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Holiday Inn ALMATY by IHG

Property class: 4.5

Photo gallery for Holiday Inn ALMATY by IHG

A modern interior with a central tree, seating areas, and wooden tables.
A modern hotel corridor with marble walls, wooden paneling, and potted plants.
A Holiday Inn hotel with a modern design, featuring multiple floors and a prominent signage.
Restaurant
A modern hotel lobby with a green sofa, orange armchairs, a small white table, and a large tree in the center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Timiryazev 2 D, Almaty, 050013
  • Place, National Museum of Kazakhstan
    ‪10 min walk‬
  • Place, Republic Square
    ‪12 min walk‬
  • Place, Almaty Central Stadium
    ‪2 min drive‬
  • Airport, Almaty (ALA-Almaty Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, City View

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a small table with a lamp and fruit basket.

Suite, 1 Bedroom, Smoking

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed, Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Single Beds, Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, two armchairs, a desk, and a small table.

Standard Room, 1 Double Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (Top Floor)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed with Sofa bed (Top Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Smoking

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Smoking, City View

A hotel room with a bed, two armchairs, a TV, a lamp, and a view of the outdoors through large windows.

Suite, 1 King Bed, Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Mountain View

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Single Beds, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Top Floor)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed (Top Floor)

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Almaty

A luxury stay in the heart of Almaty awaits you at Holiday Inn ALMATY by IHG. Within just a 15-minute stroll, you'll find National Museum of Kazakhstan and Kazakhstan Independence Monument. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Glasshouse, serves international cuisine and is open for breakfast, lunch and dinner. 7952 square feet (739 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. .In proximity to this 4.5-property class Bostandyk District hotel you'll find Shymbulak Ski Resort.

What's nearby

  • National Museum of Kazakhstan - 10 min walk - 0.9 km
  • Republic Square - 12 min walk - 1.1 km
  • Kazakhstan Independence Monument - 12 min walk - 1.1 km
  • Dostyk Plaza - 17 min walk - 1.5 km
  • Almaty Central Stadium - 2 min drive - 1.6 km

Getting around

  • Almaly - 8 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 34 min drive

Restaurants

  • ‪Degirmen - ‬16 min walk
  • ‪Lavka by Proshenkkov - ‬12 min walk
  • ‪Arabica Coffee & Kitchen - ‬5 min walk
  • ‪Пхали-Хинкали - ‬8 min walk
  • ‪Q Coffee Shop - ‬16 min walk

About this property

Holiday Inn ALMATY by IHG

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 7952 square feet (739 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Holiday Inn ALMATY by IHG. Self parking is free.

  • 1 building
  • 227 guestrooms or units
  • 9 levels
  • Conference rooms
  • 7952 sq ft of conference space
  • 739 sq. m of conference space
  • Built in 2009
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Holiday Inn ALMATY by IHG offers 227 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes sofa beds. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a bath, slippers, complimentary toiletries and hairdryers.

This Almaty hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Similar properties

Exterior
Holiday Inn Express Almaty by IHG
Bostandyk District
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 96 reviews
The price is AU$181
includes taxes & fees
27 Aug - 28 Aug
Holiday Inn Express Almaty by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; KZT 9,100 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glasshouse

Things to do

  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (7,952 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 20 February 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 9100 for adults and from KZT 5000 for children
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ALMATY Holiday Inn
Holiday Inn ALMATY
Holiday Inn Hotel ALMATY
Holiday Inn Almaty Hotel Almaty
Holiday Inn ALMATY Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn ALMATY by IHG?

Holiday Inn ALMATY by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn ALMATY by IHG?

Yep, Holiday Inn ALMATY by IHG has a free self car park.

Is Holiday Inn ALMATY by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn ALMATY by IHG is a hit with families.

Does Holiday Inn ALMATY by IHG serve breakfast?

Yep, buffet brekkie is on offer weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn ALMATY by IHG?

No, Holiday Inn ALMATY by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn ALMATY by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn ALMATY by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Holiday Inn ALMATY by IHG?

No, only service animals are allowed.

Holiday Inn ALMATY by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 131 out of 303 reviews
Rating 8 - Good. 103 out of 303 reviews
Rating 6 - Okay. 39 out of 303 reviews
Rating 4 - Poor. 15 out of 303 reviews
Rating 2 - Terrible. 15 out of 303 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Friendly staff. Special thanks to Tamer restaurant head waiter manager Convenient location Clean rooms
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Kazhun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, decent room, beautiful view. Plenty of dining and shopping within walking distance
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , the stuff was helpful. 24/7 Bar and room service .
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elina

Liked: Cleanliness, property conditions & facilities, room comfort

Great place!

Amazing stay. Great location, great service and one of the best breakfasts I ever had!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and attentive staff, great breakfast, clean room and one of the best areas, close to everything.
Stayed 10 nights in Mar 2023
Verified review

6/10 Okay

Douglas

Liked: Cleanliness
The breakfast was nice. Was charged twice for the room. This was resolved after I brought it to their attention. Air conditioning didn't work in the room, but they did change the room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yuehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. I made an error in my reservation and staff corrected immediately without issue.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Karina

Liked: Cleanliness
Rooms were a bit ‘tired’. Bathroom felt like it was pretty old but restaurant was top notch.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Pavlo

good
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellant and helpfull.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Alexander

The location was right for the event that we had to attend.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.
Verified review

10/10 Excellent

Hedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was neat and clean, and we appreciated the very nice towels and linens. We also really liked it. There were fresh water stations on every floor. The staff couldn't have been nicer or more helpful. A small café downstairs a very good latte!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Victoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovation really fits the property and made my experience much better. Overall, amazing hotel with an exception of slow service and the hotel needs cleaning more often in the rooms.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Asset

Liked: Cleanliness, staff & service, amenities
Decent room. AC is not working . Drain system is not properly working in bathroom.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Xuejun

Liked: Staff & service
Disliked: Property conditions & facilities
it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities

COULD BE BETTER

HOTEL ROOMS ARE EXTREMELY SMALL AND CRAMPED . CHOICE OF VEG FOOD IN THE MENU IS EXTREMELY LIMITED.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

NOREEN

Liked: Cleanliness, staff & service
Need new carpet
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Madina

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The toilets are very dirty!
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Zhanna

The regular hotel. We had our every year conference there. There were not lotion and shower cap in the room. They put only two small towels. It were not enough, frankly! There is a reconstruction area around the hotel.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 9 nights in Aug 2022