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Starhotels Cristallo Palace

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Photo gallery for Starhotels Cristallo Palace

Exterior
Single Room
Bar (on property)
Breakfast, lunch and dinner served
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking available
The current price is AU$183
includes taxes & fees
8 Jan - 9 Jan 2026

Explore the area

View map
Via Betty Ambiveri 35, Bergamo, BG, 24126
  • Place, Humanitas Gavazzeni Hospital
    ‪11 min walk‬
  • Place, Centro Congressi Giovanni XXIII
    ‪19 min walk‬
  • Place, Via XX Settembre
    ‪4 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪3 min drive‬

Room options

View all photos for Family Room

Tasting room

Family Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Blackout curtains
Private bathroom
Bidet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

About the area

Bergamo

A family-friendly stay in Bergamo awaits you at Starhotels Cristallo Palace. You'll be within a 15-minute walk of Humanitas Gavazzeni Hospital and 1.7 km (1.1 mi) from Centro Congressi Giovanni XXIII. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Antica Perosa, is open for breakfast, lunch and dinner. Meeting rooms, conference space, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an area shuttle. .In proximity to this 4-property class Malpensata hotel you'll find Leolandia.

What's nearby

  • Humanitas Gavazzeni Hospital - 11 min walk - 1.0 km
  • Centro Congressi Giovanni XXIII - 19 min walk - 1.6 km
  • Bergamo Fair Trade Center - 4 min drive - 2.5 km
  • Largo Porta Nuova - 4 min drive - 2.1 km
  • Via XX Settembre - 4 min drive - 2.5 km

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • ‪King Istambul - ‬18 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Pasta e Basta - ‬7 min walk
  • ‪Roadhouse Restaurant - ‬2 min walk
  • ‪Farina & CO - ‬2 min drive

About this property

Starhotels Cristallo Palace

Family-friendly hotel with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Starhotels Cristallo Palace. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Bergamo hotel is smoke free.

  • 90 guestrooms or units
  • 9 levels
  • Conference rooms
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Starhotels Cristallo Palace offers 90 accommodations with minibars and a safe. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a shower, bidets and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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In-room safe, desk, blackout curtains, free WiFi
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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 924 reviews
The price is AU$132
includes taxes & fees
7 Jan - 8 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

Property Registration Number IT016024A1FEWEEBSZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

What is the cancellation policy at Starhotels Cristallo Palace?

Starhotels Cristallo Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Starhotels Cristallo Palace?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on 8 Jan 2026 start from AU$172.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Starhotels Cristallo Palace?

Yep, Starhotels Cristallo Palace has a self car park for EUR 14 per day. A self car park is also available, for a fee.

What makes Starhotels Cristallo Palace a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Starhotels Cristallo Palace.

Is Starhotels Cristallo Palace family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Starhotels Cristallo Palace is a hit with families.

Does Starhotels Cristallo Palace serve breakfast?

You bet, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Starhotels Cristallo Palace?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Starhotels Cristallo Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Starhotels Cristallo Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Starhotels Cristallo Palace?

Furry friends are welcome at Starhotels Cristallo Palace, with food and water bowls on offer.

Starhotels Cristallo Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 678 reviews
Rating 8 - Good. 319 out of 678 reviews
Rating 6 - Okay. 82 out of 678 reviews
Rating 4 - Poor. 23 out of 678 reviews
Rating 2 - Terrible. 11 out of 678 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness
Lovely check in staff, clean everything else very average
Stayed 1 night in Sep 2025

6/10 Okay

Minerva

Liked: Staff & service, property conditions & facilities
Location was convenient, that’s all.
Stayed 1 night in Sep 2025

8/10 Good

Oded, Tel Aviv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CMBYN

The room was great! Breakfast was very good and had lots of options. Staff were kind.
Stayed 2 nights in Aug 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service

Airport hotel

Conveniently near the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Adina, Cork

Business traveller
Perfect
Stayed 1 night in Jun 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good time in your hotel. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Orla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, spacious rooms

We didn't spend long in this hotel as our flight was delayed and we only booked it for one night. It was a shame as the family room was excellent, so spacious and clean with two bathrooms. The beds were comfortable and there was air-con. Excellent airport hotel option, much better than we expected.
Stayed 1 night in Jun 2025

8/10 Good

ahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Stayed 1 night in May 2025

4/10 Poor

EILEEN

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was chosen because of airport transfer but unfortunately this is not true, they will order a taxi for you which costs approx €20 !! 😡
Stayed 1 night in Apr 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

6/10 Okay

Vanya

Stayed 1 night in Mar 2025

10/10 Excellent

Cassio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Guruprasad

Travelled with family
Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Stayed 1 night in Jul 2024

2/10 Terrible

Bridget

Stayed 1 night in Jul 2024

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average for Starhotels

Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff & clean rooms
Stayed 2 nights in May 2024

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group travel

Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024