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Serways Hotel Lüneburger Heide West

Property class: 3

Photo gallery for Serways Hotel Lüneburger Heide West

A McDonald's restaurant with a counter, menu boards, and a sign indicating it's a test location.
A hotel lobby with a reception desk, a staircase, and a coffee shop area.
A parking area with two cars, surrounded by trees and a clear sky.
An indoor dining area with tables and chairs, large windows, and a view of the outside parking area.
A hotel room with a TV mounted on the wall, a bedside table with a lamp, and a wooden wardrobe with a hanger.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Bar
The current price is AU$164
includes taxes & fees
25 Sept - 26 Sept

Explore the area

View map
An der A7, Im Brunautal West 1, Bispingen, 29646
  • Place, Snow Dome
    ‪15 min walk‬
  • Place, Das Verruckte Haus
    ‪1 min drive‬
  • Place, Lüneburg Heath Nature Park
    ‪3 min drive‬
  • Airport, Hamburg Finkenwerder Airport (XFW)
    ‪70 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with a large bed, two bedside lamps, a wall art piece, and a window with curtains.

Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a large bed, two bedside lamps, a wall art piece, and a window with curtains.

Standard Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

A neatly made bed with two pillows, a wooden headboard, and two wall-mounted reading lamps.

Standard Quadruple Room

7.8 out of 10
Good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

About the area

Bispingen

At Serways Hotel Lüneburger Heide West you'll be within a 20-minute stroll of Snow Dome and Das Verruckte Haus. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a coffee shop/cafe and a lift. Each morning buffet breakfast is served between 6 AM and 11 AM. .In proximity to this 3-property class Bispingen hotel you'll find Heide-Park.

What's nearby

  • Snow Dome - 15 min walk - 1.3 km
  • Ralf Schumacher Kartcenter - 18 min walk - 1.5 km
  • Das Verruckte Haus - 1 min drive - 1.7 km
  • Abenteuer Labyrinth - 1 min drive - 1.7 km
  • Lüneburg Heath Nature Park - 3 min drive - 3.6 km

Getting around

  • Soltau (Han) Nord Station - 16 min drive
  • Hamburg Finkenwerder Airport (XFW) - 61 min drive

Restaurants

  • ‪Serways Raststätte Lüneburger Heide West - ‬1 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Coffee Fellows - ‬1 min walk
  • ‪Timberjacks Bispingen - ‬19 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Serways Hotel Lüneburger Heide West

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Serways Hotel Lüneburger Heide West also features an ATM and a lift. Free self parking is available.

This 3-star Bispingen hotel is smoke free.

  • 27 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Serways Hotel Lüneburger Heide West offers 27 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 7.99 for adults and EUR 7.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.99 for adults and from EUR 7.99 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Serways Hotel Lüneburger Heide West Bispingen
Serways Lüneburger Heide West Bispingen
Serways Lüneburger Heide West
Serways Luneburger Heide West
Serways Hotel Lüneburger Heide West Hotel
Serways Hotel Lüneburger Heide West Bispingen
Serways Hotel Lüneburger Heide West Hotel Bispingen

Frequently asked questions

What is the cancellation policy at Serways Hotel Lüneburger Heide West?

Serways Hotel Lüneburger Heide West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serways Hotel Lüneburger Heide West?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Serways Hotel Lüneburger Heide West on 25 Sept 2026 start from AU$164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serways Hotel Lüneburger Heide West?

Yep, Serways Hotel Lüneburger Heide West has a free self car park.

Are there any beaches close to Serways Hotel Lüneburger Heide West?

The closest beach to Serways Hotel Lüneburger Heide West is Hundestrand (15 km).

Does Serways Hotel Lüneburger Heide West serve breakfast?

You bet, buffet brekkie is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Serways Hotel Lüneburger Heide West?

No, Serways Hotel Lüneburger Heide West does not offer an airport shuttle service.

