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4.0 out of 5

"Our room had a fantastic view over the beach and the hotel location is great. Very short walk to either the beach or shops. Staff were all fantastic a ... " More

By a verified traveller on Tue 14 Aug 2018

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Hotel Description

Hotel le Windsor Grande Plage Biarritz puts you in the heart of Biarritz, steps from Casino Barriere and within a 15-minute stroll of Biarritz Aquarium. Highlights at this beach hotel include free buffet breakfast, a restaurant, and a beach bar.

All 48 soundproofed rooms feature TVs with cable channels, and you can enjoy free WiFi, free bottled water, and safes. Minibars provide refreshments, and 24-hour room service is also available. Additionally, hair dryers, phones, and desks are available.

The restaurant, Chez Eugénie, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 269 square feet (25 square meters) of event facilities include a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Biarritz City Centre hotel include Cote des Basques and Biarritz Lighthouse.

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$189* Per night/room 10 May - 11 May

Junior Suite, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel le Windsor Grande Plage Biarritz ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel le Windsor Grande Plage Biarritz

Everyone (1)
4 out of 5
Our room had a fantastic view over the beach and the hotel location is great. Very short walk to either the beach or shops. Staff were all fantastic and helpful. Breakfast was pretty good too with lots of variety.Lift was a bit of a nuisance as we were on the 7th floor but we just walked down always and sometimes up too-good exercise. Strange arrangement in our bath with a very low shower spray but we coped.

Posted by , from Auckland on 14 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by Marion/reception

Dear Jo, Thanks to take time to share your impressions following your stay with us. We are very glad to read that you particularly appreciated the location of our Hotel, near the beach and the city center of Biarritz, and the friendliness of our staff. We have taken note about the details to improve and will do our best to solve these problems. Best regards

About the Hotel le Windsor Grande Plage Biarritz

Location 11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques 64200

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 269 square feet (25 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hotel le Windsor Grande Plage Biarritz. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Hotel le Windsor Grande Plage Biarritz was completed in March 2021. This 4-star Biarritz hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 7 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 1928
  • Buffet breakfast (free)
  • Dining venue
  • Bar on the beach
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Biarritz (BIQ-Pays Basque) (4.2 km / 2.6 mi)
  • Train station: Biarritz Station (4.5 km / 2.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel le Windsor Grande Plage Biarritz offers 48 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers. This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Chez Eugénie - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 66 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 12 years old)
  • Nearby parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: EUR 32

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Qualys Hotel Windsor
  • Qualys Hotel Windsor Biarritz
  • Qualys Windsor
  • Qualys Windsor Biarritz
  • Hotel Windsor Grande Plage Biarritz
  • Hotel Windsor Grande Plage
  • Windsor Grande Plage Biarritz
  • Windsor Grande Plage
  • Hotel le Windsor Grande Plage Biarritz Hotel
  • Hotel le Windsor Grande Plage Biarritz Biarritz
  • Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

You should know

  • Hotel le Windsor Grande Plage Biarritz offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.