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Palacio Arriluce Hotel

Property class: 5 and above

Photo gallery for Palacio Arriluce Hotel

A large, historic stone building with multiple towers and a central courtyard.
A modern hotel room with a large bed, a desk, a chair, and a view of the city.
A modern living room with a sofa, a coffee table, and a side table. There is a framed picture on the wall and a plant on the side table.
A waterfront hotel with a swimming pool, outdoor seating, and a view of the marina and hills.
A stone balcony with columns, a bench, and a view of a city and water.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$416
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Atxekolandeta Kalea 15, Getxo, Bizkaia, 48992
  • Place, Estuary of Bilbao
    ‪1 min walk‬
  • Place, Abra Getxo Marina
    ‪5 min walk‬
  • Place, Ereaga
    ‪5 min walk‬
  • Airport, Bilbao (BIO)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, and a view of the outside.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

A modern hotel room with a large bed, a desk, a chair, and a small table with a lamp.

Premier Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

A covered outdoor seating area with lounge chairs, potted plants, and a small table with drinks.

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Palace)

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Superior Room (Palace)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Marina)

A terrace with outdoor seating, a view of a cityscape, and a body of water.

Suite (Marina)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A modern bedroom with a large bed, a wardrobe, a seating area with a small table, and a mirror reflecting the room.

Junior Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Marina)

Room

Deluxe Room (Marina)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A modern hotel room with a large bed, two green armchairs, a small table with books, a vanity with a mirror, and a view of the outdoors through a window.

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Arriluce)

A modern bedroom with a large bed, a bench, a chair, a nightstand, and a mirror.

Suite (Arriluce)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Gran, Familiar)

Living area

Suite (Gran, Familiar)

  • Garden view
  • Sleeps 4
  • 1 King Bed

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About the area

Getxo

A luxury stay in Getxo awaits you at Palacio Arriluce Hotel. You'll be 0.6 km (0.3 mi) from Bay of Biscay and 9.4 km (5.8 mi) from Bilbao Exhibition Centre. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include massages and facials. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and seasonal outdoor swimming pool. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:30 AM. .Places within a 15-minute drive of this 5-property class Algorta hotel include Plaza Moyua and Bilbao Fine Arts Museum.

What's nearby

  • Estuary of Bilbao - 1 min walk - 0.1 km
  • Abra Getxo Marina - 5 min walk - 0.4 km
  • Ereaga - 5 min walk - 0.4 km
  • Getxo Aquarium - 11 min walk - 1.0 km
  • Arrigunaga Beach - 5 min drive - 2.5 km

Getting around

  • Neguri Station - 8 min walk
  • Portugalete Station - 10 min drive
  • Bilbao (BIO) - 17 min drive

Restaurants

  • ‪The Piper's Irish Pub - ‬12 min walk
  • ‪Tamarises Restaurante/Bar - ‬4 min walk
  • ‪Itxas Bide Taberna - ‬13 min walk
  • ‪Restaurante La Ola - ‬9 min walk
  • ‪Taberna Unai - ‬13 min walk

About this property

Palacio Arriluce Hotel

Palacio Arriluce Hotel offers its guests a full-service spa, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Palacio Arriluce Hotel. Free valet parking is available.

This 5-star Getxo hotel is smoke free.

  • 49 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palacio Arriluce Hotel offers 49 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 100-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 38 for adults and EUR 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Steam room
  • Wine tasting room

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 for adults and from EUR 28 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night
  • Spa fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 July and close on 02 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palacio Arriluce Hotel Hotel
Palacio Arriluce Hotel Getxo
Palacio Arriluce Hotel Hotel Getxo

Frequently asked questions

What is the cancellation policy at Palacio Arriluce Hotel?

Palacio Arriluce Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palacio Arriluce Hotel?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Palacio Arriluce Hotel on 2 Nov 2026 start from AU$416, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palacio Arriluce Hotel?

Yep, Palacio Arriluce Hotel has free valet parking.

Are there any beaches close to Palacio Arriluce Hotel?

Yep, Palacio Arriluce Hotel is a short 4-minute walk from Ereaga.

Is there a spa on site at Palacio Arriluce Hotel?

Yep, there is an onsite spa at Palacio Arriluce Hotel. You'll enjoy heaps of services like facials and body treatments.

Does Palacio Arriluce Hotel have a pool?

Palacio Arriluce Hotel has a seasonal outdoor pool. The pool is open from July 01 to September 02.

