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Embassy Suites by Hilton Monterey Bay Seaside

3.5 star property
Hotel with free breakfast, near Dennis the Menace Playground

Photo gallery for Embassy Suites by Hilton Monterey Bay Seaside

Experience the sleek, contemporary design of Embassy Suites, featuring a covered entrance and spacious balconies.
Relax in our spacious lobby, featuring comfortable seating and a stunning chandelier.
Relax in our spacious lobby with a reception desk, comfortable seating area, and large flat-screen TV.
Enjoy meals in a spacious dining area with a long table and comfortable seating, offering views of the outdoors.
Relax in this inviting space with a large bed, flat-screen TV, and a window offering a view of the outdoors.

Popular amenities

  • Air conditioning
The current price is AU$471
includes taxes & fees
24 Aug - 25 Aug

Explore the area

Map
1441 Canyon Del Rey Blvd, Seaside, CA, 93955
  • Del Monte Beach
    ‪20 min walk‬
  • Fisherman's Wharf
    ‪4 min drive‬
  • Monterey Bay Aquarium
    ‪7 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪2 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Accessible, View (Roll-in Shower)

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, View (Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 52 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Hearing)

2 bedrooms, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

2 bedrooms, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible (Hearing)

8.4 out of 10
Very good
(10 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Two Bedrooms, Two Bathrooms Suite

55-inch TV with cable channels, Netflix, pay films

Two Bedrooms, Two Bathrooms Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 2 Bedrooms, Accessible, Bathtub (View)

55-inch TV with cable channels, Netflix, pay films

Premium Suite, 2 Bedrooms, Accessible, Bathtub (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 81 sq m
  • Bay view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

2 bedrooms, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

2 bedrooms, in-room safe, desk, laptop workspace

Premium Suite, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly, Corner (Pure Wellness, In-room air purification)

Minibar

Suite, 1 King Bed, Allergy Friendly, Corner (Pure Wellness, In-room air purification)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 81 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly, Corner (Pure Wellness, In-room air purification)

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Allergy Friendly, Corner (Pure Wellness, In-room air purification)

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Bay View

2 bedrooms, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Bay View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Bay view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 bedrooms, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, View (Hearing)

55-inch TV with cable channels, Netflix, pay films

Suite, 1 King Bed, Accessible, View (Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 52 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, View

2 bedrooms, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Balcony, View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, View

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(60 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(56 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Allergy Friendly (Roll-In Shower)

2 bedrooms, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Allergy Friendly (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Double Beds

About the area

Seaside

At Embassy Suites by Hilton Monterey Bay Seaside you'll be 3.4 km (2.1 mi) from Dennis the Menace Playground and 4.1 km (2.5 mi) from Fisherman's Wharf. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. 17874 square feet (1661 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a gym, a free manager's reception and a coffee shop/cafe. There's also the convenience of self parking. .Sights within a 10-minute drive of this Seaside hotel include California State University Monterey Bay and Monterey Bay Aquarium.

What's nearby

  • Del Monte Beach - 20 min walk - 1.7 km
  • Monterey County Fairgrounds - 2 min drive - 2.2 km
  • Fisherman's Wharf - 4 min drive - 5.4 km
  • Cannery Row - 5 min drive - 6.2 km
  • Monterey Bay Aquarium - 7 min drive - 7.6 km

Getting around

  • Monterey Station - 14 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 3 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Burger King - ‬15 min walk

About this property

Embassy Suites by Hilton Monterey Bay Seaside

Hotel with free breakfast, near Dennis the Menace Playground
Embassy Suites by Hilton Monterey Bay Seaside offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

Business amenities include a 24-hour business centre and 14 meeting rooms. Event space at this hotel measures 17874 square feet (1661 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Monterey Bay Seaside. For a fee, parking is available.

This Seaside hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 12 levels
  • 17874 sq ft of conference space
  • 1661 sq. m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Monterey Bay Seaside offers 225 accommodations with laptop-compatible safes and a safe. This accommodation has separate dining areas and is furnished with double sofa beds and desks. Fridges, microwaves and coffee/tea makers are provided.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Televisions come with premium cable channels, pay-per-view films and Netflix. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Pool
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4.3 out of 5, Excellent, 1,416 reviews
The price is AU$500
includes taxes & fees
18 Aug - 19 Aug
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Property amenities

Parking and transport

  • Uncovered parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 17,874 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.10 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Internet access
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Monterey
Embassy Suites Monterey Bay
Embassy Suites Monterey Bay Hotel
Embassy Suites Monterey Bay Hotel Seaside
Embassy Suites Monterey Bay Seaside
Monterey Bay Embassy Suites
Monterey Embassy Suites
Embassy Suites Seaside
Seaside Embassy Suites
Embassy Suites Monterey Bay Aparthotel Seaside
Embassy Suites Monterey Bay Aparthotel
Embassy Suites Monterey Seasi
Embassy Suites Monterey Bay
Embassy Suites by Hilton Monterey Bay Seaside Hotel
Embassy Suites by Hilton Monterey Bay Seaside Seaside
Embassy Suites by Hilton Monterey Bay Seaside Hotel Seaside

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Monterey Bay Seaside?

Embassy Suites by Hilton Monterey Bay Seaside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Monterey Bay Seaside?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Monterey Bay Seaside on 24 Aug 2025 start from AU$439.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Monterey Bay Seaside?

Yep, Embassy Suites by Hilton Monterey Bay Seaside has an uncovered self car park for USD 20.00 per day.

