"Good service. Clean room apart from heavy mould in the shower. Line to check in and check out was very long, more staff were required when there is a ... " More
You can enjoy flat-screen TVs with satellite channels, and all 557 soundproofed rooms feature free WiFi, coffee/tea makers, and free newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Safes, hair dryers, and phones are also available.
A day of pampering at SPASHERE can include massages, aromatherapy, and mani/pedis along with access to the sauna and spa tub. The restaurant, SKY.KITCHEN by a.choice, serves regional cuisine and is open for dinner. Enjoy the 24-hour fitness center, spa tub, and sauna as well as access to bike rentals. 47362 square feet (4400 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle.
You'll be 3.4 km (2.1 mi) from East Side Gallery and 3.4 km (2.1 mi) from Alexanderplatz with a stay at this 4.5-star Prenzlauer Berg hotel.
2 Oct. 2019 by andels
Dear guest, thank you for sharing your feedback with us and other travellers. We are sorry that we did not quite meet your expectations. We will review your comments both with our Housekeeper and our Front Office Manager and take measures for improvement. Thank you also for your excellent rating, we hope to welcome you back to our hotel on your next visit to Berlin. Best regards, Ralph Alsdorf General Manager & the Vienna House andel's Berlin team
27 Sep. 2019 by andels
Dear guest. we are sorry to see that we did not meet your expectations. We constantly strive to improve our services and facilities. Therefore we ask you to give us further details regarding your stay. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best regards, Ralph Alsdorf General Manager
Vienna House Andel's Berlin offers its guests a full-service spa, a spa tub, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 47362 square feet (4400 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Vienna House Andel's Berlin. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Berlin hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Vienna House Andel's Berlin offers 557 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
SKY.KITCHEN by a.choice - This restaurant specializes in regional cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Maverick's - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Loft14 - Onsite restaurant. Happy hour is offered. Open daily.
A.lounge - Onsite restaurant. Open daily.
Delight - This restaurant serves breakfast only. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Clothing, including swimwear, is not permitted for guests using the sauna and spa tub located in the spa area.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.