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"Mandala done trip advisor We stayed 6 nights in this large apartment. It had a completely separate lobby area, coat room and living area. The bat ... " More

By a verified traveller on Wed 04 Oct 2017

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Hotel Description

The Mandala Suites Berlin places you steps from Friedrichstrasse and within a short 5-minute stroll of Gendarmenmarkt. Highlights at this boutique aparthotel include a bar/lounge, a sauna, and in-room kitchens.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a sitting area, and in-room childcare. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include premium bedding, bathrobes, and slippers. A coffee/tea maker, free newspapers, and in-room massages are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Mitte aparthotel include Konzerthaus Berlin and Checkpoint Charlie.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$211* Per night/room 1 Feb. - 2 Feb.

Business Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Management)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Mandala Suites Berlin ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Mandala Suites Berlin

Everyone (2) Couples (1) Family (1)
1 out of 5
After several satisfactory days, we came back to the hotel to find that room service had not been provided, despite having left the sign on the door requesting that the room be made up (and for the reader’s interest, we had been leaving tips out for the cleaning staff). I simply reported the problem and requested some clean towels for the evening. The person at reception simply said that this should not have happened, then looked at me blankly. The same thing happened the following day. I reported the problem again (to a different reception person), and requested the room be made up asap, which I was assured would happen immediately. After an hour, I again went to reception, expressed my disappointment (to a third person) that nothing had happened, and requested the room NOT be made up, as my wife needed a rest and I wanted to use the bathroom to clean up after a day out walking. Three-quarters of an hour later, there was a loud knock on the door, which was then opened and a raised voice saying it was room service. As my wife was trying to sleep, I leapt out of the bath, threw on a towel and went out to explain we no longer wanted room service, as it was too late. The reception staff only paid lip service to the problems, and clearly did not communicate with the service staff. I was promised material compensation, but absolutely nothing happened. Such a pity! The physical suite and facilities were fine, but the management totally incompetent.

Posted by on 13 Jan. 2020

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5 out of 5

Great location

Mandala done trip advisor We stayed 6 nights in this large apartment. It had a completely separate lobby area, coat room and living area. The bathroom and bedroom were also spacious. It's big enough to live in permanently! We noticed the really good quality towels in the bathroom (large, fluffy, white) and sheets on the beds - high thread count which were a cut above most hotels. The kitchenette only had very basic equipment but we were able to request a toaster - something we miss when travelling. There is a shared laundry but as it was only open at restricted hours we weren't able to use it. The rooms were made up each day and on most days we were left fresh organic personal products which we enjoyed using. It was spotlessly clean in quite a posh area of Berlin with beautiful shops, restaurants and supermarkets in our street. The underground train was a 1 minute walk down our street. We never once used a taxi! The only disappointing aspect of this stay was that the wifi rarely worked - we couldn't even receive or send emails.

Posted by , from Adelaide, South Australia on 4 Oct. 2017

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Comment from Hotel Management

6 Oct. 2017 by Katrin Cwiklinski

Thank you very much taking your time to write us your impressions from your stay. It means a lot to us, that you have enjoyed your time with us so much. We will certainly pass on your information regarding the Wifi disconnection to our provider. We hope to welcome you once more with us in the near future. Your MANDALA Team

4 out of 5

Great location, great Hotel.

Hotel had an issue with the EFT terminals on check out not being able to process payments, a small glitch on an otherwise pleasant stay.

Posted by on 1 Jul. 2017

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Comment from Hotel Management

21 Jul. 2017 by The Mandala Suites Team

Dear valued guest, We are very glad to hear that you enjoyed your stay in our hotel so much and we would like to take this as an occasion to apologize for the technical problems at the end of your stay. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.

About the The Mandala Suites Berlin

Location Friedrichstr.185-190, Berlin, BE 10117

Property Features

The Mandala Suites Berlin offers its guests a sauna and a fitness center. You can enjoy a drink at the bar/lounge. A meeting room and limo/town car service are available. Public spaces have free WiFi. Event space at this aparthotel measures 1291 square feet (120 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Mandala Suites Berlin. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Berlin aparthotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 8 levels
  • 1291 sq ft of conference space
  • 120 sq m of conference space
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Potsdamer Platz Station (1.1 km / 0.7 mi)
  • Metro station: Stadtmitte Stationn (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Mandala Suites Berlin offers 80 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-cm flat-screen televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Berlin aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:30 PM. Front desk staff will greet guests on arrival.

Reception opening hours are 7 AM to 10:30 PM Monday - Friday; 9 AM to 8 PM Saturday; and 9 AM to 5 PM Sunday. Guests planning to arrive outside of the reception opening hours must contact the hotel in advance using information contained in the booking confirmation to arrange for check in.

The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self parking fee: EUR 18 per day (in/out privileges)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandala Suites
  • Mandala Suites Berlin
  • Mandala Suites Hotel
  • Mandala Suites Hotel Berlin
  • Mandala Suites Berlin Hotel
  • The Mandala Suites
  • The Mandala Suites Berlin Berlin
  • The Mandala Suites Berlin Aparthotel
  • The Mandala Suites Berlin Aparthotel Berlin

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.