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Norfolk Hotel

Hotel in Birmingham, near Utilita Arena Birmingham

Choose dates to view prices

Reviews
4.8

Popular amenities

Check out the area

Map
267 Hagley Road, Birmingham, West Midlands, B16 9NA
  • Popular LocationBroad Street3 min drive
  • Popular LocationUtilita Arena Birmingham4 min drive
  • Popular LocationUniversity of Birmingham5 min drive
  • AirportBirmingham (BHX)33 min drive

Room options

Premier Double

  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Premier Twin

  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Double

  • Sleeps 2
  • 1 Double Bed

Standard twin

  • Sleeps 2
  • 2 Single Beds

About the area

Birmingham

At Norfolk Hotel you'll be 2.6 km (1.6 mi) from Utilita Arena Birmingham and 2.7 km (1.7 mi) from University of Birmingham. .Attractions within a 10-minute drive of this Edgbaston hotel include Broad Street and International Convention Centre.

What's nearby

  • Broad Street - 3 min drive
  • Utilita Arena Birmingham - 4 min drive
  • International Convention Centre - 4 min drive
  • The Mailbox - 5 min drive
  • University of Birmingham - 5 min drive

Getting around

  • Birmingham Five Ways Station - 3 min drive
  • Edgbaston Village Station - 20 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • Colbeh, Persian Kitchen & Bar - 10 min walk
  • The Green Man - 17 min walk
  • Shiraz - 12 min walk
  • White Swan - 15 min walk
  • The Plough Harborne - 17 min walk

About this property

Norfolk Hotel

Hotel in Birmingham, near Utilita Arena Birmingham
  • 116 guestrooms or units
Norfolk Hotel offers 116 accommodations.

Languages

English, Hebrew, Hindi, Icelandic, Spanish

Policies

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    Property is also known as

    Norfolk Hotel Birmingham
    Norfolk Birmingham
    Norfolk Hotel Hotel
    Norfolk Hotel Birmingham
    Norfolk Hotel Hotel Birmingham

    Frequently asked questions

    What is the cancellation policy at Norfolk Hotel?

    Norfolk Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Is there a free airport shuttle available at Norfolk Hotel?

    No, Norfolk Hotel does not offer an airport shuttle service.

    Norfolk Hotel Reviews

    Reviews

    4.8
    Rating 10 - Excellent. 0 out of 40 reviews" "
    Rating 8 - Good. 9 out of 40 reviews" "
    Rating 6 - Okay. 12 out of 40 reviews" "
    Rating 4 - Poor. 5 out of 40 reviews" "
    Rating 2 - Terrible. 14 out of 40 reviews" "

    4.4/10

    Cleanliness

    5.0/10

    Staff & service

    4.6/10

    Property conditions & facilities

    Reviews

    2/10 Terrible

    Dobs

    Disliked: Cleanliness, staff & service, room comfort
    Horror experience.
    I would not recommend this Hotel under any circumstances unless you don't mind staying in a hotel with streaming damp, paper hanging off the walls, surly staff, watching some rather unsavoury guests drinking in the car park at 8am, being disturbed by 'hoodies' in the night making noise! It really was that bad. We were told we had to pay for a breakfast when it was already paid for. We have stayed at this hotel in the near past and it is a real shame to see it go down the tubes as it has. They will not get another penny out of me, sorry Norfolk I just don't know how you dare charge,

    2/10 Terrible

    Ella643

    Disliked: Cleanliness, staff & service, room comfort
    ABSOLUTELY AWFUL
    Dirty, Poorly kept hotel. Woken every morning by loud banging and drilling. Hotel looked so dirty I didn't want to touch anything. Staff were un-helpful and rude and the customer service was some of the worst I've ever encountered.

    2/10 Terrible

    john harrow

    Disliked: Cleanliness, staff & service, room comfort
    slum in middle of hagley rd
    broken bed,broken window.dirty room..unfriendly staff..

    2/10 Terrible

    Badger

    Disliked: Cleanliness, staff & service, room comfort
    Unclean
    We booked in were directed to the lift, the corridors were filthy with wall paper falling off the walls the carpets were patched with tape which was pealing away and dangerous. On entering the room we found that the curtain was just hanging and could not be drawn, the ensuite was in a cupboard and grimy with mould - we simply walked out and left the hotel we could not spend a night there

    2/10 Terrible

    Bexismaname

    Disliked: Cleanliness, staff & service, room comfort
    Diabolical stay appalled by the staff and hotel no stars deserved
    1st room had a broken bed and wires hanging from the bathroom ceiling. I had to argue with the recptionist to give me another room i got another room to my amazment it was worse then the first it had a dirty shower and wash basin, a table on top of the watdrobe, doodles all over the walls, uncovered wires on the ceiling and the heating did not work. After complaining a second time i did not get a room change but was told by the receptionist that they do not get anything out of me bein happy or annoyed with the hotel and i should just take the electric heater

    2/10 Terrible

    Disgusted stayer222

    Disliked: Cleanliness, staff & service, room comfort
    AVOID AT ALL COSTS
    Avoid this hotel i know it's cheap but it is horrendous i have stayed in many hotels and never said a bad word but this hotel is disgusting, firstly arrived got to my room which looked like something from steptoe and son with dirty bed sheets on the single bed stained carpets and ripped furniture i managed to get moved to another room with clean linen but it was still awful ripped sheets, brokend furniture. The communual areas are tatty this place just really needs to be shut down. in summary AVOID

    8/10 Good

    daveishere

    Liked: Cleanliness
    Good, Cheap Room for the Night
    Paid £23 for a room on New Years Eve, hotel was only 5-10 minute drive from Broad Street (B'ham) so perfect location for the nightlife. Room was clean, bathroom looked newly refurbished. Couldn't ask for anything else really for the price! Would return!

    2/10 Terrible

    Josie.

    Disliked: Cleanliness, staff & service, room comfort
    Never again!!
    As an independent single woman I thought the hotel was a disaster. Tv did not work, Bed was dirty, Bathroom had been refurbished, but overall not a good experience.

    6/10 Okay

    Reknak

    Liked: Staff & service
    Disliked: Room comfort
    Cheap weekend away
    Good value for money, the room had everything you would need for a short weekend break. Parts of the hotel need a bit of TLC and the decor is a bit dated, the room itself was comfortable. For the price, no complaints.

    8/10 Good

    Anonymous

    Liked: Cleanliness, staff & service
    Staff were polite&friendly but
    Staff were polite&friendly but hotel is in bad need of a refurb...the rooms are clean but desperately need updating..however good location for birmingham and free parking.