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Extended Stay America Suites Washington DC Germantown Milest

2.5 star property

Photo gallery for Extended Stay America Suites Washington DC Germantown Milest

Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Studio, 1 Queen Bed, Non Smoking | Private kitchen
Studio, 1 King Bed, Non Smoking | Private kitchen
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
12530 Milestone Center Dr, Germantown, MD, 20876
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Clarksburg Premium Outlets
    ‪3 min drive‬
  • Place, Holy Cross Germantown Hospital
    ‪3 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪56 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the area

Germantown

At Extended Stay America Suites Washington DC Germantown Milest you'll be 4.3 km (2.6 mi) from Topgolf and 4.7 km (2.9 mi) from Holy Cross Germantown Hospital. Highlights at this hotel include free daily breakfast and in-room kitchens. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and barbecues. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:30 AM. .Sights within a 10-minute drive of this Germantown hotel include Clarksburg Premium Outlets and Seneca Creek State Park.

What's nearby

  • Topgolf - 2 min drive - 2.4 km
  • Clarksburg Premium Outlets - 3 min drive - 4.2 km
  • BlackRock Center for the Arts - 3 min drive - 3.5 km
  • Holy Cross Germantown Hospital - 3 min drive - 4.5 km
  • Seneca Creek State Park - 4 min drive - 5.9 km

Getting around

  • Rockville Station - 18 min drive
  • Ronald Reagan National Airport (DCA) - 45 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Taco Bell - ‬6 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Extended Stay America Suites Washington DC Germantown Milest

Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at Extended Stay America Suites Washington DC Germantown Milest.

This Germantown hotel is smoke free.

  • 104 guestrooms or units
  • 3 levels
  • Built in 1999
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
Extended Stay America Suites Washington DC Germantown Milest offers 104 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.1 out of 5, 1,000 reviews
The price is AU$138
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Washington Hotel Germantown-Milestone DC
Extended Stay America Washington DC Germantown Milestone
Extended Stay America Select Suites DC Germantown Milestone

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites Washington DC Germantown Milest?

Extended Stay America Suites Washington DC Germantown Milest offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Extended Stay America Suites Washington DC Germantown Milest serve breakfast?

You bet, free on-the-go brekkie is served daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites Washington DC Germantown Milest?

No, Extended Stay America Suites Washington DC Germantown Milest does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites Washington DC Germantown Milest?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites Washington DC Germantown Milest Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 338 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 143 out of 1000 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i did not stay; entrance and parking areas including the handicap spaces were covered in ice; I use a cane to walk and there was no safe way to get onto the lobby--even the sidewalks were covered in ice. How can you offer rooms when there is no safe way to access the hotel,, The conditions were deplorable!!
Stayed 3 nights in Dec 2025

8/10 Good

Long

Stayed 2 nights in Dec 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Rami, Rockville

Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

4/10 Poor

Gilma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms had heating, plumbing and odor issues. The main lobby also had a strong odor. The beds were not comfortable and room needs to be updated with newer furniture.
Stayed 2 nights in Dec 2025

8/10 Good

Theo

Stayed 1 night in Dec 2025

10/10 Excellent

Britney

Liked: Cleanliness, amenities, property conditions & facilities
THE ROOM WAS VERY CLEAN BUT I HAD TROUBLES GETTING THE TV TO WORK
Stayed 1 night in Oct 2025

6/10 Okay

Mildred

Travelled with family
Liked: Cleanliness, staff & service
Great location clean room, courteous staff at check in and check out. My only problem was the water was going down slow in the bathroom sink and shower. Not much of a selection at breakfast. There were 3 muffins left when we went down for breakfast at 8ish.
Stayed 2 nights in Nov 2025

10/10 Excellent

Travon

Stayed 2 nights in Nov 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, amenities
Worst stay in a while! Got stuck in the elevator for 1hr and then whole thing was deemed out of service. They didn’t even attempt to fix it. Mind you we were on the top floor! Fire alarm went off 3 times in 4 days, each time because someone was cooking something… doesn’t surprise me because even in our room the Good fan wasn’t working in our room’s kitchen. Sheets were torn and stained… overall just a horrible stay. Won’t be going back here ever again!
Stayed 4 nights in Nov 2025

8/10 Good

Ethan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Voncia

Business traveller
Complaint Summary: Extended Stay Property - Substandard Maintenance 🛠️ To: Corporate Customer Service / Guest Relations Date: November 2025 This formal complaint details significant, unacceptable maintenance and cleanliness issues at an Extended Stay property, reflecting clear neglect and failure to adhere to corporate standards. Key Issues Indicating Deferred Maintenance/Water Damage: Warped Cabinet Doors: Kitchen cabinet doors are visibly warped from severe water damage, suggesting long-standing issues and potential underlying mold requiring professional assessment. Dirty Fridge Area: The area next to the refrigerator was noticeably dirty, indicating a lapse in deep cleaning and housekeeping standards. Leaking Shower Spout: The primary spout leaks continuously when the shower is on, pointing to a faulty diverter valve and affecting water pressure. Malfunctioning Toilet: The toilet does not flush properly, requiring multiple flushes, posing a significant inconvenience and hygiene concern. Call to Action: These issues (water damage, plumbing failures, inadequate cleanliness) are unacceptable. I request confirmation of this logged complaint and a definitive plan for: Professional repair/replacement of the faulty plumbing (spout, toilet). Replacement of the water-damaged cabinetry. Reinforcement of deep-cleaning standards. Contact: [Nic444hols@gmail.com]
Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Stayed 1 night in Nov 2025

4/10 Poor

Senma

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cleninng, breakfast , staff
Stayed 7 nights in Oct 2025

4/10 Poor

Dr. Beverly

Liked: Cleanliness, staff & service
I arrived late, but when I finally got here, there was no pillow on the bed and the shower curtain was not on the rod. The rod actually is bent and now the curtain is hanging on the ground. The whole place could use a new coat of paint.
Stayed 1 night in Nov 2025

8/10 Good

Arunsri

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
The staff goes out of their way for you. Doesn’t matter the time or day, the staff is always helpful.
Stayed 3 nights in Oct 2025

2/10 Terrible

Nelson, Alexandria

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
No chairs with the tables so I couldn't work without moving the large table towards the bed. No hair dryer.
Stayed 1 night in Nov 2025

4/10 Poor

Zhian

Liked: Cleanliness, property conditions & facilities, room comfort
old muffins, they ran out coffee refused to make fresh half an hour before the time expires. Front desk staff should be more considerate when asked for extra shampoo, no conditioner available
Stayed 1 night in Oct 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
The staff is friendly, the kitchen is a good size, and the shower was clean with strong water pressure and hot water. My main issue is the layout of the room. The bathroom door blocks access to the rest of the room and if it was opened even it bit, it would swing out to be fully open.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Greta staff, clean units
Stayed 3 nights in Oct 2025

10/10 Excellent

Cyndie

Liked: Cleanliness, amenities, property conditions & facilities
My favorite stay to stay to, always clean, the staff is courteous, caring and always willing to help.
Stayed 1 night in Oct 2025

2/10 Terrible

Eric

Business traveller
The person that checked me in was extremely rude & unprofessional , just when I thought things could not get any worse , the female that checked me out got confrontational , even came outside to my personal car with a male employee . the police were called. This place is is the absolute worst hotel i have ever been to. I highly recommend you sleep elsewhere.
Stayed 1 night in Oct 2025