See all properties
Save

Vienna House by Wyndham Andel's Berlin

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Vienna House by Wyndham Andel's Berlin

Pool
Pool
Lobby
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$157
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
Landsberger Allee 106, Berlin, BE, 10369
  • Place, Berlin Modernism Housing Estates
    ‪3 min walk‬
  • Place, Velodrom
    ‪6 min walk‬
  • Place, Volkspark Friedrichshain
    ‪11 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪31 min drive‬

Room options

View all photos for Accessible Double Room

In-room safe, desk, laptop workspace, blackout curtains

Accessible Double Room

  • Sleeps 2

View all photos for Superior Suite

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite

  • Sleeps 3

View all photos for Deluxe Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite

  • Sleeps 3

View all photos for Superior King Room

In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 2

View all photos for Basic Room

In-room safe, desk, laptop workspace, blackout curtains

Basic Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room

In-room safe, desk, laptop workspace, blackout curtains

Junior Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Suite

In-room safe, desk, laptop workspace, blackout curtains

Superior King Suite

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Bathrobes
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Basic Double Room

8.6 out of 10
Excellent
(77 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Basic Twin Room

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
Hairdryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 3

View all photos for Junior Suite

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • Sleeps 3

You may also like

Ad
Daily buffet breakfast (EUR 19.5 per person)

The Social Hub Berlin

Mitte
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 516 reviews
The price is AU$105
includes taxes & fees
23 Dec - 24 Dec
The Social Hub Berlin

About the area

Berlin

A luxury stay in the heart of Berlin awaits you at Vienna House by Wyndham Andel's Berlin. You'll be within a 10-minute walk of Velodrom and 3.4 km (2.1 mi) from Alexanderplatz. Highlights at this hotel include 3 restaurants, a full-service spa and a 24-hour gym. .A day of pampering at Spashere can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Skykitchen, serves international cuisine and is open for dinner. Loft14 is the hotel's own cocktail bar. Enjoy the gym and sauna as well as access to bike hire. 47362 square feet (4400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Prenzlauer Berg hotel include Berlin TV Tower and Hackescher Markt.

What's nearby

  • Berlin Modernism Housing Estates - 3 min walk - 0.3 km
  • Velodrom - 6 min walk - 0.5 km
  • Volkspark Friedrichshain - 11 min walk - 0.9 km
  • Sportforum - 17 min walk - 1.5 km
  • Karl-Marx-Allee - 3 min drive - 1.7 km

Getting around

  • Landsberger Allee Station - 1 min walk
  • Karl-Lade-Straße Tram Stop - 5 min walk
  • Berlin (BER-Brandenburg) - 48 min drive

Restaurants

  • ‪Pizzeria Metro - ‬3 min walk
  • ‪Loft14 - ‬1 min walk
  • ‪Coffea - ‬7 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Caro - ‬7 min walk

About this property

Vienna House by Wyndham Andel's Berlin

Luxury hotel with 3 restaurants and full-service spa
Vienna House by Wyndham Andel's Berlin offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 47362 square feet (4400 square metres) and includes a conference centre. Spa services, a vending machine, and multilingual staff are also featured at the luxury Vienna House by Wyndham Andel's Berlin. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Berlin hotel.

  • 1 building
  • 557 guestrooms or units
  • 14 levels
  • 3 dining venues
  • Conference rooms
  • 47362 sq ft of conference space
  • 4400 sq. m of conference space
  • Built in 2009
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Corner/local shop
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Vienna House by Wyndham Andel's Berlin offers 557 accommodations with laptop-compatible safes and complimentary bottles of water. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes and hairdryers.

This Berlin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spashere. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Reception
Vienna House Easy by Wyndham Berlin Prenzlauer Berg
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$154
includes taxes & fees
11 Jan - 12 Jan 2026
Vienna House Easy by Wyndham Berlin Prenzlauer Berg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 for adults and EUR 28 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • delight
  • Loft14
  • Maverick's
  • Skykitchen

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (47,362 square foot of space)
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Shared men and women areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Vienna House Andel's Berlin Hotel
andel's Vienna Berlin
andel's Vienna House Berlin Hotel
andel's Vienna House Hotel
andel's Vienna House Berlin
andel's Vienna House
Vienna House Andel's Hotel
Vienna House Andel's
andel's by Vienna House Berlin
andel's by Vienna Hotel Berlin

Frequently asked questions

What is the cancellation policy at Vienna House by Wyndham Andel's Berlin?

Vienna House by Wyndham Andel's Berlin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Vienna House by Wyndham Andel's Berlin?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at Vienna House by Wyndham Andel's Berlin on 11 Jan 2026 start from AU$156.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Vienna House by Wyndham Andel's Berlin?

Yep, Vienna House by Wyndham Andel's Berlin has a self car park with in/out privileges for EUR 25 per night. A self car park is also available, for a fee.

Is there a spa on site at Vienna House by Wyndham Andel's Berlin?

Yep, Spashere is available for guests. It has a hot tub and a sauna. You'll enjoy services like facials.

Does Vienna House by Wyndham Andel's Berlin serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Vienna House by Wyndham Andel's Berlin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Vienna House by Wyndham Andel's Berlin?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Vienna House by Wyndham Andel's Berlin?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Vienna House by Wyndham Andel's Berlin?

