2/10 Terrible
karen
28 Oct 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We booked this hotel for 2 nights Fri- sun we had stayed here a few years ago and found it pleasant at the time,this time however within a few hours I was looking online for another hotel, we checked in at the appointed time of 3pm and found the room absolutely freezing the heating wasn’t on so I went and asked reception about the heating to be told they don’t heat the back part of the house in the week and gave us a fan heater they said it comes on around 6.30 it’s almost the end of October and it’s cold there was a lot of mould in the shower basin and no where really to store our toiletries there were 2 small shelves beside the beds but it couldn’t hold everything so we had to use our suitcase as a shelf again with the bathroom no where for toiletries so they stayed in our toiletries bag on the floor maybe I’m being picky but I didn’t fancy leaving them on the toilet basin the toilet and seat were very loose and shifted when sitting down the blinds didn’t come all the way so there was a gap at the side which let in too much light and mostly the shower was scalding hot it went from 38-30 but still we spent a good 15 minutes trying to regulate it to cooler but it didn’t happen there was only a sign warning us of the sink hot water it couldn’t be used, the heating still not on at 8pm still cold room I went back to ask to be told that she would leave a note she also said people always complain they’re cold but they still leave doors open as front door open
karen
Stayed 2 nights in Oct 2025
