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5.0 out of 5

"It was a lovely hotel to stay in. So modern with great facilities. Also it was in easy reach of transport and major attractions. " More

By a verified traveller on Mon 26 Aug 2019

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Hotel Description

Steigenberger Hotel Am Kanzleramt puts you in the heart of Berlin, connected to the convention center and within a 20-minute stroll of popular places like Reichstag Building and Brandenburg Gate. Highlights at this luxury hotel include 2 restaurants, a bar/lounge, and a sauna.

You can enjoy LED TVs with satellite channels, and all 339 soundproofed rooms feature free WiFi, sitting areas, and espresso makers. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. 24-hour room service, pillow menus, and free bottled water are also available.

The restaurant, ELLA, serves international cuisine and is open for breakfast. N°5 Restaurant Bar is the hotel's own bar, serving drinks along with lunch and dinner. 22604 square feet (2100 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 20-minute walk of this 4.5-star Mitte hotel include Friedrichstrasse and Charite.

Superior Room (Zimmer)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$160* Per night/room 24 Nov. - 25 Nov.

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room (Grand)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Steigenberger Hotel Am Kanzleramt ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Steigenberger Hotel Am Kanzleramt

Everyone (4)
5 out of 5
It was a lovely hotel to stay in. So modern with great facilities. Also it was in easy reach of transport and major attractions.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Mr. Stöffgen Night Manager

Dear Sir or Madame, Thank you very much for this great feedback. It is a pleasure how much you praise the comfort of the hotel and that our location was so convenient for you to explore Berlin. We would be happy to welcome you back soon. With best regards from Berlin Gabriele Maessen Area General Manager

5 out of 5
This is an excellent hotel, clean, modern, beautifully equipped and within spitting distance of the Berlin Hauptbarnhof. The rooms are spacious and light-filled and the gym on the 7th floor is brilliant. The staff at check-in and check-out were surly, but did as requested. I'll be back, I hope.

Posted by on 13 Jul. 2018

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5 out of 5
Great hotel. We reallly enjoyed our 3 night stay. Had a good schnitzel meal at the bar - good service by friendly staff. Breakfast was fabulous - lots to choose from! Coffee was very strong - seemed to be a theme throughout Berlin and Munich so not hotel specific. Only minor grumble is one reception person who was polite but not friendly. He also didn't give us a bill to review, instead reading what turned out to be an edited list of items on our bill. Discovered when I open the bill later in the day we had been charged for mini bar items we did not consume. Highly recommend the hotel .. . Just ask to check your bill before paying.

Posted by on 12 May 2018

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Comment from Hotel Management

7 Jun. 2018 by Gabriele Maessen

Dear Guest, Thank you very much for your time to rate your stay. We are delighted to hear that you have enjoyed your stay. Especially your comments on our restaurant and the breakfast were a great compliment. Regarding the critical points you mentioned we will evaluate them with the responsible department. Hopefully, you will visit us soon again. Kind regards Gabriele Maessen General Manager

5 out of 5

Wonderful hotel- excellent service & location

Pros: Service, location, breakfast
Excellent hotel in a prime location next to the Berlin HBF with transport close by. Excellent breakfast - fresh, delicious produce. Cannot fault, except for construction works that marred the view. Will be back.

Posted by on 5 Mar. 2018

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Comment from Hotel Management

9 Mar. 2018 by TS - Acting GM

Dear Guest, Thank you for this wonderful feedback! It is a pleasure to hear that everything was to your satisfaction and we hope to welcome you back soon. With best regards Thomas Schneider Acting General Manager

About the Steigenberger Hotel Am Kanzleramt

Location Ella-Trebe-Straße 5, Berlin, BE 10557

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 22604 square feet (2100 square meters) and includes a conference center. A sauna, tour/ticket assistance, and multilingual staff are also featured at the luxury Steigenberger Hotel Am Kanzleramt. Parking is available for a fee. This 4.5-star Berlin hotel is smoke free.

  • 1 building
  • 339 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 22604 sq ft of conference space
  • 2100 sq m of conference space
  • Built in 2014
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Berlin Central Station (0.6 km / 0.4 mi)
  • Metro station: Berlin Central U-Bahn (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Steigenberger Hotel Am Kanzleramt offers 339 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

ELLA - This restaurant specializes in international cuisine and serves breakfast only.

N°5 Restaurant Bar - This bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 12.50 for children (approximately)
  • Self parking fee: EUR 29 per day (in/out privileges)
  • Valet parking fee: EUR 29.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Early check-in fee: EUR 49 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Am Kanzleramt
  • Steigenberger Am Kanzleramt Berlin
  • Steigenberger Hotel Am Kanzleramt
  • Steigenberger Hotel Am Kanzleramt Berlin
  • Steigenberger Am Kanzleramt
  • Steigenberger Hotel Am Kanzleramt Hotel
  • Steigenberger Hotel Am Kanzleramt Berlin
  • Steigenberger Hotel Am Kanzleramt Hotel Berlin

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.