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"This hotel ticks all the boxes required for a stay in Berlin " More

By a verified traveller on Sun 24 Jun 2018

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Hotel Description

Novotel Suites Berlin City Potsdamer Platz places you in the center of Berlin, within a short 5-minute stroll of popular places like Friedrichstrasse and Tempodrom. Highlights at this hotel include a 24-hour fitness center, a bar/lounge, and a 24-hour business center.

You can enjoy flat-screen TVs with satellite channels, and all 229 soundproofed rooms feature free WiFi, sofa beds, and sitting areas. Refrigerators and microwaves make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, coffee/tea makers, free newspapers, and free local calls are available.

Hotelbar is the hotel's own lobby lounge. Added amenities include free WiFi in public areas, a fitness center, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 3-star Kreuzberg hotel include Checkpoint Charlie Museum and Checkpoint Charlie.

Suite, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max
AU$93* Per night/room 23 Apr. - 24 Apr.

Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Novotel Suites Berlin City Potsdamer Platz ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Suites Berlin City Potsdamer Platz

Everyone (2)
1 out of 5
There was not much to like. It was tired and rundown. The rooms were disgraceful. The beds were so uncomfortable. The aircon did not work so the room was so hot and stuffy. Breakfast was terrible. The staff were not friendly at all.

Posted by on 20 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Dennis

Dear Novotel Suites Guest, thank you so much for the personal feedback and your important review. On behalf of the team I am sorry to read that you did not like our hotel. However we are renovating at the very moment and hope to get another chance in order to convince you of our hotel. Kind regards,

4 out of 5
This hotel ticks all the boxes required for a stay in Berlin

Posted by on 24 Jun. 2018

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5 out of 5

Excellent location

Excellent facilities and location, good service, highly recommend

Posted by on 5 Jul. 2017

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About the Novotel Suites Berlin City Potsdamer Platz

Location Anhalter Str. 2, Berlin, BE 10963

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Novotel Suites Berlin City Potsdamer Platz. For a fee, parking is available. This 3-star Berlin hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 7 levels
  • Built in 2004
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Potsdamer Platz Station (0.8 km / 0.5 mi)
  • Metro station: Anhalter S-Bahn (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Suites Berlin City Potsdamer Platz offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.

Hotelbar - Onsite lobby lounge.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at midnight
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 3 for children (approximately)
  • Self parking fee: EUR 17.00 per night
  • Pet fee: EUR 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Platz
  • Platz Berlin
  • Suite Novotel Berlin
  • Suite Novotel Berlin Potsdamer Platz
  • Suite Novotel Potsdamer Platz
  • Suite Novotel Potsdamer Platz Hotel
  • Suite Novotel Potsdamer Platz Hotel Berlin
  • Suite Novotel Berlin Potsdamer Platz Hotel Berlin
  • Suitehotel Berlin
  • Novotel Suites Berlin City Potsdamer Platz Hotel
  • Novotel Suites Potsdamer Platz Hotel
  • Novotel Suites Berlin City Potsdamer Platz
  • Novotel Suites Potsdamer Platz
  • Accor Berlin Potsdamer Platz
  • Novotel Suites Berlin City Potsdamer Platz Hotel
  • Novotel Suites Berlin City Potsdamer Platz Berlin
  • Novotel Suites Berlin City Potsdamer Platz Hotel Berlin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.