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Mercure Hotel MOA Berlin

4.0 star property
Family-friendly hotel connected to a shopping centre in Berlin with a restaurant

Photo gallery for Mercure Hotel MOA Berlin

Reception
Lounge
Exterior
Ballroom
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
The current price is AU$166
includes taxes & fees
23 Nov - 24 Nov

Explore the area

View map
Stephanstrasse 41, Berlin, BE, 10559
  • Place, Reichstag Building
    ‪5 min drive‬
  • Place, Brandenburg Gate
    ‪5 min drive‬
  • Place, Zoo Berlin
    ‪7 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(59 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

8.6 out of 10
Excellent
(18 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Large Single Bed

Standard Room, 1 Large Single Bed

Standard Room, 1 Large Single Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Berlin

Mercure Hotel MOA Berlin places you in the heart of Berlin, connected to a shopping centre and 1.7 km (1 mi) from Grips-Theater. Highlights at this family-friendly hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, MOA.EAT, is open for breakfast, lunch and dinner. MOA BAR is the hotel's own bar, serving drinks along with light fare. Enjoy the gym along with access to bike hire and hiking/biking trails. 80730 square feet (7500 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Mitte hotel, you'll be 2.5 km (1.6 mi) from Victory Column and 3.2 km (2 mi) from Reichstag Building.

What's nearby

  • Victory Column - 4 min drive - 2.6 km
  • Reichstag Building - 5 min drive - 3.0 km
  • Brandenburg Gate - 5 min drive - 3.3 km
  • Potsdamer Platz - 7 min drive - 4.3 km
  • Zoo Berlin - 7 min drive - 4.6 km

Getting around

  • Birkenstrasse U-Bahn - 3 min walk
  • Alt-Moabit Gotzkowskystr. Bus Stop - 5 min drive
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪Lichtblick - ‬3 min walk
  • ‪Mercure Hotel MOA Restaurant - ‬2 min walk
  • ‪Zum Stammtisch - ‬7 min walk
  • ‪Zaffke - ‬6 min walk
  • ‪Sugar Tapas Bar - ‬6 min walk

About this property

Mercure Hotel MOA Berlin

Family-friendly hotel connected to a shopping centre in Berlin with a restaurant
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 40 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 80730 square feet (7500 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Hotel MOA Berlin. Parking is available for a fee.

This 4-star Berlin hotel is smoke free.

  • 1 building
  • 336 guestrooms or units
  • 3 levels
  • Conference rooms
  • 80730 sq ft of conference space
  • 7500 sq. m of conference space
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

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  • Air conditioning
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16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MOA BAR
  • MOA.EAT

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping centre

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room cot
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 40 meeting rooms
  • Computer station
  • Conference centre (80,730 square foot of space)
  • Coworking space

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 3 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11 for children
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Frequently asked questions

What is the cancellation policy at Mercure Hotel MOA Berlin?

Mercure Hotel MOA Berlin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel MOA Berlin?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel MOA Berlin on 23 Nov 2025 start from AU$165.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel MOA Berlin?

Yep, Mercure Hotel MOA Berlin has a covered self car park with in/out privileges for EUR 20 per day.

Are there any beaches close to Mercure Hotel MOA Berlin?

The closest beach to Mercure Hotel MOA Berlin is Lido Orankesee (9.7 km).

Is Mercure Hotel MOA Berlin family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Hotel MOA Berlin is a hit with families.

Does Mercure Hotel MOA Berlin serve breakfast?

Yeah, buffet breakfast is served weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel MOA Berlin?

No, Mercure Hotel MOA Berlin does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel MOA Berlin?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Eve.

What time are check-in & check-out at Mercure Hotel MOA Berlin?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to subway, no language difficulties Elderly customer, would have liked safety bars in shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Imran

Stayed 4 nights in Jul 2025

10/10 Excellent

Princess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and convenient spot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonas

Liked: Cleanliness, property conditions & facilities
Wonderful place
Stayed 6 nights in Jun 2025

10/10 Excellent

Elisa Ferreira

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Comfortable and spacious rooms Close to shops and shopping centre Ubahn right across the street
Stayed 4 nights in Jul 2025

8/10 Good

Suyash, Eugene

Liked: Cleanliness, property conditions & facilities
The hotel and room are great but the surrounding area is shady.
Stayed 2 nights in Jun 2025

8/10 Good

Rebecca Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel, over a supermarket which was handy. However I personally felt there wasn’t much else around. About 30 minute walk from train station and river which was fine in summer
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. Close to an underground station. Room was spacious. Excellent choice of food and drinks at breakfast time. Good choice of restaurants near by. Supermarket underneath the hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Jul 2025

6/10 Okay

Jianwei

Its location is far from city center. Transportation can be difficult for some tourists.
Stayed 4 nights in Jun 2025

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities
Hotel was fine, nice friendly staff, clean as it should be. Glad I added the breakfast on top of my reservation, amazing selection to choose from and set me up perfectly for the day exploring the city. It's got some lovely restaurants nearby, each one doing something different. I wouldn't say it's the best hotel as a base camp if you're the exploring type, I used an E-scooter as my means of transportation as it offered you the ability to get to the city centre more directly, whereas public transportation requires you to get on and off at various places which can be quite a pain if German isn't your native language.
Stayed 3 nights in Jun 2025

8/10 Good

Morag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, quiet hotel, big room and fantastic breakfast
Stayed 4 nights in Jun 2025

8/10 Good

Martyn

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
I had a very poor experience with check in. I will not elaborate but it took 1 hour, after my arrival at 11pm. The following morning I went to Reception and the member of staff had not recorded the incidents. I made a verbal complaint but no one ever got back to me in the remaining 4 days I was there.
Stayed 4 nights in Jun 2025

6/10 Okay

Christine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Difficult to find front of the hotel, it looked like a side entrance for staff. Difficult to access the lobby. Had to take elevator to 2nd floor, no one to help carry suitcases up to lobby or our rooms. Area was questionable, not very clean.Room was clean, although air conditioning really did not cool the room Opened windows for cooler air. No comfortable lobby to hang out in at night. Area where there were booths to sit, which was located near the bar, we were told we had to buy something or leave. I would not recommend this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Big rooms, c0nf9rtabkr and clean but woth a surprising
Stayed 2 nights in Jun 2025

10/10 Excellent

jemima lucie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is huge, managed to get lost trying to find our room. The room was huge and really great, staff were lovely the car was good the restaurant food was a bit pricey but some nice places outside the hotel to eat. Very handy having a supermarket below. Comfy beds and good shower, everything you could think of provided in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thimy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Mercure MOA Berlin and really enjoyed it. The hotel was very clean and right next to a grocery store, which was super handy. There are great restaurants nearby, including a nice fish & steak place and a Vietnamese spot. It’s a bit far from the main attractions, but easy to reach by public transport. Overall, a comfortable and convenient stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms and great Location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was very spacious and nice. I need to.
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael Philip

Travelled with partner
Liked: Cleanliness, amenities
Fantastic hotel. Room was great and had everything we needed for our short stay. Only a two minute walk to the nearest underground stop. We only ate breakfast but it was fabulous and so much choice. Right about a supermarket which was really handy on the Saturday
Stayed 3 nights in Jun 2025

8/10 Good

Prakash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening menus are very limited at restaurant - for vegetarians and non vegetarians. Shame, as the restaurant has lots of potential
Stayed 4 nights in May 2025