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Sofitel Biarritz Le Miramar Thalassa Sea & Spa

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Sofitel Biarritz Le Miramar Thalassa Sea & Spa

Relax by the ocean with a scenic view of a nearby lighthouse from the pool area, featuring sun loungers and umbrellas.
Enjoy ocean views from the large window, with a cruise ship docked nearby. Relax in the room's spacious atmosphere, featuring a dark table, floor lamp, and comfortable chairs.
Enjoy expansive views from the balcony with outdoor furniture, situated near a scenic body of water.
Suite, 1 King Bed, Terrace
Guests can enjoy surfing on the beach.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Room service
The current price is AU$650
includes taxes & fees
27 July - 28 July

Explore the area

Map
13 Rue Louison Bobet, Biarritz, Pyrenees-Atlantiques, 64200
  • Biarritz Lighthouse
    ‪10 min walk‬
  • Biarritz Aquarium
    ‪15 min walk‬
  • Cote des Basques
    ‪3 min drive‬
  • Biarritz (BIQ-Pays Basque)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, Terrace

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, Terrace

8.8 out of 10
Excellent
(12 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Partial Sea View

View from property

Superior Room, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Room, Terrace, Sea View

Luxury Room, Terrace, Sea View

Luxury Room, Terrace, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite, Ocean View

View from room

Superior Suite, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Suite, 1 King Bed, City View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Suite, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • City view
  • Sleeps 4
  • 1 King Bed

About the area

Biarritz

A luxury stay in the heart of Biarritz awaits you at Sofitel Biarritz Le Miramar Thalassa Sea & Spa. You'll find Miramar Beach a few steps away and Biarritz Lighthouse within a 15-minute stroll. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and hydrotherapy. The restaurant, B, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site gym, Turkish bath/hammam and Hot tub. Business amenities include meeting rooms and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas and a sauna. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Biarritz hotel include Biarritz Golf Club and Biarritz Aquarium.

What's nearby

  • Biarritz Lighthouse - 10 min walk - 0.8 km
  • Biarritz Golf Club - 14 min walk - 1.2 km
  • Biarritz Aquarium - 15 min walk - 1.3 km
  • Virgin's Rock - 19 min walk - 1.6 km
  • Cote des Basques - 3 min drive - 2.1 km

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 6 min drive

Restaurants

  • ‪Jack The Cockerel - ‬8 min walk
  • ‪Le Restaurant - ‬2 min walk
  • ‪Biarritz Beach - ‬8 min walk
  • ‪Café de la Grande Plage - ‬8 min walk
  • ‪Pizzeria des Arcades - ‬9 min walk

About this property

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

Luxury hotel on the beach, with outdoor pool
Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers its guests an indoor pool, an outdoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the luxury Sofitel Biarritz Le Miramar Thalassa Sea & Spa. For a fee, parking is available.

This 5-star Biarritz hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Conference rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers 126 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy, reflexology and thalassotherapy.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • B

Things to do

  • 18-hole adjacent golf course
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Biarritz Miramar
Sofitel Biarritz Miramar Thalassa Sea
Sofitel Miramar
Sofitel Miramar Thalassa Sea
Sofitel Miramar Thalassa Sea Hotel
Sofitel Miramar Thalassa Sea Hotel Biarritz
Sofitel Thalassa
Thalassa Biarritz Sofitel
Thalassa Miramar Biarritz
Thalassa Sofitel Biarritz
Sofitel Biarritz Miramar Thalassa Sea Hotel
Sofitel Biarritz
Accor Thalassa Biarritz
Sofitel Thalassa Biarritz Hotel Biarritz
Biarritz Sofitel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Biarritz
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel Biarritz

Frequently asked questions

What is the cancellation policy at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

As of 14 July 2025, prices found for a 1-night stay for 2 adults at Sofitel Biarritz Le Miramar Thalassa Sea & Spa on 27 July 2025 start from AU$631.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

Yep, Sofitel Biarritz Le Miramar Thalassa Sea & Spa has valet parking for EUR 30 per night.

Are there any beaches close to Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

Yep, Sofitel Biarritz Le Miramar Thalassa Sea & Spa is on Miramar Beach. Fun beach activities include surfing, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Sofitel Biarritz Le Miramar Thalassa Sea & Spa have a pool?

