resort
Playa Tortuga Hotel Beach & Resort Bocas Del Toro
Playa Tortuga Bocas Del Toro
Playa Tortuga Hotel Beach And Resort Hotel
Playa Tortuga Hotel Beach And Resort Bocas del Toro
Playa Tortuga Hotel Beach And Resort Hotel Bocas del Toro

Frequently asked questions

Is parking available at Playa Tortuga Hotel Beach And Resort?

Yep, Playa Tortuga Hotel Beach And Resort has a free self car park.

Are there any beaches close to Playa Tortuga Hotel Beach And Resort?

Yep, Playa Tortuga Hotel Beach And Resort is a short 4-minute walk from Tortuga Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find water sports equipment and motor boats.

Does Playa Tortuga Hotel Beach And Resort have a pool?

Playa Tortuga Hotel Beach And Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Playa Tortuga Hotel Beach And Resort a romantic place to stay?

Ocean-view dining and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Playa Tortuga Hotel Beach And Resort.

Is Playa Tortuga Hotel Beach And Resort family-friendly?

You bet! With amenities such as a children's pool, laundry facilities and a deli, it's no surprise that Playa Tortuga Hotel Beach And Resort is a hit with families.

Does Playa Tortuga Hotel Beach And Resort serve breakfast?

Yeah, buffet brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Playa Tortuga Hotel Beach And Resort?

No, but there's an airport shuttle that runs from 7:00 AM - 7:00 PM on request for a fee.

Is there a bar or restaurant at Playa Tortuga Hotel Beach And Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Playa Tortuga Hotel Beach And Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Playa Tortuga Hotel Beach And Resort?

No, pets and service animals are not allowed.

Playa Tortuga Hotel Beach And Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 131 out of 446 reviews
Rating 8 - Good. 154 out of 446 reviews
Rating 6 - Okay. 85 out of 446 reviews
Rating 4 - Poor. 54 out of 446 reviews
Rating 2 - Terrible. 22 out of 446 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot friendly staff!!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Such an amazing place to stay! The staff were incredibly friendly and our room was so comfortable. The location is perfect with great beach access.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Claudia

Liked: Cleanliness
Great please to rest and good amenities.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and helpfull
Stayed 9 nights in Mar 2023
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service
The breakfast was very good, lots of variety. The hotel was good for our 2 night stay. The staff was very helpful and gracious.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very large room. A couch and TV at the entrance and a big king size bed with a lovely balcony overlooking the ocean in a separate room. The bed was super comfy. The pool is large, clean and warm.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited during rainy season. Fabulous views, staff, bed, linen, pillows, AC, pool, outside over-the-water restaurant/bar, & beach area. Room w/broken sliding door. Recommend: replace room curtains, deep cleaning floor into corners, sweep bugs (lots of flies). Honors jubalido (resident senior discount).
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Judson

Liked: Cleanliness
The hotel has a great location but it is very much in need of an update. I was also told it is for sale which is why nothing is being done. The breakfast is horrible and the food was very inconsistent. The ladies at the front desk were very helpful and friendly.
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Cyrill

Disliked: Property conditions & facilities, room comfort

No good value for money

friendly and supportive staff. But bad value for money. Breakfast very limited and always missing items. Quality and choice for lunch / dinner max. Medium. Beach at the hotel not swimmabe really.
Stayed 5 nights in Mar 2024
Verified

8/10 Good

michael

Liked: Staff & service, room comfort
They have a problem with the water
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Dan

Disliked: Amenities, property conditions & facilities
I din't like at all .Very expence
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Maritzel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I am sure at one point in time, this was an A rated resort. It is very obvious that the property has not been kept up since it opened. The curtain in my room was torn, sliding glass in bathroom did not work and was falling apart, every time I showered it flooded, the furniture was old, discolored, and falling apart, the grass was unkept, weeds were even growing in the sand. I could go on and on. However, I will say that the staff and the food was the best thing about this property.
Stayed 2 nights in Jun 2023
Verified