Furry friends are welcome at Vienna House by Wyndham Andel's Berlin, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Vienna House by Wyndham Andel's Berlin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and comfortable, conveniently located for trams and trains, and our room was spacious and met our needs for a week long stay in Berlin.
Stayed 7 nights in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Emilie Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay for a long weekend with the family. We had 3 rooms between us which were all a good size, clean and comfortable. The hotel is a bit out of the city centre but there is a tram right outside which was useful. Breakfast was tasty and lots of choice. They make pancakes on request and I definitely recommend them! Staff were all very friendly. Especially wanting to say a massive thank you to Rando for going the extra mile to make the trip a special one for my in-laws 40th wedding anniversary!
Stayed 3 nights in Sep 2025

8/10 Good

Dickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and rooms, the view of the city was brilliant from my room, staff very helpful and friendly, ideal for transport connections, I’ll definetley stay again when I come back to Berlin :)
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I was very Impressed with this Hotel. The service was great the room was quiet and clean and the bathroom even had a bath as well as a shower. They really are helpful and it was great value for money. The location doesn’t have a huge amount of amenities though it does have a really good Italian restaurant nearby and a supermarket and chemist however the subway is literally outside plus the tram. You can get anywhere very quickly. I felt comfortable and safe, and everybody was friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

steven

Stayed 1 night in Aug 2025

10/10 Excellent

Glyn

Stayed 2 nights in Sep 2025

8/10 Good

Kiersten

Travelled with partner
Liked: Cleanliness, staff & service
Our room was boiling hot despite the air con being on. The room did not cool down in the 4 hours we were gone. The staff did however change our room, which was nice. Otherwise nice hotel, great drinks on the rooftop bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Great room for a great price
Stayed 12 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is nice and refreshing. The rooftop bar, Loft14, is really cute and has a good view of Berlin.
Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy. Friendly staff. Tobias at the front desk was really helpful and charming. A great ambassador. The room was immaculate and very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Adans

Liked: Cleanliness, staff & service, property conditions & facilities
Great placr
Stayed 8 nights in Jul 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is great, close to S-Bahn and train station. Easy ride from Airport to Hotel. Also it's located in central Berlin which is very close to most of the museums. Great staff and nice rooms. You need to check out the roof top bar and the restaurant. Amazing view of Berlin.
Stayed 6 nights in Aug 2025

8/10 Good

ros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You know that feeling when you walk into a hotel and think, "Aye, this'll do"? Well, this wasn't that. This was, "Bloody hell, this is brilliant!" They upgraded me to an executive room - and I swear it was bigger than my first flat. Spotless, comfy, and one of those places you actually want to come back to after a day stomping round Berlin. Breakfast? Outstanding. None of this sad wee bit of toast nonsense - proper variety, good coffee, and enough to keep you fuelled till dinner. And the staff! Friendly without being fake, the kind of people who make you feel like a guest rather than a nuisance with luggage. Location's spot on too - easy to get about, but not stuck in the middle of tourist mayhem. Absolutely loved it. If you're coming to Berlin, book this place. If you're not coming to Berlin, book it anyway and find an excuse.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo travel to Berlin

I truly enjoyed my stat at Vienna House, the Hotel felt modern, clean and the staff were excellent. The location was ideal, just a short tram ride into the middle of the city and the tram stop was directly outside the Hotel. Breakfast was an impressive spread, which I enjoyed everytime. The buffett was constantly refreshed and there was alot on offer. My only two (and they are small) gripes: The elevators were not centrally located so I had a very long walk from my room everytime. The emails to check in ahead of time and at the end for what I assume was a review, were all in German with no English transaltion so I was not able to respond.
Stayed 3 nights in Jul 2025

10/10 Excellent

Klaus, Bloomingon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with comfortable beds and spacious rooms. Near to train and tram connections.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I wasn’t able to stay at this hotel due to that AC wasn’t working and it was really hot outside Spoke to Rana manager who informed me that AC is broke down but it will be fix in couple of days. We decided to move out from hotel and Rana assured us that payment will be processed in full towards me, but in couple of days I received email that Expedia wasn’t able to get me my refund back at all. We went to hotel and spoke to Rando manager who was very nice to us gave us drinks and informed us that he is going to do everything to get full refund via expidia and he actually did after an hour they spoke to expidia and we received fully refund. But rather then that it’s nice hotel to stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kiyomi

Stayed 2 nights in Jul 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

david

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Disappointing

It was a very warm weekend when my husband and I stayed and were not advised that the air conditioning was not working. We spent time trying to switch on the air conditioning which was a waste of time. We spoke to the people on reception the following morning who then advised us about building work on the roof that prevents the a/c from working. They suggested providing a fan and would deliver to the room that day. We got back at about 10.00pm and no fan. Our whole stay was quite uncomfortable due to the room being too warm. Also no room service or bar open in the evening.
Stayed 3 nights in Jun 2025

2/10 Terrible

fatih

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was definitely not clean, the air conditioners were not working in the whole hotel for 4 days. Our room and hotel were not changed. If you do not want and force them, cleaning is not done until check out, and if you force them, only the trash cans are emptied. (The reason for this filth is for the green world?????) The cover that fell from the ceiling and opened and posed a serious security threat was fixed after 3 days. The duvets in the duvet cover were very dirty, there were blood stains. We left the hotel with disappointment, despite trusting its name.
Stayed 4 nights in Jun 2025