6/10 Okay
Maeghan
2 Apr 2025
Liked: Staff & service
The original room I booked clearly hadn't been updated in decades and was stained and looked unclean. I couldn't have stayed in that room for the near week I booked. I must give major credit to the staff for making it right, though, as they moved me to the newly renovated 6th floor and were mostly very kind about it. If you have the money, book an "Executive" room to ensure you don't end up in the kind of room I was in at first. If I stay at the property again I will be booking that even though it is more expensive to an unfair degree given the dissonance in rooms that felt like two totally different hotels. Would be great if the property could be more fully updated on every floor and stained carpeting and fixtures removed so no one has to settle for that kind of unacceptable room, regardless of the price point.
Maeghan
Stayed 6 nights in Mar 2025