Is there a bar or restaurant at Serways Hotel Lüneburger Heide West?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Serways Hotel Lüneburger Heide West?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Serways Hotel Lüneburger Heide West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 258 reviews
Rating 8 - Good. 109 out of 258 reviews
Rating 6 - Okay. 58 out of 258 reviews
Rating 4 - Poor. 11 out of 258 reviews
Rating 2 - Terrible. 4 out of 258 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ebbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location close to the motorway but easy access, great rooms, great service, basic foood and drinks.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Mark

Good clean and practical accomadation.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop for the night. Could have been a little cleaner, but otherwise good.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Christin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good for an overnight stay by the road

No noise from the road, but a lot of noise from the fan in the bathroom. Clean place and room, but too hard beds.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Per

Disliked: Staff & service
Not relevant for me
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Lars Goeran

Liked: Cleanliness, property conditions & facilities
The check-in was chaotic and took more than 15 minutes. The man at the counter, who also sold coffee and snacks, first mixed me up with another guest with a similar name. Then he couldn't find my reservation in the computer and had to call his boss for help. At the end he couldn't see that I had already paid through Expedia and had to call his boss again. The breakfast at the autobahn stop was not that great. Good restaurants are in the village 2 miles away.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Direkt an der Autobahn, als Übernachtungsmöglichkeit auf der Durchreise völlig ok.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Torbjørn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flott opplevelse. Reine fine rom.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Bent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nyrenoveret. Roligt. Let parkering. Simpel morgenmad
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Trude

Liked: Cleanliness
Disliked: Staff & service
Oppholdet var greit for kun en natt, lading til Elbil var det også. var litt kaldt på rommet og harde madrasser
Stayed 1 night in May 2026
Verified review

6/10 Okay

Henrik

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Vi valgte hotellet fordi det lå tæt på Heide Park. Det var fint værelse selvom der var lidt speciel lugt på værelset. Indtjekning var lidt besværet af at de hverken kunne tysk eller engelsk i receptionen og det samme gælder damen der gik rundt og tjekkede værelser for rengøring. Værelset var dejlig lydisoleret fra vejen så intet hørtes, desværre virkede AC ikke, så der var mega varmt på værelset da maskinen bare larmede, men reelt ikke kølede rummet ned, så begrænset med søvn. Dog ikke sikkert de andre værelser havde samme problem med AC, så vil ikke udelukke at det kunne benyttes en anden gang igen.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ligger på motorvejen så bed om et værelse ind mod skoven for at undgå larm. Rene og pæne nye værelser med det basale. Kan parkere bagved så man kan se sin bil fra værelset. Der findes Ionity opladnings muligheder på matriklen.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Torfinn

Liked: Cleanliness, property conditions & facilities
Alt var som forventet, rent og pent. Vi har benyttet dette hotellet mange ganger ,og vi er altid fornøyd. Betjeningen er hyggelig og hjelpsome. Til nå super fornøyd
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nahegelegener See öädt für einen Rundgang ein zum Füsse vertretten. 2 min. vom Hotel am See mit Spielplatz etc.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kedelig morgenmad uden drikkevarer udover en kop kaffe/te
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Viveca

Liked: Cleanliness, property conditions & facilities
Hoppade över frukosten
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Yoakim

Liked: Cleanliness, property conditions & facilities
Bedrövlig frukost!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Carsten

Liked: Cleanliness, amenities
La chambre était bon mais il n’y a pas d’eau chaude pour la douche à 7 heures du matin
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lasse

Liked: Cleanliness, staff & service, amenities
Rent og venlig betjening
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Per

Liked: Room comfort
Hade ej frukost
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer gut gestaltet mit sehr schönem Bad, Alles absolut sauber und gepflegt.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Keijo

Liked: Cleanliness, staff & service, amenities
Hyvin oli kaikki.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Ywon

Disliked: Staff & service, amenities
Rummet kostade alldeles för mycket, med tanke på standarden. Mögel lukten i badrummets ventilation var vidrig. Restaurangen var bara en sunkig vägkrok. Wifi för svag, för att fungera.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Bernhard

Liked: Cleanliness
Die Zimmer sind sauber, aber die Matratzen könnten eine Auffrischung vertragen. Die Heizung war leider nicht so besonders und da es im Bad keinen eigenen Heizkörper gibt, ist es dort mit dem gefliesten Boden auch sehr schnell kalt. Die Tür ist immer offen, was mich ehrlich gesagt etwas bedenklich stimmt. Jeder kann in den Hoteltrakt ohne das es geprüft wird, warum dann ein Kartenleser an der Tür ist, ist mir unklar. Das Personal war bemüht aber es dauert bis der CheckIn und der CheckOut erfolgt sind. Hier ist noch Luft nach oben.
Stayed 1 night in Nov 2025