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Märchenhotel

Photo gallery for Märchenhotel

Exterior
TV
Exclusive Room (Gulliver)
Indoor spa tub
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Room service

Explore the area

View map
Kallenfelsstrasse 25-27, Bernkastel-Kues, RP, 54470
  • Place, Mosel-Gaeste-Zentrum Bernkastel-Kues
    ‪3 min walk‬
  • Place, Landshut Castle
    ‪8 min walk‬
  • Place, Winery Dr. Loosen
    ‪14 min walk‬
  • Airport, Frankfurt (HHN-Frankfurt - Hahn)
    ‪27 min drive‬

Room options

View all photos for Exclusive Room (Gulliver)

Exclusive Room (Gulliver)

Exclusive Room (Gulliver)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Room (Schmetterling)

Romantic Room (Schmetterling)

Romantic Room (Schmetterling)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Romantic Room (Träume der Nacht)

Romantic Room (Träume der Nacht)

Romantic Room (Träume der Nacht)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Bernkastel-Kues

Märchenhotel places you steps from Mittelalterlicher Marktplatz and within a short 5-minute stroll of Mosel-Gaeste-Zentrum Bernkastel-Kues. Highlights at this hotel include free buffet breakfast, a restaurant and a sauna. .The restaurant, anno 1640, serves international cuisine. Added amenities include free Wi-Fi in public areas, a library and a terrace. Each morning free breakfast is served. There's also the convenience of limited parking. .Places within a 15-minute walk of this 3-property class Bernkastel-Kues hotel include Landshut Castle and Winery Dr. Loosen.

What's nearby

  • Mittelalterlicher Marktplatz - 2 min walk - 0.2 km
  • Mosel-Gaeste-Zentrum Bernkastel-Kues - 3 min walk - 0.3 km
  • Landshut Castle - 8 min walk - 0.7 km
  • Winery Dr. Loosen - 14 min walk - 1.3 km
  • Kellerei Peter Mertes - 3 min drive - 3.0 km

Getting around

  • Wittlich Central Station - 22 min drive
  • Frankfurt Airport (FRA) - 111 min drive

Restaurants

  • ‪Restaurant Alt Bernkastel - ‬2 min walk
  • ‪Alter Moselbahnhof - ‬5 min walk
  • ‪Eiscafé Bressanone - ‬3 min walk
  • ‪Café Hansen - ‬2 min walk
  • ‪Hotel Restaurant Doctor Weinstuben - ‬3 min walk

About this property

Märchenhotel

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at Märchenhotel.

Smoking is allowed in designated areas at this 3-star Bernkastel-Kues hotel.

  • 15 guestrooms or units
  • Built in 1640
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Smoking in designated areas
  • Dining venue
Märchenhotel offers 15 accommodations with a safe and a hairdryer. This Bernkastel-Kues hotel provides complimentary wireless Internet access. Bathrooms include baths or showers with a deep soaking bath. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant

Restaurants on site

  • anno 1640

Things to do

  • Library
  • Sauna

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Built in 1640
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

Property is also known as

Märchenhotel Bernkastel-Kues
Märchenhotel Hotel
Märchenhotel Hotel Bernkastel-Kues
Märchenhotel Hotel
Märchenhotel Bernkastel-Kues
Märchenhotel Hotel Bernkastel-Kues

Frequently asked questions

What is the cancellation policy at Märchenhotel?

Märchenhotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Märchenhotel?

Onsite parking is limited.

Are there hot tubs in the rooms at Märchenhotel?

No, but there are deep-soaking baths in the guestrooms.

Does Märchenhotel serve breakfast?

Sure does, free buffet breakfast is offered daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Märchenhotel?

No, Märchenhotel does not offer an airport shuttle service.

Is there a bar or restaurant at Märchenhotel?

Yep, you can grab a meal at Märchenhotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Märchenhotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Märchenhotel?

No, pets are not allowed.

Märchenhotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 61 out of 126 reviews
Rating 8 - Good. 49 out of 126 reviews
Rating 6 - Okay. 12 out of 126 reviews
Rating 4 - Poor. 2 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! We had a horrible experience at a different hotel the previous night and messaged the staff at this hotel for a possible early check in. They responded and were able to get us our hotel room, Schneewittchen, as soon as we arrived! They were excellent! They changed our vacation to a positive one and the property and people were wonderful!
Stayed 1 night in Dec 2025

10/10 Excellent

Suzy

Stayed 1 night in Aug 2025

6/10 Okay

Rick

Disliked: Property conditions & facilities

Good location in Bernkastel, but missed the mark.