2/10 Terrible

Sai

Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at Playa Tortuga was unfortunately very disappointing. From the moment we checked in, it was clear that the property is poorly maintained. The overall cleanliness of the place was lacking, especially in the rooms and bathrooms. The bathroom was in unacceptable condition—there was no shower head, visible stains on the walls and fixtures, and we even encountered roaches, which was extremely unpleasant and concerning. The room itself did not feel clean or well cared for, which made the stay uncomfortable. Basic maintenance and hygiene standards were clearly not met. For a hotel that markets itself as a relaxing place to stay, this was far from the experience we expected. The food was average at best. While it was edible, it did not stand out in terms of quality or variety. To make matters worse, on the day of checkout, we went for breakfast at 7:30 AM and were told that breakfast was not available, even though the hotel states that breakfast starts at 7:00 AM. It appeared that service only begins once more guests arrive, which is very inconvenient for travelers with early plans. Overall, this stay was a letdown due to poor cleanliness, lack of proper maintenance, and inconsistent service. Based on our experience, I would not recommend Playa Tortuga to anyone, and we would not consider staying here again.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Ameth

Disliked: Staff & service
We understand that as any resort they had safety policies but having 4 small kids and being unable to stay all together in the same room is ridiculous. I stayed in this resort many times for years and they couldnt fix anything to acomodate my kids leaving me to the search of a new place to stay with them. I hope they return to their old management or do something different because I could never ever return to this hotel and I would never ever recommend anybody to stay there. Im sure Im not the only one who has something to say about it.I would rather stay on the street if it was my only option. very very dissapointed
Verified

2/10 Terrible

Grisselle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein grauenhaftes Hotel. Auf gar keine Fall weiter zu empfehlen. Nichts was dort angeboten wird, hat Bestand. Weder der Pool der völlig verdreckt ist noch gibt es eine Spiel Ecke für Kinder. Einfach nur eine pure Enttäuschung dieses Hotel.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Salvador

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La piscina sucia e inutilizable. El comedor interior cerrado en obras. No habia nevera en la habitacion con el calor de la zona. Agua no apta para beber y ausencia de botellas en la habitacion ni maquinas proveedoras de bebidas. Menu poco variado y siempre el mismo. Desayuno muy limitado sin posibilidad de pedir otras cosas.
Stayed 6 nights in Jun 2023
Verified

4/10 Poor

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel está descuidado y abandonado con piscina q no se puede usar Pocas opciones de comida y repetidas Sin opciones de transporte Sin neveras en la habitación
Stayed 6 nights in Jun 2023
Verified

8/10 Good

JARED EFRAIN BUSTAMANTE

Liked: Cleanliness, staff & service
Las habitaciones están bien las albercas están bien funciona muy bien el Aire Acondicionado y tienes muy buen internet prácticamente en todo el hotel, lo que no me gustó fue que tienen un grave problema de presión de agua hay momentos en los que No sale agua en el baño siempre regresa pero por momentos te quedas sin agua, la playa que tiene no está tan buena ya que prácticamente no hay playa , el desayuno que te ofrece es igual a cualquier hotel de cadena y si estás 8 días como yo desayunas lo mismo siempre no hay mucha diferencia, el menú para comer o cenar está un poco limitado es mejor salir al pueblo a comer, y si quieres unos tragos solo tienen la mitad de lo que ofrece la carta.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very big, the staff are extremely friendly and helpful, overall it was clean and if you needed help with a problem it was taken care of. The food was okay and they will try to accommodate any wishes you might have, the downside was the food might not be as hot by the time you get it at your table. Would I come back yes but not at any holiday time as it might get to noisy and as this hotel is very big a lot of guests.
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Antonio

Disliked: Staff & service, amenities
the menu provided was substandard, the fact that we added breakfast and dinner included in our packages should not mean that the menu should be less than the actual menu.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bien ubicada
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. We felt taken care of and were helped at every turn. The hotel had what we needed, but it was the staff that made it special, specifically the help from the front desk.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

El hotel le pesan los años, pero se nota el esfuerzo por mantenerlo y se pasa muy bien. Iveth de recepción te hace sentir en casa. Donde esta ubicado el hotel es lo máximo un hotel privilegiado en locación.
Stayed 3 nights in Apr 2022