What makes Palacio Arriluce Hotel a romantic place to stay?

Couples spa treatments and wine-tasting room, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Palacio Arriluce Hotel.

Does Palacio Arriluce Hotel serve breakfast?

Yeah, buffet brekkie is on offer weekdays between 8:00 AM and 11:00 AM and weekends between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Palacio Arriluce Hotel?

No, Palacio Arriluce Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Palacio Arriluce Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Palacio Arriluce Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Palacio Arriluce Hotel?

No, only service animals are allowed.

Palacio Arriluce Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 80 reviews
Rating 8 - Good. 8 out of 80 reviews
Rating 6 - Okay. 4 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff is super attentive.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the area is spectacular.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel overlooking the bay. We loved our stay at Hotel Arriluce.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Bilbao
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with an amazing view over the port.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, charming place !
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location. Highly recommend use the spa and massage services
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fenomenal. The staff was ver friendly and the walking distance to see the port was very close.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and welcoming. Lovely room, great views and helpful staff.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most amazing hotel. The staff are delightful, the welcome drink we chose was a very nice white wine from the local area. The hotel has a metro card ready for you to take to travel into the city. The pool was cool but the views amazing. The room was out of this world. His and hers showers. A sofa. A huge bed. The food in the bar was great and the breakfast was very well stocked. We would have got rid of the canned background music, covers of pop songs was less than exciting for such a wonderful hotel.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A huge disappointment. Great facility in a great location very well maintained. Very professional reception and spotless clean beautiful rooms. Unfortunately service is inexistent with untrained non professional staff who doesn’t even speak English. They try their best but it is just chaotic. The general manager is absent. We very much hope this will improve shortly as it spoils your stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, top drawer experience. Marina view room exceptional. Best sunset from our patio. Large beautiful room. Staff extremely friendly and helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed rooms. Professional and helpful staff
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with impressive surroundings . You need a car to get around as the property is not downtown
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. A proper 5 star hotel. We hired a car and drove everyday. We stayed here with a toddler. We would stay here again.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an A+ hotel outside of Bilbao near the harbor beach, the rooms are gorgeous and well appointed. The 2 person shower room is very luxurious. The staff is very welcoming and the service is superb. We had an electrical issue (the lighting would not turn off correctly) and the engineer fixed it very promptly. The breakfast spread is one of the best I've encountered in a long time, and the welcome drink on the terrace, ovlooking the harbor was a very nice touch. We were there during the outset of the heatwave, and the pool is very refreshing. There clearly is a water cooling syst to keep it that way and I suspect it can also heat the water in cooler weather. If you are in Bilbao and don't mind paying up a bit, this hotel should be on your list.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a remarkable hotel--friendly staff, terrific, serene location. I enjoyed the area very much. The spa was well maintained and perfectly sized. It was a welcome relief after traveling the previous week. Its location along the promenade was terrific--perfect for running, walking, just enjoying the vibe of Getxo. Be sure to get out to the local places to eat/drink. I would highly recommend this hotel--especially for its staff.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an absolute gem! It is in a very safe, beautiful and elegant location with a stunning view. The staff is friendly and will bend over backwards to accommodate your needs (worthy of its 5 stars). It has a refined and modern look yet offers a wealth of culture inside through its art and food. The service is superb, the food is delicious and the beds are so comfortable. Will definitely come back.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine dining disappointing

Stayed here for the Akelaŕe a three star restaurant but while the service was brilliant, I left a bit disappointed with the food. Very pushy on getting us out on the morning we were leaving, we were delayed due to having to wait for a table at breakfast. Rooms and view were excellent.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It is a very nice property. The staff at the reception were very attentive, professional and welcoming. At the bar and restaurant the food was good, but the staff there was unprofessional and with lack of manners. We didn’t expect to have this kind of bad service at the restaurant in a hotel like this one.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
We flagged issues with some staff members that took the shine off the holiday
Stayed 6 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Not so9 great
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stunning property. Beautifully designed and renovated. Unfortunately the level of detail that they gave to the building has not extended to the service provided. Mostly unattentive staff, however, it seems to be that it is ingrained culturally because it is more than just an isolated incident, it’s part of the overall experience at the hotel. There is no feeling of luxury apart from the building itself, no experience beyond the beauty of the Palace. Pool service was almost inexistent, terrace service very deficient. They seem to be very reliant on events and not very much into providing guests with an ultimate enjoyment in Getxo.
Stayed 3 nights in Jun 2025