Don’t take my rankings for this hotel meaning it is bad. But we have been in Germany for over two weeks and have stayed at 6 other hotels, and this was the one that just didn’t meet the same standards. It is in a great area and the room was pretty clean, but they do need a good amount of maintenance. The coat rack fell out of the wall, there was a missing magnifying mirror in the bathroom (just a post coming out of the wall with nothing attached). I was hoping for better for the price and the area. The breakfast was good, but we had dinner at the restaurant and that was mediocre at best. Some of it looked to be a possible short staffed issue.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sebastian

Stayed 1 night in Aug 2023

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing stay at a phenomenal location

Great hotel with the friendliest staff. The location is absolutely perfect with all the shops, restaurants, and walking distance to the castle. Breakfast had everything we could want and more. We chose the romantic room which had an awesome tub and cool vibe. Would definitely recommend this hotel especially if it's your first time in the area. It's just really easy to get around with the comfort of having a nice relaxing atmosphere at the end of the day.
Stayed 1 night in Jul 2021

10/10 Excellent

Kirsten A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

It was unusually warm, so we missed having air conditioning. Trauma de Naight room was spacious enough. Breakfast included was plenty. Location was very good - away from the bulk of the tourist foot traffic but only s block or so from the market square. Several very good restaurants very close.
Stayed 3 nights in May 2019

8/10 Good

Nigel

Liked: Cleanliness, staff & service

Well Located and Comfotrtable Hotel

Very well located in the middle of the town. Parking was difficult to find but once located is well placed for the hotel. The room was quirky and not really as good as the rating indicates. The restaurant menu was limited and we chose not to eat in the hotel as there are many restaurants nearby. It was however well supported so if you like the menu the quality is almost certainly very good.
Stayed 1 night in Sep 2017

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely.

What a lovely hotel - excellent in all ways.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value.

Excellent location, comfortable, friendly service, excellent breakfast and restaurant. Would return.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

rob, ottawa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok but...

Don't eat in the restaurant! The room was good - the waiter just a bit pushy. And we paid more for less.

8/10 Good

Don, Hampshire

Liked: Cleanliness, room comfort

Fairy-tale rooms in fairy-tale town

Fairy-tale, olde world hotel situated in the heart of the delightful town of Bernkastel. Arrival by car not easy on restricted cobbled streets with individual designated parking spaces scattered around the vicinity. Limited information provided, particularly regarding meals, so didn't use restaurant. Rooms are fairy-tale themed (we had the frog prince!) with good facilities though no fridge or coffee-making.

8/10 Good

Bill, truro uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice pre Christmas break

A very nice hotel right in the centre of the old town in easy walking distance from everything. The only negative points were no lift to the upper floor (not a problem for us but could be for others) and the parking was some way off and very tight. The Christmas market was fun with lots of good eating and drinking

10/10 Excellent

T, Essex village, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family run traditional hotel

We were properly, kindly and efficiently greeted, and our luggage was carried up the tw flights of stairs to out room, the Snow White room. Nice bed, good heating, proper windows opening onto a pretty street. Very friendly and helpful staff, good breakfasts, just a nice place to take a break. We will go back.

8/10 Good

Kirsten, Kinross, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old style German hotel.

Stayed here whilst visiting beautiful Bernkastel. Wonderful old fashioned German hotel with a "fairytale theme". Good continental breakfast although the small jars of pickled fish left to delight you at the breakfast table seemed more the stuff of nightmares. Would gladly return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amy, Boca Raton, USA

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

The staff was very friendly and helped carry our bags to the room. The breakfast had a wide variety of choices and was good. The hotel is located in the center of town. The parking was a bit of a walk from the hotel and difficult to find. The mirror in the bathroom is hung too high so I was not able to use it when getting ready in the morning.

10/10 Excellent

S + J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bernkastel Experience

After two nights at the Maerchen Hotel we decided to extend one night, and they were very accommodating. We stayed in two different rooms--both with very different arrangements and decor--decidedly charming.. The fairy tail theme was used throughout--but was discreet and not over the top. We ate all three nights in the hotel--all great meals. The personalized service by the helpful, bilingual staff was very nice..

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Certainly not a plastic hotel

This is an eccentric place. The food is excellent. The prices are relatively high. The fairy tale stuff is a bit over-done. Some service was very good some was downright dismissive.

6/10 Okay

Ove

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2025