Are there any beaches close to Embassy Suites by Hilton Monterey Bay Seaside?

Yep, Embassy Suites by Hilton Monterey Bay Seaside is a short 19-minute walk from Del Monte Beach.

Does Embassy Suites by Hilton Monterey Bay Seaside have a pool?

Embassy Suites by Hilton Monterey Bay Seaside has a pool and an indoor pool. The pool is open 8:00 AM to midnight.

Is Embassy Suites by Hilton Monterey Bay Seaside family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Monterey Bay Seaside is a hit with families.

Does Embassy Suites by Hilton Monterey Bay Seaside serve breakfast?

Yeah, our travelers love the free buffet brekkie here! Served weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Monterey Bay Seaside?

No, Embassy Suites by Hilton Monterey Bay Seaside does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Monterey Bay Seaside?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Monterey Bay Seaside?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Monterey Bay Seaside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 788 out of 1313 reviews
Rating 8 - Good. 281 out of 1313 reviews
Rating 6 - Okay. 125 out of 1313 reviews
Rating 4 - Poor. 65 out of 1313 reviews
Rating 2 - Terrible. 54 out of 1313 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Natalie Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Inderjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, the best hotel to stay in.
Stayed 2 nights in Apr 2025

6/10 Okay

Luke

Stayed 1 night in Apr 2025

10/10 Excellent

sara

Travelled with family
Liked: Amenities
Beautiful, clean, and my kids had fun
Stayed 1 night in Apr 2025

2/10 Terrible

Tyrone D

Disliked: Cleanliness, property conditions & facilities, room comfort

My Embassy Suites stay

I am extremely unhappy with the experience. I paid for a deluxe king suite and that's not what I got. I requested a special accommodation because I had my niece wedding in Carmel at 4 pm and check in was at 4pm. I spoke with Hotel.com and directly with the hotel. Though no one was able to guarantee it all indicated that if possible it was a reasonable request. I was told by hotel staff that my chances were better if I arrived early. So I arrived at 2pm. Keep in mind that check out is 11am and now I understand that there is only one of this room classification in the entire hotel. Needless to say I missed my niece wedding and was not checked in until after 4pm. Then I was first told that they didn't get the room returned to the hotel until 1:30pm then I was told it was close to 2pm. Regardless it shouldn't take more than 20 or 30 minutes to clean and turn over a room. However they took 2 and 1/2 hours to get this room to me. Let's acknowledge that there is only one of these rooms on the property and there is multiple request made to make this one room available by phone and in person. The hotel staff was cold and insensitive. They spoke politely to me but they were looking right pass me. I have been African American all my life and at 72 years old I know when people are standing behind policy and procedures to denie fair and equal services. At one point the front desk manager in talking with continue to say that she was sorry but. There is more
Stayed 1 night in Apr 2025

4/10 Poor

Rohen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Will look for other alternatives in future. Overall, sub-par experience.
Stayed 4 nights in Apr 2025

8/10 Good

Jonathan, San Leandro

Stayed 1 night in Apr 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the daily middle of the night last minute notifications that the fire team would be checking our fire system on the 2 days we were staying there for a total room access of 8 hours out of our stay. The happy hour snacks were lame. Peanut mix, Pretzels and carrots? Something a little more substantial and prepared with thought would be nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay from the indoor pool to comfort and cleanliness of the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went very smoothly very relaxing great location easy to get everywhere we needed to go
Stayed 5 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in Apr 2025

8/10 Good

Kursten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Terrance, Morganville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool
Stayed 1 night in Apr 2025

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice with an ocean view.
Stayed 2 nights in Apr 2025

6/10 Okay

Yesenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great breakfast. But there charge extra fees not at hotel. On Expedia it said they were going to charge $40 local fees but was charged $100 when i got there wasn't informed why and then $20 dollar fee for one day and then charged $100 again after checking out. After receiving my receipt with zero fees left to pay.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked a suite with a view when we checked in a huge puddle of animal urine was in the carpet, they were willing to switch us rooms but it was a major downgrade and they did not compensate the price. Cleanliness of the new room was a bit uncomfortable. Someone else’s hair was all over the bedding and even around the toilet. Wish I would’ve taken pictures, I was just too tired from traveling I wanted to sleep so I can go home.
Stayed 1 night in Apr 2025

6/10 Okay

Vincent

Travelled with family
Seems, there were cleanlisness issue. I found a blue berries from previous tenneants.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel the bartender was awesome! Always a friendly greeting from him during the evening happy hour and great conversation.
Stayed 4 nights in Apr 2025

4/10 Poor

Corianne

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good breakfast Room was hot and toilet was broken the hole time we where there it kept backing up
Stayed 2 nights in Apr 2025

10/10 Excellent

Valerie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, staff during breakfast was extremely helpful and very accommodating. Breakfast was delicious!!! The hotel was perfect for us. I was a bit disappointed the indoor pool was not heated.. we were looking forward to a night swim.
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Very great service
Stayed 1 night in Apr 2025

4/10 Poor

danielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs updating... dirty

It was a bit dirty, definitely needs to be updated. Extreme long lines for breakfast... im talking like 30 minutes in line for an omelet. Tried to get early check in, but couldn't.
Stayed 1 night in Apr 2025

10/10 Excellent

MARIVIC

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

6/10 Okay

Arnold

Travelled with family
Na
Stayed 1 night in Apr 2025