Sofitel Biarritz Le Miramar Thalassa Sea & Spa has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

Sofitel Biarritz Le Miramar Thalassa Sea & Spa features a Turkish bath, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Sofitel Biarritz Le Miramar Thalassa Sea & Spa a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Sofitel Biarritz Le Miramar Thalassa Sea & Spa.

Is Sofitel Biarritz Le Miramar Thalassa Sea & Spa family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Biarritz Le Miramar Thalassa Sea & Spa is a hit with families.

Are there hot tubs in the rooms at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Sofitel Biarritz Le Miramar Thalassa Sea & Spa serve breakfast?

Yeah, buffet breakfast is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

No, Sofitel Biarritz Le Miramar Thalassa Sea & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

Dogs are welcome at Sofitel Biarritz Le Miramar Thalassa Sea & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 25 kg per pet.

Is there a golf course on site at Sofitel Biarritz Le Miramar Thalassa Sea & Spa?

There is a golf course next to Sofitel Biarritz Le Miramar Thalassa Sea & Spa.

Sofitel Biarritz Le Miramar Thalassa Sea & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 354 reviews
Rating 8 - Good. 113 out of 354 reviews
Rating 6 - Okay. 27 out of 354 reviews
Rating 4 - Poor. 22 out of 354 reviews
Rating 2 - Terrible. 11 out of 354 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for the wonderful stay.

Beautiful hotel in a beautiful place right on the water. The bedding was luxurious.
Stayed 2 nights in Mar 2025

10/10 Excellent

joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Yan wah

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Emilie

Stayed 1 night in Oct 2024

8/10 Good

Ernesto, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service
The area is absolutely beautiful the location the hotel is excellent however I think needs some keep up. The whole structure is getting old and needs some maintenance. The parking it cost €30 a day.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Stephane

Travelled with family
Disliked: Property conditions & facilities
building is not maintained as it should be Bathroom are not in good shape Everything is outdated
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Delphine, Miami Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is such in a bad condition !
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect to enjoy this city. The staff are amazing and they are always welcoming. They have a great service specially with the kids. The room is very nice, quiet, comfortable and very clean.
Stayed 1 night in Jun 2024

6/10 Okay

Erik

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We had booked two rooms and unfortunately, the staff somehow only acknowledged one of the reservations, only after sharing the confirmation from Expedia and quite a bit of back-and-forth. Did they finally agree that two rooms were booked unfortunately even though it was in the evening, they made us wait quite sometime for the availability of the second room. However, let me be clear that the location is excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Sofitel, Biarritz

Everything about our stay has been perfect! The staff are really friendly and professional, and the room is great. The bed is so comfortable too. The restaurant accommodated us for a late supper last night and it was a magical experience with a gorgeous sunset view.
Stayed 1 night in Jun 2024

10/10 Excellent

Menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nestor, Southwest Ranches

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Paulina

Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas, Dove Canyon

Stayed 3 nights in Sep 2023

2/10 Terrible

Imad

Stayed 1 night in Sep 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Juan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family booked this hotel thinking it looked like the pictures on the internet – it didn’t; the Sofitel Biarritz needs an URGENT refurbishment as it looks awful. This Sofitel property should be taken away the 5* status immediately, as in reality, it has the condition of a 3*. The carpets across the hotel are extremely old, the terrace of my room was falling apart (see pictures), and the entire outside is oxidated and looks like an old hotel in very poor condition. The pictures in my review speak for itself. If you wish to have an awful experience as I did room 412 and experience the awful holiday, book the Sofitel!

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff amazing place. Although the property probably would require a bit revamping it’s still amazing. I would recommend and come back.
Stayed 2 nights in Aug 2023

10/10 Excellent

James, Spring Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view, the sound of the ocean waves on the shore, and proximity to everything! The staff was amazingly nice and friendly. Good food and drink.
Stayed 3 nights in Jun 2023

10/10 Excellent

Klara, Miami

Stayed 1 night in Apr 2023

6/10 Okay

robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful Location property pretty run down , quality/ price Poor
Stayed 2 nights in Oct 2022

4/10 Poor

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is excellent and super friendly. Property has considerable deferred maintenance. We did not have AC or hot water late night. Know that AC is turned off during shoulder seasons. Not ideal and really stuffy rooms.
Stayed 2 nights in Oct 2022