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Kemena Plaza Hotel

3.0 star property

Photo gallery for Kemena Plaza Hotel

Exterior
Breakfast, lunch, dinner served; Regional cuisine
Reception
Reception
Poolside bar

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is AU$86
includes taxes & fees
4 Apr - 5 Apr

Explore the area

View map
No. 116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Sarawak, 97000
  • Place, Tua Pek Kong
    ‪5 min walk‬
  • Place, Pasar Utama Bintulu
    ‪6 min walk‬
  • Place, The Spring
    ‪2 min drive‬
  • Airport, Bintulu (BTU)
    ‪16 min drive‬

About the area

Bintulu

At Kemena Plaza Hotel you'll be within just a 10-minute stroll of Tua Pek Kong and Pasar Utama Bintulu. Highlights at this hotel include a restaurant, an outdoor swimming pool and a sauna. .The restaurant, Orchid Garden, serves Regional cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .With a stay at this 3-property class Bintulu hotel, you'll be 2.1 km (1.3 mi) from The Spring and 4.2 km (2.6 mi) from Assyakirin Commerce Square.

What's nearby

  • Tua Pek Kong - 5 min walk - 0.4 km
  • Pasar Utama Bintulu - 6 min walk - 0.6 km
  • The Spring - 2 min drive - 1.4 km
  • Assyakirin Commerce Square - 5 min drive - 4.3 km
  • Tanjung Batu Beach - 8 min drive - 6.1 km

Getting around

  • Bintulu (BTU) - 21 min drive

Restaurants

  • ‪Sea View Restaurant - ‬3 min walk
  • ‪Spring Garden Cafe - ‬2 min walk
  • ‪King Hua Cafe & Restaurant - ‬3 min walk
  • ‪泉源茶室 - ‬2 min walk
  • ‪ABIDA CAFE - ‬2 min walk

About this property

Kemena Plaza Hotel

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Kemena Plaza Hotel offers its guests a kids' pool, an outdoor pool, and a sauna. Kemena Plaza Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities.
  • 160 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Dining venue
Kemena Plaza Hotel offers 160 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Orchid Garden

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kemena Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 20 for adults and from MYR 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel
Kemena Plaza Bintulu
Kemena Plaza
Kemena Hotel Bintulu
Margherita Plaza Hotel
Kemena Plaza Hotel Hotel
Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel Hotel Bintulu

Frequently asked questions

What is the cancellation policy at Kemena Plaza Hotel?

Kemena Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kemena Plaza Hotel?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Kemena Plaza Hotel on 4 Apr 2026 start from AU$86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Kemena Plaza Hotel?

The closest beach to Kemena Plaza Hotel is Tanjung Batu Beach (4.6 km).

Does Kemena Plaza Hotel have a pool?

Kemena Plaza Hotel has an outdoor pool and a kids' pool.

Does Kemena Plaza Hotel serve breakfast?

You bet, buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Kemena Plaza Hotel?

No, Kemena Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kemena Plaza Hotel?

Yep, you can grab a meal at Kemena Plaza Hotel's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Kemena Plaza Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Kemena Plaza Hotel?

No, pets and service animals are not allowed.

Kemena Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 5 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

norliza

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good job
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Disappointed

Very disappointing. Booked through Hotels. com, it was stated the the family room got 2 double beds and 2 twin beds for 6 of us. However the room only got 4 twin beds, how to accommodate 6 of us? After complained, hotel only gave us 1 extra bed!!! 1 of us had to stay at friend's house. That day, the whole hotel don have hot water supply due to something wrong with the solar system. All have to bath with cold water. The lobby area no air con as something broke down. No WiFi in room, only available at lobby area.
Stayed 1 night in Aug 2023

10/10 Excellent

ABDUL RASHID

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Jun 2023

8/10 Good

Fabian

Liked: Cleanliness, staff & service
It's been undergo renovation and rebranding. New style and modern. With local attraction.
Stayed 1 night in Feb 2023

2/10 Terrible

Mohamad Farhan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please improve

Not so good
Stayed 1 night in Oct 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Emerson

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Pengiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities need to be properly maintain esp toilet
Stayed 1 night in Dec 2017

10/10 Excellent

Benner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice and comfortable. Friendly staff too

8/10 Good

Sam Ming, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel, good value for money.

Check-in was a breeze. Friendly staff.

4/10 Poor

Andrew, Miri , Sarawak,

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Happy

Was only for one night , but there was no toilet paper so I requested some but when house keeping came to the room she informed me that there was no longer any stock left. I was not very impressed with this being a large hotel , you pay for all the comforts and facilities and then told they don't have anything . Shall not be staying there again, very disappointing

4/10 Poor

Chia Minn

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rahmat

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

さーくん, マレーシア　KL

Disliked: Cleanliness, staff & service, property conditions & facilities
出張で使用する分にはいいが、カップル、夫婦での滞在はお勧めできません。 滞在費は安いが施設の老朽化が目立ち清潔感がない。

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

ガックリ

ホテル、部屋共に古い。写真と実態が異なる 廊下は少し異臭(カビ臭い)がした 朝食のバイキングは種類が少なく、品切れがあった